INTEGRITY360 LIMITED

Netwrix Endpoint Protector

Netwrix offers a rich portfolio of security products and features for device control, data loss prevention (DLP), and eDiscovery for Windows, macOS and Linux, as well as the development of applications for portable storage device encryption and enhancement. Endpoint Protector is a dedicated DLP solution with a server/client architecture.

Features

• Granular Device Control functionality for Windows, macOS and Linux
• Offline Temporary password to grant access for a specific duration
• VID, PID, Serial Number whitelisting in Device Control
• USB device encryption(256 bit AES) for Windows and macOS
• Data Loss prevention through browsers, cloud storage, instant messaging etc.
• Data protection through printers and USB devices
• Data protection policies for GDPR, PCI DSS, NIST etc
• Data discovery and remediation actions
• Detailed reporting and analytics
• AD synch, SIEM integration, SSO

Benefits

• Cross-platform solution with feature parity for Windows, macOS and Linux
• Zero-day support for Windows and macOS
• Compatibility with offline environments
• Most granular set of features for Device Control
• Complex data protection policies for GDPR, PCI-DSS, NIST etc.
• Lightweight agent
• Ease of deployment
• Ease of use

£17.82 a user

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

492251840931482

Contact

Davide Poli
02083721000
bidreviewboard@integrity360.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: SIEM integration, Active Directory, Azure Active Directory, Single Sig-on SSO)
• Cloud deployment model: Private cloud
• Service constraints: No.
• System requirements:
  • Client software system requirements: 1 Ghz dual-core CPU, 3.
  • 0 MB RAM, 1 Kbs bandwidth

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Between 2 & 18 Hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Severity 1 - SLA 2 hours, ; Severity 2 -SLA 6 hours, ; Severity 3 - SLA 12 Hours, ; Severity 4-SLA 18 Hours
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Free onboarding services, detailed user manuals and online materials.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Video
• End-of-contract data extraction: Export logs reports to an external repository, SIEM etc.
• End-of-contract process: "If the server is hosted by the customer, access to the user interface and logs will remain available, but the security policies won't be enforced on the computers anymore. In case of our SaaS solution, access to the user interface remains available for 30 days after the contract ends.; The cost includes: access to an on-premise or SaaS server, licenses for the computers where the agent is installed, onboarding, standard technical support, product updates. The only additional cost could be Enterprise Support if needed."

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The service interface is accessed via a web browser and it contains menus to navigate and configure various functionalities offered by the product.
• Accessibility standards: None or don’t know
• Description of accessibility: Users will configure the security policies on the management console. The policies are enforced on the computers by the client software. Users can review the policy violations on the management console and take the appropriate actions.
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: Endpoint Protector Unify is built with an API first approach. Extensive documentation can be provided on how to use the APIs. It is a restful API. Every button or feature available in the graphic user interface can be accessed via the API.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: We are providing an off-the-shelf product. Every organization using the product can configure it for their needs, but as a vendor we do not offer customization services to make the product unique for each customer.

Scaling

• Independence of resources: "We do not have access to customer data in case of the on-premise version of the product. ; In case of the SaaS version, each customer has its own server in a separete environment, so the data is stored in AWS, not in our own network. A limited number of personnel could access that data, but the access is monitored by AWS and access logs can be shared with customers upon request."

Analytics

• Service usage metrics: Yes
• Metrics types: Dashboards, Reports
• Reporting types: Regular reports

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Netwrix

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Multiple options are available for exporting data, depending also on the type of tha data: excel, csv, pdf, SIEM, API etc.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XLS
  • PDF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection between networks: Content Aware Protection – to control transfers of sensitive data outside the company network over the Internet (email, web browsers, cloud services, etc.)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: Content Aware Protection – to control transfers of sensitive data outside the company network over the Internet (email, web browsers, cloud services, etc.)

Availability and resilience

• Guaranteed availability: Availability is subject to System requirements
• Approach to resilience: Designed and built to meet current requirements
• Outage reporting: In Built Error messaging and logging

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: "Users can authenticate multiple ways:; 1. Using local accounts (username/password) with 2 factor authentication enabled; 2. Using Active Directory login credentials; 3. Using SSO services (Azure AD, Okta)"
• Access restrictions in management interfaces and support channels: Role based access controls (RBAC) can be used to control who has access to what .
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: N/A
• Information security policies and processes: N/A

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Static Application Security Testing (SAST) – All products will have SAST built into their development process. Software Composition Analysis (SCA) – Similarly we are standardizing all products on a SCA scan process to identify vulnerabilities in OSS libraries, licensing issues, flag unwanted use of OSS, etc. Penetration Testing – We have enlisted a highly reputable third party to perform our penetration tests which are currently underway. This is all in an effort to build a standardized AppSec program based on the practices in the Microsoft SDL and NIST SSDF.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Netwrix IT and CIO teams collaborate to manage Netwrix internal network, server, and desktop environments to ensure that Netwrix resources are available and sustainable for service delivery.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Netwrix utilizes its cutting edge security technologies in conjuction with Microsoft end point management to ensure that all layers of the Netwrix internal IT ecosystem is continously monitored.
• Incident management type: Supplier-defined controls
• Incident management approach: Netwrix is developing new internal incident response plans that address the full scope of its current group of companies. In the interim, any suspected incidents are brought to the attention of the Chief Security Officer, Director of IT, and Director of Legal for investigation. Collectively, the Security, IT, and Legal teams review all suspected incidents and respond accordingly. In the event of a confirmed incident, the executive leadership team would be briefed and any effected entity or individual would be notified as soon as practicable or as required by law, as applicable.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  We Are Together; We encourage and support each other and are guided by fellowship, diversity, respect and transparency.; We Empower; Everyone is responsible to make the right choices and hold themselves accountable to have an impact on business outcomes.; We Master; We learn, adapt and create. We strive for excellence and professional growth.; We Deliver; We encourage and support each other and are guided by fellowship, diversity, respect and transparency.; We Are Balanced; We encourage and support each other and are guided by fellowship, diversity, respect and transparency.

Pricing

• Price: £17.82 a user
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Netwrix provide free 'Proof of Concept' trials of our combined suite of softwares.; Please contact Caretower to arrange

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.