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BRUHATI SOLUTIONS LTD

Software AG Cloud Consultancy & Support Services

Bruhati's offering of Software AG Cloud Applications consultancy & support covers all products - Alfabet, Aris, webMethods, Cumulocity, Apama, TrendMiner, Connx, StreamSets, Terracotta, Adabus & Natural, Zementis.

Features

  • Alfabet for IT Portfolio Management
  • Aris for Process Design and Mining
  • Cumulocity for IoT device management
  • Apama for streaming analytics & Zementis for predictive analytics
  • Trendminer for time-series data analytics
  • StreamSets for continuous data integration for DevOps
  • webMethods for integration, API and business process management
  • CONNX for secure, real-time SQL data access and integration
  • Terracotta to access and store huge volumes of data in-memory
  • Adabus & Natural to rapidly develop mission-critical application workloads

Benefits

  • Enterprise portfolio management
  • Enterprise Process Management, Modelling & Mining
  • Centralised IoT device management platform
  • Centralised Integration Platform, Service Bus, API Gateway
  • Streaming, Time-series & Predictive Analytics
  • Secure, real-time SQL data access and integration
  • Access and store huge volumes of data in-memory
  • Rapidly develop mission-critical application workloads
  • Continuous data integration for DevOps
  • Security across the ecosystem

Pricing

£400 to £1,350 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@bruhati.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 9 4 7 4 9 4 9 1 4 2 7 0 7 6

Contact

BRUHATI SOLUTIONS LTD Manuel Di Toma
Telephone: 07554871926
Email: sales@bruhati.com

Planning

Planning service
Yes
How the planning service works
Bruhati work in partnership with clients to chose the right solution and delivery methodology for their needs.

Our Transformation Programme Management Office team are PRINCE 2, PMP, Agile Scrum Master, CAPM, PMI, ITIL certified and have experienced many large scale Business and IT digital transformations.

Our tools and frameworks offer an already made package that our customers can use to quickly start their project work.

We offer a programme delivery team that include PM, QA, PMO that masters all aspects of systems implementation:

• Define, Plan: Scope and Vision, Project/Programme Initiation Document, High Level Plan, costs, and resources
• Plan & Organise: Detailed Plan, Mobilisation of resources, Supplier engagement
• Design: Business, Process, and Technology Analysis and Design, Scope management and Vendor Selection
• Development: Package selection and configuration, Build/Development and Change Management
• Implementation: Release Management, Change Management, People and Process training and rollout
• Review: Monitor and Support, Lessons Learned, Future phase planning, Benefits Realisation
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We start defining a Training Plan, Benefits Management Plan, Training Budget, Training Schedule and identify specific client specific training needs.

If a knowledge base management is required, Bruhati can deploy and configure one for the client. This can be done on the Cloud or client premise.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
After an initial assessment of the Cloud Estate, Bruhati can offer:

1- Cloud Migration Plan, Cost Assessment and Infrastructure sizing
2- Support Rationalisation of Tariffs and Products on Legacy systems before extraction.
3- Definition and support of Business Led vs Customer Led migrations.
4- Definition of Principles for Data Archival & Policies for Data Retrieval
5- Extract Data from Legacy into a Staging DB.
6- Transform data while loading into the Intermediary Database.
7- Load confirmed data to Target Database.
8- Keep track of data model changes in Legacy.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We help clients performing quality assurance and performance testing through:
• Test Strategy and Operating Model Design
• Test Programme Mobilisation, Delivery and QA
• Test Execution, Accelerators and Automation
• Test Health check and Process Optimisation
• Code Reviews

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
Network security strategy
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Bruhati provide support services covering:
1- Consulting engagements that result in support of Cloud based solutions built by us.
2- Specific Managed Service agreements for client's on-premise, hybrid and cloud based applications.

Service scope

Service constraints
There are no specific constraints.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Responses are made within office hours.

Out of office hours support can be arranged with clients if required.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Ensured the keyboard is accessible and text-to-speech is reader-friendly. We’ve made all the default colour settings WCAG 2.1 AA compliant by default.
Support levels
Support is currently offered on a 9am to 5pm x 7 days a week basis.

Webchat support will be 9am to 5pm basis x 5 days during the working week Mon-Fri.

This is however flexible and can be extended according to the client requirement.

Managed Support is offered as a standalone service and is embedded within a costed managed service agreement.

Access to a Technical account manager is subject to prior agreement with customer.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Software AG

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
IASME Governance

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our service can help organisations reduce their carbon footprint and energy consumption by migrating their applications and data to the cloud, which is more efficient and scalable than on-premise servers. The service can help organisations design and implement cloud-based solutions that support environmental sustainability, such as smart city applications, renewable energy management, or waste reduction. The service can help organisations monitor and report on their environmental impact and compliance with the UK's net zero emissions target, by using cloud-based tools and dashboards.

Covid-19 recovery

Our service can help organisations respond to the challenges and opportunities posed by the Covid-19 pandemic, by enabling them to rapidly adopt and scale up cloud-based solutions that support remote working, online learning, digital health, or e-commerce.
The service can help organisations leverage cloud-based technologies and data analytics to improve their resilience, agility, and innovation in the face of uncertainty and disruption.
The service can help organisations collaborate and share best practices with other organisations and stakeholders in the cloud ecosystem, to foster collective learning and recovery.

Tackling economic inequality

Our service can help organisations deliver social value for tackling economic inequality, by providing solutions that create opportunities for employment, education, and entrepreneurship, and that support the development of skills and capabilities. For example, the service can help design and implement cloud-based learning platforms, online courses, and certification programs, which can increase access to quality education and training, and foster lifelong learning and career development.

Equal opportunity

Our service can help organisations deliver social value for equal opportunity, by providing solutions that promote diversity, inclusion, and accessibility, and that prevent or address discrimination and bias. For example, the service can help design and implement cloud-based solutions that use artificial intelligence, natural language processing, and computer vision, which can enhance the accessibility and usability of digital products and services and ensure fairness and accountability in decision making and outcomes.

Wellbeing

Our service can help organisations deliver social value for wellbeing, by providing solutions that improve the health and happiness of employees and customers, and that support the balance between work and life. For example, the service can help design and implement cloud-based solutions that use gamification, analytics, and feedback, which can increase engagement, motivation, and satisfaction, and foster a culture of recognition and appreciation.

Pricing

Price
£400 to £1,350 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@bruhati.com. Tell them what format you need. It will help if you say what assistive technology you use.