Software AG Cloud Consultancy & Support Services
Bruhati's offering of Software AG Cloud Applications consultancy & support covers all products - Alfabet, Aris, webMethods, Cumulocity, Apama, TrendMiner, Connx, StreamSets, Terracotta, Adabus & Natural, Zementis.
Features
- Alfabet for IT Portfolio Management
- Aris for Process Design and Mining
- Cumulocity for IoT device management
- Apama for streaming analytics & Zementis for predictive analytics
- Trendminer for time-series data analytics
- StreamSets for continuous data integration for DevOps
- webMethods for integration, API and business process management
- CONNX for secure, real-time SQL data access and integration
- Terracotta to access and store huge volumes of data in-memory
- Adabus & Natural to rapidly develop mission-critical application workloads
Benefits
- Enterprise portfolio management
- Enterprise Process Management, Modelling & Mining
- Centralised IoT device management platform
- Centralised Integration Platform, Service Bus, API Gateway
- Streaming, Time-series & Predictive Analytics
- Secure, real-time SQL data access and integration
- Access and store huge volumes of data in-memory
- Rapidly develop mission-critical application workloads
- Continuous data integration for DevOps
- Security across the ecosystem
Pricing
£400 to £1,350 a person a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
4 9 4 7 4 9 4 9 1 4 2 7 0 7 6
Contact
BRUHATI SOLUTIONS LTD
Manuel Di Toma
Telephone: 07554871926
Email: sales@bruhati.com
Planning
- Planning service
- Yes
- How the planning service works
-
Bruhati work in partnership with clients to chose the right solution and delivery methodology for their needs.
Our Transformation Programme Management Office team are PRINCE 2, PMP, Agile Scrum Master, CAPM, PMI, ITIL certified and have experienced many large scale Business and IT digital transformations.
Our tools and frameworks offer an already made package that our customers can use to quickly start their project work.
We offer a programme delivery team that include PM, QA, PMO that masters all aspects of systems implementation:
• Define, Plan: Scope and Vision, Project/Programme Initiation Document, High Level Plan, costs, and resources
• Plan & Organise: Detailed Plan, Mobilisation of resources, Supplier engagement
• Design: Business, Process, and Technology Analysis and Design, Scope management and Vendor Selection
• Development: Package selection and configuration, Build/Development and Change Management
• Implementation: Release Management, Change Management, People and Process training and rollout
• Review: Monitor and Support, Lessons Learned, Future phase planning, Benefits Realisation - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
We start defining a Training Plan, Benefits Management Plan, Training Budget, Training Schedule and identify specific client specific training needs.
If a knowledge base management is required, Bruhati can deploy and configure one for the client. This can be done on the Cloud or client premise. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
After an initial assessment of the Cloud Estate, Bruhati can offer:
1- Cloud Migration Plan, Cost Assessment and Infrastructure sizing
2- Support Rationalisation of Tariffs and Products on Legacy systems before extraction.
3- Definition and support of Business Led vs Customer Led migrations.
4- Definition of Principles for Data Archival & Policies for Data Retrieval
5- Extract Data from Legacy into a Staging DB.
6- Transform data while loading into the Intermediary Database.
7- Load confirmed data to Target Database.
8- Keep track of data model changes in Legacy. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
We help clients performing quality assurance and performance testing through:
• Test Strategy and Operating Model Design
• Test Programme Mobilisation, Delivery and QA
• Test Execution, Accelerators and Automation
• Test Health check and Process Optimisation
• Code Reviews
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Other
- Other security services
- Network security strategy
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
Bruhati provide support services covering:
1- Consulting engagements that result in support of Cloud based solutions built by us.
2- Specific Managed Service agreements for client's on-premise, hybrid and cloud based applications.
Service scope
- Service constraints
- There are no specific constraints.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Responses are made within office hours.
Out of office hours support can be arranged with clients if required. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- Ensured the keyboard is accessible and text-to-speech is reader-friendly. We’ve made all the default colour settings WCAG 2.1 AA compliant by default.
- Support levels
-
Support is currently offered on a 9am to 5pm x 7 days a week basis.
Webchat support will be 9am to 5pm basis x 5 days during the working week Mon-Fri.
This is however flexible and can be extended according to the client requirement.
Managed Support is offered as a standalone service and is embedded within a costed managed service agreement.
Access to a Technical account manager is subject to prior agreement with customer.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Software AG
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
- IASME Governance
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Our service can help organisations reduce their carbon footprint and energy consumption by migrating their applications and data to the cloud, which is more efficient and scalable than on-premise servers. The service can help organisations design and implement cloud-based solutions that support environmental sustainability, such as smart city applications, renewable energy management, or waste reduction. The service can help organisations monitor and report on their environmental impact and compliance with the UK's net zero emissions target, by using cloud-based tools and dashboards.Covid-19 recovery
Our service can help organisations respond to the challenges and opportunities posed by the Covid-19 pandemic, by enabling them to rapidly adopt and scale up cloud-based solutions that support remote working, online learning, digital health, or e-commerce.
The service can help organisations leverage cloud-based technologies and data analytics to improve their resilience, agility, and innovation in the face of uncertainty and disruption.
The service can help organisations collaborate and share best practices with other organisations and stakeholders in the cloud ecosystem, to foster collective learning and recovery.Tackling economic inequality
Our service can help organisations deliver social value for tackling economic inequality, by providing solutions that create opportunities for employment, education, and entrepreneurship, and that support the development of skills and capabilities. For example, the service can help design and implement cloud-based learning platforms, online courses, and certification programs, which can increase access to quality education and training, and foster lifelong learning and career development.Equal opportunity
Our service can help organisations deliver social value for equal opportunity, by providing solutions that promote diversity, inclusion, and accessibility, and that prevent or address discrimination and bias. For example, the service can help design and implement cloud-based solutions that use artificial intelligence, natural language processing, and computer vision, which can enhance the accessibility and usability of digital products and services and ensure fairness and accountability in decision making and outcomes.Wellbeing
Our service can help organisations deliver social value for wellbeing, by providing solutions that improve the health and happiness of employees and customers, and that support the balance between work and life. For example, the service can help design and implement cloud-based solutions that use gamification, analytics, and feedback, which can increase engagement, motivation, and satisfaction, and foster a culture of recognition and appreciation.
Pricing
- Price
- £400 to £1,350 a person a day
- Discount for educational organisations
- Yes