CMC Partnership Consultancy Ltd
Data Insights
CMC empowers clients with comprehensive data insights capabilities. We streamline data collection, meticulously cleanse dataset, and conduct thorough quality assessments. Undertaking univariate, bivariate and multivariate data analyses as required, we transform complex data into visually appealing insights, empowering informed decision-making.
Features
- Descriptive analysis and descriptive analytics
- Diagnostic analysis and diagnostic analytics
- Predictive analysis and predictive analytics
- Prescriptive analysis and prescriptive analytics
- Data and statistical analysis to reveal trends and patterns
- Effectively combines data analysis, machine learning, AI and statistical models
- Visualisation, dashboards, KPI and OKR support
- Management information (MI) insights
- Business intelligence (BI) insights
- SC and DV cleared consultants
Benefits
- Deep insights into performance
- Improved predictive capability
- Proficiency in operating within tightly controlled project environments
- Analysis of key factors influencing your business
- Evidence-led data analytics supports decision makers
- Enhanced business performance toward strategic goals
- Knowledge and skills transfer to staff
Pricing
£400 to £1,300 a unit a day
Service documents
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Framework
G-Cloud 14
Service ID
4 9 2 7 7 7 9 1 9 7 4 4 7 9 8
Contact
CMC Partnership Consultancy Ltd
Pippa Shimmin
Telephone: 01633 492 030
Email: bids@consultcmc.com
Planning
- Planning service
- Yes
- How the planning service works
-
Supporting planning through our data and insights service requires thorough attention to detail across several key areas: data landscape, data analysis methodology, metrics and data visualisation, AI integration, and data strategy.
We consult with our clients to understand their business objectives and challenges, and identify metrics relevant to their goals. These become the cornerstone of our planning process, guiding the selection of appropriate data sources and analytics methodologies.
Understanding the data landscape of our clients is key to our planning process. We conduct thorough assessments of their existing data infrastructure, systems and processes to identify any gaps or opportunities for improvement.
When considering data analysis, we identify the most effective techniques for extracting actionable insights from data to support planning. We deploy advanced analytical tools and methodologies, whether descriptive, diagnostic, predictive or prescriptive analytics, depending on the specific needs of each client.
We evaluate the potential opportunities for leveraging AI algorithms and techniques identifying use cases where AI can add significant value, whether it's in predictive analytics, anomaly detection or optimising decision-making processes.
Our planning process is centred around delivering a comprehensive suite of data and insights services that are tailored to the unique needs and objectives of each client. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
As part of our commitment to delivering comprehensive data and insights solutions, we integrate training and upskilling elements directly into our service offerings. These elements focus on enhancing our clients' capabilities in data through:
1. Data Literacy : Helping provide clients with a solid foundation in understanding essential data concepts, terminology, and best practices. We aim to empower participants to confidently engage with data, facilitating better collaboration and decision-making across their organisations.
2. Data Analysis: Our service includes data analysis training to equip clients with the skills and techniques needed to perform sophisticated analyses and extract meaningful insights from their data.
3. Dashboarding and Data Visualisation: We incorporate training on navigating and interpreting dashboards, as well as best practices in data visualisation, directly into our service. We enable clients to learn to effectively use visualisations to communicate insights and drive informed decision-making within their teams and departments.
By integrating these training elements directly into our service offerings, we empower clients to become proficient in data analysis, data visualisation and dashboarding. This not only enhances their ability to derive insights from their data but also fosters a data-driven culture within their organisations. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Setup and migration work required may vary depending on the specific needs and existing infrastructure of each client. We can support you in preparing for setup or migration.:
1. Understanding the Data Landscape: Before any setup or migration work begins, we conduct a thorough assessment of the client's current data landscape. This includes evaluating their existing data infrastructure, systems and processes to identify any gaps or areas for improvement. Based on this assessment, we develop a clear understanding of the scope and requirements for setup and migration activities.
2. Data Analysis Methodology: As part of our setup/migration process, we carefully consider the data analysis methodologies that will be employed and the collection, cleansing and validation processes required. If setup or migration work is needed to implement new analytical tools or methodologies, we incorporate these tasks into our planning process.
3. Metrics and Data Visualisation: If the client's existing metrics or data visualisation tools need to be updated or integrated with other services, we can support the setup and migration work required. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Our approach to quality assurance and performance testing of the service systematic and rigorous, ensuring our solutions meet the highest standards of reliability, accuracy and efficiency. This includes:
1. Quality Assurance Framework: If appropriate we will establish a comprehensive quality assurance framework that outlines the standards and criteria for assessing the performance and effectiveness of our data and insights services, covering data accuracy, consistency, completeness and timeliness.
2. Data Validation: We implement rigorous data validation mechanisms to verify the accuracy and integrity of the data used in our analyses and visualisations. This includes performing data cleansing, validation checks, and outlier detection to identify and rectify any discrepancies or errors in the data.
3. Performance Testing: We conduct performance testing to assess the scalability, responsiveness, and efficiency of our service under different workloads and usage scenarios.
4. User Acceptance Testing (UAT): We involve clients in the testing process through user acceptance testing (UAT), where they have the opportunity to validate the functionality and usability of our solutions against their specific requirements and expectations.
By following these quality assurance and performance testing practices, we ensure that our data and insights services consistently meet the highest standards of quality, reliability, and effectiveness.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No specific constraints.
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We do not offer technical support services as they are not relevant to the services we provide, however CMC resources work flexibly to support the delivery of pre-agreed customer requirements; our consultants are available to speak to on the phone, via collaboration platforms or via email as our customers require. Standard availability is Monday-Friday 09.00-17.30hrs, but we do flex according to customer needs. We are used to working remotely and to adopting hybrid working. We are experts at facilitating workshops and other meetings virtually using collaboration tools e.g. MURAL, as well as face-to-face. We designate account managers who act as the primary point of customer contact, and assure quality and customer satisfaction.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Citation ISO Certification Limited
- ISO/IEC 27001 accreditation date
- 13/03/2024
- What the ISO/IEC 27001 doesn’t cover
- All consultancy services are in scope of our ISO 27001 certification.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
CMC takes our environmental stewardship responsibilities very seriously for both our consultancy delivery and internal operations. We are proud to say that we are already a zero-carbon supplier, achieving net zero in February 2022 through emission reduction and offsetting. We will continue our emission reduction approach, and offset carbon (via the Woodland Trust) where emissions cannot be avoided.
As a consultancy, all of our carbon emissions lie within Scope 3 of the HMG Environmental Reporting Guidelines with the chief contributors being travel and utility consumption (home-working and office). We will reduce these as far as possible by minimising travel and face-to-face meetings while promoting public transport and car-sharing. We will ensure that appropriate environmental measures are in place for staff working in the office (e.g. automatic lighting) or at home. We will continue to invest in green IT and virtual collaboration tools to optimise remote-working. This allows us to provide our services to and collaborate with customers without the need for travel by either party. We honed these services during lockdown and now find them as effective as running workshops in physical environments. Our consultants will promote carbon emission reduction strategies across all business activities, including customer service delivery.
CMC has held ISO:14001 environmental management system accreditation for over 10 years and we review our environmental policy against relevant legislation, guidance and policies at least annually. Our supply chain is selected using a rigorous PQQ, evaluating supplier environmental policies, ethical manufacturing practices and use of recycled or recyclable products. Policy commitments are set for all staff to reduce environmental impact, minimise pollution, meet environmental legislation and reduce use of water whenever possible.
We monitor our environmental impact, including customer delivery, using UK Government and industry standard calculations. We will provide relevant reporting for G-Cloud customers as required.Covid-19 recovery
We understand how difficult the current situation is with significant numbers of people still affected by the impact of COVID-19. We are proud to say that we retained all our staff throughout the pandemic and did not make anyone redundant. We additionally contracted two people within CMC who were made unemployed due to the pandemic, both of whom are now working in high growth sectors. For us, as an SME consultancy, this represents 4% of our workforce. We will continue to seek opportunities to provide employment for those impacted by the COVID-19 pandemic, and commit to interview anyone in such a position provided they meet the minimum job criteria.
As a company, we have invested in the IT and collaboration tools required to optimise remote-working. This allows us to provide our collaborative services to customers through digital workplaces without the need to travel. Tools such as MURAL enhance our virtual delivery. We have honed these services during the lockdown period and find them just as effective as traditional workshops in physical environments. We will be glad to share our experience and practices with G-Cloud customers to aid their COVID-19 recovery if required.Tackling economic inequality
CMC is committed to creating new jobs and skills and to increasing the diversity of our staff and supply chain to address economic inequalities, particularly in high growth areas of activity. We will recruit people for their attributes and talents and develop them to make the most of their skills, while working in partnership with other organisations to deliver cohesively as one team.
For each opportunity, we will determine the skills required and the availability of matching consultants. If necessary, we will advertise the role either for permanent staff or within our supply chain. We will also seek opportunities to develop more junior apprentices/consultants e.g. placing them alongside an experienced consultant.
Our inclusive recruitment processes utilise multiple routes to avoid conscious/unconscious bias and attract diverse candidates, including ex-offenders, and people with neurodivergent conditions and/or disabilities. We offer multiple entry points including apprentice, a graduate development pathway and experienced consultant. Our employment practices follow the Good Work Plan and we have a continuous learning culture. We support our consultants to achieve relevant professional memberships and key qualifications, supported by coaching/mentoring from our SMEs. Our Community of Practice contains our consulting toolkits and online webinars and learning.
Opportunities for subcontracting will typically be SMEs (including start-ups) or freelance consultants, selected from our extensive pool of trusted associates. If the best candidate is in our wider supply chain, we will select them over permanent staff. We focus not only on the capabilities, but also the cultural and values fit of our subcontractors. Ethical behaviour is mandated within our supplier contracts including compliance with relevant corporate policies and those of our clients. We are signatories to the Prompt Payment Code, and accredited Living Wage Employer.
We will minimise cyber security risks by maintaining our ISO 27001 and Cyber Essentials and Cyber Essentials Plus accreditations.Equal opportunity
As an SME and Employee Ownership Trust (EOT) founded on highly ethical values, CMC cares about disability employment and tackling workforce inequality. Our inclusive recruitment and employment practices maintain parity across our workforce in relation to training, employment, skills and pay. Similarly, our structured approach to skills development and in-work progression ensures that all people are treated equally. These principles apply to everyone, including those with a disability or from disadvantaged or minority groups.
We explicitly demonstrate our commitment to an inclusive workspace and challenging attitudes towards disability through:
- Participating in the MIND Workplace Wellbeing Index.
- Adopting the Mental Health at Work Commitment and standards.
- Founder member of Neurodiversity in Business.
- Signing the Armed Forces Covenant, pledging to support Armed Forces personnel and families.
Our active employee-led Equality, Diversity & Inclusion group with Board-level representation monitors our commitments and employment conditions, identifying areas for improvement or awareness-raising, and implementing plans to address these.
We will continue to follow open, inclusive recruitment practices to attract a diverse range of applicants. We will ensure that pay, on appointment and ongoing, is based on comparable skills and experience regardless of disability or other protected characteristic. Any EOT profit-share is distributed equally regardless of role or level.
We seek opportunities to support skills development and in-work progression. All our consultants, including those with disabilities, receive ongoing development and recognised qualifications, both in their specialist profession, and wider to increase their consulting opportunities. Our well-established Community of Practice encourages cross-workforce learning on a range of topics for all staff. We create opportunities for staff to demonstrate skills at higher levels. Anyone meeting the criteria in our skills frameworks is promoted and paid accordingly.
We will gladly share our experience and practices.
Although not required we have issued a Modern Slavery Statement.Wellbeing
CMC is committed to supporting the health and well-being of our staff and improving community integration. Our wellbeing framework is built on the Mental Health at Work Commitment standards; our employment practices are based on the Good Work Plan’s principles (including equitable pay, strong staff communications and engagement). All managers complete mental health awareness training; we have above the recommended 1:10 ratio trained Mental Health First Aiders to staff.
Our successful wellbeing approach centres on our employee-led Wellbeing Group with Board-level representation. This identifies areas for improvement or awareness-raising, implementing plans to address these. It runs regular events aligned to topical themes alongside our Equality, Diversity & Inclusion Group, including external speakers. We will open relevant sessions to G-Cloud customers to influence wider wellbeing. We can also support customer wellbeing activities e.g. establishing a wellbeing team and champions, creating a calendar of topical events, or suggesting feedback channels.
Our wellbeing achievements were recognised by winning the Welsh 'Workplace Wellbeing' Award 2022. Additionally we achieved Silver 'Achieving Impact' in 2023 from our first participation in MIND's Workplace Wellbeing Index.
CMC has a very strong sense of community exemplified by our well-established Community of Practice. This thriving forum encourages staff to share their expertise and creative, innovative ideas in a safe, non-judgemental space. External speakers also join us regularly. This builds confidence which supports positive wellbeing, reinforced by coaching and mentoring. We support communities through charitable donations, fundraising events and direct action e.g. mentoring support for a local school competition.
We have established multiple successful Communities of Practice for our clients, and will gladly support G-Cloud customers to do so. We are also experienced in creating internal, integrated communities such as user networks, super user groups and change agent networks. Our approach is collaborative throughout, working closely with users and other stakeholders.
Pricing
- Price
- £400 to £1,300 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bids@consultcmc.com.
Tell them what format you need. It will help if you say what assistive technology you use.