Premier IT Partnership Ltd.

e-Learning and Training Support

Premier IT support L&D teams across many sectors to achieve their learning objectives. We do this through providing quality e-Learning development services, off-the-shelf titles, and personnel (such as developers, trainers, training managers and floorwalkers) and have extensive experience supporting system rollouts and developing public sector e-Learning.

Features

• Bespoke e-Learning design and development
• Off-the-shelf statutory and mandatory/clinical modules
• e-Learning Developer Training
• In-house e-Learning Support Services
• e-Learning and Training Consultancy
• Clinical System Training Managers and Administrators
• Clinical Systems Trainers
• Clinical Systems Floorwalkers
• Bespoke Digital Training Materials e.g. QRGs, videos

Benefits

• Increase user adoption
• Reduce training costs
• Reduce business/clinical risk
• Make learning accessible for staff anytime anywhere
• Develop staff skills
• Deliver digital and/or Clinical Transformation
• Ensure standardised and content consistent learning specific to your organisation
• Measure staff compliance and/or proficiency
• Empower staff to take ownership of self-paced development
• Empower organisations to develop in-house

£1 to £995 a licence a year

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at simon.monkman@vitalhub.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

497648747420861

Contact

Simon Monkman
07983 135545
simon.monkman@vitalhub.com

Planning

• Planning service: Yes
• How the planning service works: We work with organisations to help them decide the best method of delivery (e-Learning, ILT or blended) and then help them plan to implement it. This may include identifying suitable software (to use for content authoring or hosting/tracking learning) and any initial compatibility testing involved with their in-house systems. ; ; In addition, we provide consultancy on the e-Learning design itself through content writing, storyboarding and accessibility.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Creation of e-Learning modules
  • Creation of videos and other online training material

Training

• Training service provided: Yes
• How the training service works: Premier IT is committed to promoting lifelong learning and works with organisations around the world to help them develop their staff skills.; ; We have worked with public sector organisations for over a decade supporting their digital rollouts and BAU training, including patient clinical systems (such as Cerner, RiO and Lorenzo).; ; Our IT systems skills training services include e-Learning development, bespoke template development, bespoke e-Learning developer training, training design and consultancy, training materials creation, training management, training administration and trainers and floorwalkers.; ; In addition, we have created bespoke modules to support induction and change processes for many organisations (both public and private), using our years of training experience to collaborate with subject matter experts to develop innovative learning solutions. Regardless of the topic, we will work with you to develop branded media-rich content that meets your learning objectives. We can also develop content for global markets and in many different languages. ; ; From initial scoping, our team will work with you to advise, design and deliver quality e-Learning.; ; Finally, we maintain a catalogue of off-the-shelf e-Learning modules which can be customised, as well as being the e-Learning partner/supplier for the UK Sepsis Trust.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: As well as our own internal quality assurance processes, we build in review checkpoints throughout our development projects to allow key stakeholders to verify that the training materials being created meet requirements. ; ; Our development stages include Beta and Alpha versions allowing organisations to complete reviews, request changes and complete user acceptance testing before the Gold version of the module or training documentation is made available.; ; Our e-Learning is designed to be compliant with WCAG accessibility requirements.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our team updates and maintains e-Learning content in line with client requirements and contract post Go-Live. ; ; In addition, for organisations that purchase our e-Learning Developer Training, we provide ongoing advice and support to assist their future in-house development.

Service scope

• Service constraints: Our e-Learning content is available for hosting and tracking on any SCORM or TinCAN/xAPI compliant Learning Management System.; ; It is also available as a digital version that can be launched directly from a desktop or a website with tracking/analytic options available.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 1 working day.; ; Helpdesk in operation 9 to 5 (UK time), Monday to Friday.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Telephone and email support services are included in the cost of all our e-Learning offerings.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 18/05/23
• What the ISO/IEC 27001 doesn’t cover: All controls listed in the standard SoA for ISO27001:2013 are included in the Node4 ISMS. In general, the SoA is an internal document and we do not publish details of our individual controls. Some control statements may be referenced or included in other public facing documentation such as Physical Access Controls.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: ISO/IEC 27001

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  We look forward to being able to recruit in line with our equality and diversity policies, encouraging applications from minority groups in particular.

Pricing

• Price: £1 to £995 a licence a year
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at simon.monkman@vitalhub.com. Tell them what format you need. It will help if you say what assistive technology you use.