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SKYRAL DEFENCE LIMITED

Skyral CORE

Skyral CORE in a Box is a service that enables organisations to build, run, analyse and operate large‑scale modelling and simulation with sustained trust and predictable cost. It packages the modular, cloud‑native Skyral CORE ecosystem, standardising runtime, data, execution and visualisation reducing bespoke integration work, delivery risk and long‑term cost.

Features

  • Managed platform for large‑scale modelling and simulation.
  • Modular, cloud‑native ecosystem of tools and APIs.
  • Built‑in high‑performance ABM and synthetic environments.
  • Content Catalogue for governed, reusable simulation applications.
  • Orchestrator for reliable, parallel simulation execution.
  • Scenario Service for structured experiments and what‑ifs.
  • Data Plane for interoperable, analytics‑ready simulation data.
  • Lens for a shared operational simulation view.
  • SPORE for cloud‑neutral, multi‑environment deployment.

Benefits

  • Avoid building bespoke simulation infrastructure from scratch.
  • Reduce integration effort with existing data and analytics.
  • Lower delivery risk and long‑term ownership cost.
  • Scale simulations without sacrificing reliability or trust.
  • Govern simulation quality, repeatability and assurance consistently.
  • Reuse models and content across programmes and markets.
  • Shorten time‑to‑insight for complex decisions.
  • Maintain control as suppliers, models and environments grow.
  • Deploy securely in public, private or sovereign clouds.
  • Predictable licensing aligned to actual components and usage.

Pricing

  • Education pricing available

Service documents

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Framework

G-Cloud 15

Service ID

4 9 7 7 1 6 9 4 5 4 4 6 6 5 2

Contact

SKYRAL DEFENCE LIMITED Mark Holland
Telephone: 07809612857
Email: enquiries@skyral.io

About the service

Service categories
  • Application Development and Deployment
    • Application platforms
      • Model driven application platforms
        • Model driven application platforms
Multi cloud support
Yes

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
Not Applicable
System requirements
Customer choice of hosting environment

User support

Email or online ticketing support
Yes
Support response times
Included in CORE Licence
Platform access: Full access to Skyral CORE and its modular components (Lattice, Orchestrator, Scenario Service, Data Plane, Lens, Content Catalogue, SPORE).
Hosting: Deployment in the customer's chosen environment (public cloud, private cloud, sovereign) - See more detail in Section 6.
Updates and patches: Regular software updates, security patches and performance optimisations.
Technical support: Tiered support (based on SLA tier) for configuration, troubleshooting and operational issues.
Documentation: Access to technical documentation, APIs and developer guides.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support Levels
Skyral provides tiered support to ensure technical assurance, operational continuity, and rapid resolution across all platform deployments.

Standard Support is included with all licences, offering business-hours (09:00–17:00 GMT) access to the Skyral Support Portal for tickets, documentation, and updates, with a one-business-day response target.

Enhanced Support is designed for customers integrating Skyral into operational or multi-system environments. It includes 24/7 incident reporting, priority escalation, quarterly health checks, and advisory sessions. Costs typically range between 12–15% of the annual licence or subscription value, depending on scale and environment complexity.

Mission/Enterprise Support serves critical defence and national security operations requiring continuous availability. Clients receive an assigned Technical Account Manager to provide proactive engagement, assurance reviews, and SLA-backed response times. This level is priced on a bespoke basis aligned to mission tempo and system scale.

Across all levels, Skyral prioritises transparency, responsiveness, and trusted collaboration to ensure sustained performance throughout the system lifecycle
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Skyral uses a phased approach to right‑size licensing over the life of a programme.

In the Initial Sizing (Pre‑Procurement) phase, Skyral runs joint workshops to understand scope, users, hosting and security requirements, then applies a points‑based assessment to recommend an initial licence level, supported by an indicative cost and ROI view.

During Deployment Tuning (Go‑Live), actual usage is tracked as the solution is built, validating component mix and seats in real conditions. If assumptions shift, the licence level is fine‑tuned before moving into a production licence, with a clearly defined path to scale if demand grows.

In Continuous Optimisation (Operational), Skyral undertakes regular (typically quarterly) reviews of utilisation, adoption and seat growth, recommending licence adjustments as new use cases or environments appear and providing early planning for multi‑year roadmaps.
Service documentation
Yes
Documentation formats
  • PDF
  • Other
Other documentation formats
Microsoft Office
Documentation accessibility standard
WCAG 2.2 AA
End-of-contract data extraction
Exit ensures the customer can use, operate and extend what has been built, with clarity on data and IP.

Final iterations focus on stabilisation, documentation and handover of agreed outputs (environments, models, configurations, integrations, documentation, insights).

Handover sessions are run for nominated users and technical staff, covering operation, basic configuration and how to work within Skyral CORE governance or integration patterns.

Customer data in Skyral‑controlled environments is removed or anonymised in line with contractual retention and security requirements, and access to temporary environments can be wound down or transitioned under separate arrangements.

Background IP in Skyral platforms and generic components remains with Skyral; customer‑specific code, configurations or models are owned and licensed as set out in the contract.
End-of-contract process
Closure and transition

Stabilise and document the most valuable capabilities in final iterations; prepare for handover and any follow‑on phases.

Confirm that agreed outputs and acceptance criteria are met, and capture a forward backlog/roadmap for future development where appropriate.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Visualisation can differ on mobile devices due to device limitations.
Service interface
Yes
Description of service interface
Central support portal for incidents, service requests, and change requests, with ticketing, status tracking, and access to documentation and knowledge articles.
Email and (for higher tiers) phone/secure conferencing channels for urgent issues and planned changes.
For mission or enterprise tiers, an assigned Technical Account Manager provides a named interface for roadmap alignment, service reviews, and complex incident coordination.
The same support model is available across deployment environments (public cloud, private, and secure government networks), with appropriate routing to cleared staff where necessary.
Accessibility standards
WCAG 2.2 AA
Accessibility testing
UX and Usability is core to our business
User support accessibility
WCAG 2.2 AA
API
Yes
What users can and can't do using the API
APIs are provided for integration to third party products
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Skyral’s licensing model is designed to give you a configurable platform rather than a fixed-point solution, so you can tailor the product mix, deployment pattern, and service wrap to your programme.

Licences are structured around CORE platform components and product families (such as Phantom, Mirror, and Shadow), which can be combined and scaled to match mission scope, user numbers, and environments. This lets you start with a focused capability and expand to additional domains, models, or user communities without changing technology stack. Because the platform is modular, individual components like Orchestrator, Data Plane, Lens, and SPORE can be licensed and configured in different combinations, supporting everything from single digital twins to multi-vendor, national-level simulation estates.

Customisation is primarily delivered through governed content and integration rather than one-off bespoke code: you can create and reuse domain-specific models, scenarios, and data pipelines on top of a common, supported platform. This approach keeps your configurations and extensions under your control while Skyral maintains the underlying runtime, security, and execution layer.

Overall, the licensing model is flexible enough to accommodate programme-specific requirements while preserving interoperability and upgradeability across suppliers and projects.

Scaling

Independence of resources
Target response to engagement‑related questions and backlog changes within agreed working hours and timeframes, with escalation routes for issues that could affect critical milestones.

For work delivered on Skyral platforms or Skyral‑hosted environments, operational behaviour (e.g. performance, availability) follows Skyral CORE/SPORE practices for the chosen hosting model; formal numerical availability SLAs are normally defined in separate managed‑service or platform agreements, not this build‑focused engagement.

Analytics

Service usage metrics
Yes
Metrics types
Service levels prioritise predictable, high-quality agile delivery toward the agreed north star rather than 24x7 operational SLAs. A 3- or 6-month delivery plan is agreed at initiation, defining iteration boundaries, backlog review cycles, and key decision points aligned to customer governance. Regular showcases demonstrate delivered increments, support trade-off decisions across scope, time, and fidelity, and confirm continued alignment to priorities. Engagement-related questions and backlog changes receive responses within agreed working hours and timeframes, with clear escalation for risks to milestones. Where work uses Skyral platforms or hosted environments, operational behaviour follows CORE/SPORE practices, with formal availability SLAs handled separately.
Reporting types
Regular reports
Resource tagging
No
FOCUS resource tagging
No

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Never
Protecting data at rest
Other
Other data at rest protection approach
Dependent on customer cloud deployment choice and requirements.
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Portability and export – Final outputs and agreed artefacts (e.g. models at suitable granularity, configuration sets, documentation) are provided in commonly used formats to support reuse by customer teams and partners; further export and documentation support can be provided subject to licensing and IP terms.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Service levels focus on predictable, high‑quality agile delivery towards the agreed north star, not on 24x7 operational SLAs.
Delivery cadence and governance

A 3‑ or 6‑month delivery plan agreed at initiation, with iteration boundaries, backlog‑review cycles and key decision points aligned with customer governance and planning cycles.

Regular showcases to demonstrate increments against the north star, manage trade‑offs between scope, time and fidelity, and confirm ongoing alignment to priorities.
Approach to resilience
For this build‑focused service, continuity is about sustaining momentum towards the north star despite issues affecting people, tools or environments.
Plans allow resequencing of work so that design, modelling, analysis or documentation can proceed while specific systems or datasets are restored.

DR metrics and obligations for any enduring environments or platforms are normally covered under separate platform or managed‑service agreements; they are not typically defined at the agile development engagement level.
Outage reporting
Not applicable for this service

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password
Access restrictions in management interfaces and support channels
Skyral restricts access to management interfaces and support channels through role‑based controls, secure environments and strong audit. Management interfaces (e.g. orchestration, data and configuration layers) are deployed into secure MOD/NATO‑aligned hosting, with access limited to authorised admins and engineers, and all actions captured in provenance/audit logs. For support, Skyral works within customer‑approved secure networks, using formal change‑management and DevSecOps pipelines so only vetted personnel can make configuration changes, all fully traceable. When using partner platforms such as Microsoft secure cloud and IBM governance tools, their identity and access‑management controls further constrain support access.
Access restriction testing frequency
At least once a year
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Security governance

Named board-level person responsible for service security
Yes
Software Security Code of Practice
Yes
Security governance certified
Yes
Security governance standards
  • CSA CSM version 4.0
  • ISO/IEC 27001
Information security policies and processes
Skyral operates under formal information security and data‑protection policies that ensure full compliance with UK data protection law and ISO‑style quality processes across the organisation. The platform and services are engineered and accredited for deployment up to UK MOD SECRET level, with technical and procedural controls aligned to defence‑sector requirements.
​

Security is embedded through DevSecOps practices: security‑by‑design, continuous integration, automated testing and security checks are built into the software lifecycle, with gated pipelines preventing insecure builds from progressing to production. Cloud‑native, modular architecture and common data‑pipeline standards allow consistent enforcement of access control, segregation, provenance and audit across on‑prem, cloud, edge and sovereign environments.
​

Executive leadership (CEO, CCO and board) own overall governance, with technical leadership responsible for security, data protection and DevSecOps reporting into this structure and applying common policies to engineering, delivery and commercial teams. Compliance is evidenced through provenance and audit capabilities in the core platform, rigorous supplier‑assurance and counterfeit‑risk controls, and ongoing scrutiny from defence and government customers who operate Skyral solutions in classified environments.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Change is managed within an agile framework, preserving the north star while allowing backlog reprioritisation.
The initial backlog and high‑level scope are agreed at kick‑off; within that, priorities and details are adjusted via regular backlog reviews with the customer product owner.

Where new requirements would materially alter scope, cost or timelines (e.g. major additional integrations, domains, or fidelity changes), they are assessed jointly and, if accepted, incorporated via formal change notes or follow‑on phases.

Minor changes and refinements are handled through normal agile backlog management, making trade‑offs within the fixed engagement duration.

Exit and offboarding (including data export and handover)
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Continuous integration pipelines run automated tests and security checks to detect code and dependency vulnerabilities early. A cloud‑native, modular architecture and common data‑pipeline standards help limit blast radius and simplify impact assessment when an issue is found. Security‑by‑design practices mean remediation happens through code, configuration and architectural controls, all captured via provenance and audit trails. For deployments up to UK MOD SECRET, Skyral follows MOD assurance expectations (patching, configuration control, formal change management) within ISO‑style quality and data‑protection processes.
Protective monitoring type
Undisclosed
Protective monitoring approach
When suspicious activity is identified, Skyral uses configuration control, change management and DevSecOps pipelines to isolate affected components, roll back changes, and apply patches or configuration fixes.
​
Knowledge‑management and audit capabilities provide an evidence trail to support incident investigation with the customer’s security teams and authorities.

The CORE platform embeds comprehensive provenance and audit, logging how data, models and simulations are created, changed and used, so anomalous or unauthorised activity is detectable.

Skyral’s 3‑3‑3 delivery and DevSecOps model means changes and remediations can be designed, tested and deployed rapidly across on‑prem, cloud and edge environments.
Incident management type
Supplier-defined controls
Post-quantum cryptography secure
No
Incident management approach
Skyral manages incidents through clear severities, rapid triage, and structured joint working with customer teams. Incidents are logged via agreed channels and classified by impact and urgency, with critical issues receiving immediate engineering focus and leadership visibility. A named incident owner coordinates diagnosis, workarounds, and fixes, providing regular updates until service is restored. Major incidents receive a formal post‑incident review, root‑cause analysis, and a written report. Agreed actions are tracked through improvement backlogs so product changes, operational hardening, and updated runbooks reduce recurrence risk over time.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

Connection to public sector networks
No

Pricing

Discount for educational organisations
Yes
Free trial available
No

Discount percentage by annual call-off contract value (excluding VAT)

Less than £250,000
0%
Between £250,000 and £500,000
0%
Between £500,001 and £1,000,000
0%
Between £1,000,001 and £2,500,000
0%
Between £2,500,001 and £5,000,000
0%
Over £5,000,001
0%

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
British Assessment Bureau
ISO/IEC 27001 accreditation date
Sunday 20 June 2027
What the ISO/IEC 27001 doesn’t cover
None
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
British Assessment Bureau
ISO 9001 accreditation date
Sunday 20 June 2027
What the ISO 9001 doesn’t cover
None
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
Cded3d66-35ee-4fc6-a5aa-34cac9042091
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
75889843-ec98-4aad-bfbb-f3a00c806bbc
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
Mission: Build an NHS fit for the future

That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@skyral.io. Tell them what format you need. It will help if you say what assistive technology you use.