Ten10 Solutions Limited
Outsourced / Managed Test Service
Managed against defined deliverables, KPIs and SLAs. From test and quality strategy to execution, we combine industry experts, specialist testing tools and appropriate methodologies, based on or offsite. We take responsibility for delivering cloud-based testing on time, on budget and achieving the highest quality standards.
Features
- Expert advice on test strategies, delivery aligned to business objectives
- 3rd party and stakeholder management
- Creation of test factory comprising teams, functions and departments
- Measured success; Test Governance, KPIs, metrics and SLAs
- Pan Government Experience, GDS Manual proficient
- UK-based security screened resources
- Fully managed end-to-end test service from strategy to execution
- Manual and automation solutions for BAU, legacy and new developments
- Resources with relevant business/technical knowledge
- Scalable, responsive service compatible with Agile and other methodologies
Benefits
- Practical solutions to ensure your testing is fast and effective
- Testing function that integrates with existing teams and partners/vendors
- Providing expert testers, able to run testing across whole projects
- Independent validation that deliverables meet required quality, costs and timescales
- Testing that ensures applications meet Digital by Default Service Standards
- Testers screened to minimum BPSS level, higher clearance when required
- Complete ownership of testing delivery, accountable to the business
- An efficient and cost-effective testing solution for any project
- Full technical coverage across IT landscape
- Testing service that will accomplish your requirements without extra costs
Pricing
£285 to £1,155 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@ten10.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 9 3 4 9 2 4 9 6 9 2 6 2 3 8
Contact
Ten10 Solutions Limited
Phil Cornford
Telephone: 020 3697 1444
Email: sales@ten10.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- As a specialist test consultancy and services provider, the Ten10 ethos is to become a trusted partner delivering test consultancy, services, techniques, innovation, resources and tooling supported by an exceptional delivery and account team.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/a
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Ad-hoc support available, by phone or email (or face-to-face when colocated), with both a technical and commercial account manager contact. This is included in the price.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Ten10 is passionate about giving back, with social value being high on our company agenda. We are currently undertaking the ‘FuturePlus’ sustainability assessment as a sign of our commitment to implementing sustainable business practices – across climate, diversity & inclusion, social, economic and environment areas. In doing this we are demonstrating an intent to ensure our organisation considers the social and environmental impact of our operations, committing to always striving to achieve the best possible outcomes.
We recognise that it is the responsibility of every business to ensure its products and/or services consider the betterment of society and the planet alongside profitability and financial returns, and our Board and Leadership Team have put this principle at the heart of our organisation’s strategy and decision making. Ten10 is committed to playing its part in creating a just and more sustainable world for all. We will make every effort to bring about the incremental changes and improvements necessary to achieve our sustainability ambition.Covid-19 recovery
Ten10 closely followed all the government advice for the duration of the pandemic, and utilised appropriate available assistance to ensure that Ten10 employees were looked after and as many jobs protected as possible during that time of uncertainty. We utilised the “Coronavirus Jobs Retention Scheme” both with current employees as well as actively re-engaging recent leavers pre pandemic who had fallen through the gaps between jobs. We kept in close contact with our employees on furlough with regular communications and as soon as we were able to bring them back, we did. We provided back to work support and refreshed on the job training that they needed to enable them to rejoin our workforce confidently and productively after their period of absence.
Like all office based businesses we adopted an instant move to remote working practices at the start of the pandemic, and Ten10 has now permanently adopted a hybrid working structure to support our employees. During the transition from 100% remote to hybrid working we have made sure that no employee has felt pressured to return to the office if they felt uncertain from a health perspective or if they have found remote working more suitable to their lifestyle; we also recognise that some of our team prefer to work from the office with other colleagues and we are glad to support them too.
Ten10 took all precautions during the pandemic to make our offices COVID-safe, including social distancing, extra hygiene, testing measures and staggered commuting. Following the change in government advice, we have now taken away social distancing measures but have retained the additional hygiene and staggered commuting, while also recommending testing if attending large events.
Ten10 supports positive mental health in the workplace and beyond - see the “Wellbeing” response for more details.Tackling economic inequality
Ten10 is passionate about tackling economic inequality and creating new jobs for underrepresented and underestimated individuals. The Ten10 Academy programme is designed to attract graduates (with a degree or suitable equivalent) who are looking for a career in technology but who may not have previously considered their education suitable for a tech role. We know that women, people from ethnic minority backgrounds and people from lower social-economic backgrounds are statistically less likely to complete a STEM degree at university, therefore Ten10 does not dictate that a technology related or STEM degree is required to join our programme. Our three academy core principles are:
● Social Mobility: No one should have to take a loan or burn through savings in order to join Ten10 and benefit from our training programmes
● Academic Diversity: No one should be limited from having a career in technology based on a decision they made regarding their education when they were 14 years old
● Investment and Integrity: Everyone who successfully completes the core training should have a career in technology
Our 6-12 week training scheme is delivered by Ten10 ILM-certified trainers, who are experienced senior practitioners and covers academic theory and hands-on application of skills. Training is across various tools, technologies and approaches, is flexible to meet specific training needs and skills gaps, and requires no previous technology education or experience. Depending on the chosen pathway, individuals will exit the Academy with a recognised qualification - Oracle Certified Professional, Java SE8 Programmer certification (or equivalent), AWS Certification, a Foundation Certificate in Business Analysis (BCS), etc. Ten10 provides rent and bill free accommodation during training; if relocation is required, Ten10 supports financially and pastorally. We also have a dedicated wellbeing team for the academy, and mental health first aiders available around the clock.Equal opportunity
Our current Academy cohort is a highly skilled and diverse group of individuals. 64% came to us from a non-STEM background, 37% of the group identify as female and 60% of our newest members are from ethnic minority groups. This is testament to our commitment to select people based on their aptitude and attitude, and our belief in the quality of our training to prepare all Academy Engineers for a career in technology.
Ten10 is committed to not discriminating on the grounds of any protected characteristics such as; marital status, race, nationality, disability, sexual orientation, gender reassignment, religion, age, etc. We fully utilise unconscious bias practices throughout our candidate attraction and recruitment processes. Selection of resources via G Cloud 13 will be on the basis of aptitude and ability only.
At Ten10 we are dedicated to upholding the Equality Act 2010 and conduct regular online “Equality and Diversity” courses that are mandatory for every member of the organisation. We also support many Ten10 internal communities, Google Spaces and events around LGBT+, Women in Tech, etc. We work hard to develop and retain our people, providing in-work progression to help all our people to move into higher paid work by developing new skills. This is supported through dedicated career coaching, a well-defined and structured career path, with regular promotion opportunities, and an individual training budget.
We hold regular “pulse” groups to promote support and feedback from our people, a supplement to the annual employee engagement survey. Ten10 is committed to ensuring transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, as well as being consistent with our disclosure obligations under the Modern Slavery Act 2015. Our Head of Compliance has primary and day-to-day responsibility for implementing our anti-Modern Slavery policy.Wellbeing
Ten10 is committed to supporting the health and wellbeing of our team. All employees are enrolled in a market-leading health plan (Medicash) that provides cover for virtual and physical medical advice, dental, optical and inoculation costs, complementary and alternative therapies, counselling services and a 24 hour Employee Assistance Programme. In addition, we have first aiders in all office locations, and mental health first aiders available to all team members.
We work hard to develop and retain our people, recognising the long-term benefits of utilising existing staff over and above recruiting from new. All Ten10 team members have a career coach to provide pastoral care and support their career development throughout their time with Ten10.
We encourage long-term physical wellbeing through the provision of a cycle to work scheme and gym membership. Our Employee Committee arranges charity and social events that provide opportunities for our many and varied teams to network, collaborate and have fun. Ten10’s peer recognition ensures that people who go above and beyond for our clients and colleagues are visible to the wider organisation, culminating in quarterly awards and an annual Ten10 Person of the Year award.
Pricing
- Price
- £285 to £1,155 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@ten10.com.
Tell them what format you need. It will help if you say what assistive technology you use.