Microsoft Copilot services
Pixel Fusion supports public sector organisations to adopt Microsoft Copilot capabilities across Microsoft 365, the Power Platform and Azure within their existing Microsoft environments. The service focuses on enablement, configuration, usage optimisation and integration of Copilot features to support productivity and automation use cases.
Features
- Microsoft Copilot enablement across Microsoft 365, Azure and Power Platform
- Copilot configuration, integration and usage optimisation support
- Prompt configuration guidance and automation enablement
- Responsible AI governance and security controls for Copilot
Benefits
- Improves productivity through effective Copilot adoption
- Enables secure and compliant use of Copilot capabilities
- Accelerates automation using existing Microsoft platforms
- Aligns Copilot usage with organisational objectives
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
4 9 8 1 0 4 6 6 5 2 3 3 6 1 3
Contact
PIXEL FUSION LTD
Gareth Heggie
Telephone: 03301332536
Email: gareth@pixel-fusion.com
About your service
- Service categories
-
Cloud Support Services
Training
- Basic user - cloud based services
- Super user - Cloud Based Services
- Function/service optimisation skills
- Other
Service scope
- Service constraints
- No constraints.
User support
- Email or online ticketing support
- Yes
- Support response times
- We provide JIRA UK business workings - Monday to Friday, 9 to 5pm. After hours, weekends and Bank Holidays will incur additional charges.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- We use ITSM and lifecycle management solutions (ZenDesk, ServiceNow, Jira and Azure DevOps)
- Web chat accessibility testing
- Yes. Testing has been done with assistive technology users
- Support levels
- We provide support during UK business hours (M to F). After hours and Bank Holidays can be provided. We can provide a Technical Account Manager.
- AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £600.00 | £600.00 |
| Associate business architect | £675.00 | £675.00 |
| Business architect | £856.00 | £856.00 |
| Lead business architect | £950.00 | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £722.00 | |
| Senior data architect | £912.00 | |
| Chief data architect | £1,178.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £907.00 | |
| Senior enterprise architect | £1,020.00 | |
| Lead enterprise architect | £1,119.00 | |
| Principal enterprise architect | £1,282.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £675.00 | |
| Network architect | £722.00 | |
| Lead network architect | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £675.00 | |
| Lead security architect | £812.00 | |
| Principal security architect | £1,049.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £675.00 | |
| Solution architect | £875.00 | |
| Senior solution architect | £957.00 | |
| Lead solution architect | £1,069.00 | |
| Principal solution architect | £1,178.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £675.00 | |
| Technical architect | £875.00 | |
| Senior technical architect | £957.00 | |
| Lead technical architect | £1,069.00 | |
| Principal technical architect | £1,178.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,322.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,212.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,382.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £722.00 | |
| Principal cyber security audit and assurance | £856.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £675.00 | |
| Lead cyber security governance and risk manager | £856.00 | |
| Principal cyber security governance and risk manager | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £675.00 | |
| Lead cyber security monitoring | £725.00 | |
| Principal cyber security monitoring | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £550.00 | |
| Lead cyber security incident response | £675.00 | |
| Principal cyber security incident response | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £550.00 | |
| Lead cyber security vulnerability management | £675.00 | |
| Principal cyber security vulnerability management | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £750.00 | |
| Lead cyber security digital forensics | £900.00 | |
| Principal cyber security digital forensics | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £550.00 | |
| Lead cyber security penetration testing | £715.00 | |
| Principal cyber security testing | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £675.00 | |
| Lead cyber security secure systems architecture and design | £875.00 | |
| Principal cyber security secure systems architecture and design | £1,020.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £450.00 | |
| Analytics engineer | £595.00 | |
| Senior analytics engineer | £788.00 | |
| Lead analytics engineer | £907.00 | |
| Head of analytics engineering | £1,048.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £475.00 | |
| Data analyst | £536.00 | |
| Senior data analyst | £722.00 | |
| Principal data analyst | £855.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £593.00 | |
| Senior data engineer | £737.00 | |
| Lead data engineer | £875.00 | |
| Head of data engineering | £1,070.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £750.00 | |
| Head of data ethics | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £750.00 | |
| Lead data governance manager | £872.00 | |
| Head of data governance | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £500.00 | |
| Associate data scientist | £645.00 | |
| Data scientist | £715.00 | |
| Principal data scientist | £772.00 | |
| Lead data scientist | £917.00 | |
| Head of data science | £1,102.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £725.00 | |
| Lead machine learning engineer | £980.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £500.00 | |
| Performance analyst | £630.00 | |
| Senior performance analyst | £770.00 | |
| Lead performance analyst | £920.00 | |
| Head of performance analysis | £1,100.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £450.00 | |
| Application operations engineer | £550.00 | |
| Senior application operations engineer | £611.00 | |
| Lead application operations engineer | £759.00 | |
| Principal application operations engineer | £910.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £536.00 | |
| Senior business relationship manager | £722.00 | |
| Lead business relationship manager | £855.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £481.00 | |
| Change and release analyst | £630.00 | |
| Change and release manager | £770.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £536.00 | |
| Senior operations analyst | £722.00 | |
| Operational control manager | £855.00 | |
| Head of command and control | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £375.00 | |
| End user computing engineer | £425.00 | |
| Senior end user computing engineer | £525.00 | |
| Lead end user computing engineer | £615.00 | |
| Principal end user computing engineer | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £425.00 | |
| IT service manager | £630.00 | |
| Senior IT service manager | £772.00 | |
| Head of IT service management | £917.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £475.00 | |
| Major incident manager | £675.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £468.00 | |
| Infrastructure engineer | £595.00 | |
| Senior infrastructure engineer | £790.00 | |
| Lead infrastructure engineer | £907.00 | |
| Principal infrastructure engineer | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £419.00 | |
| Infrastructure operations engineer | £536.00 | |
| Senior infrastructure operations engineer | £722.00 | |
| Lead infrastructure operations engineer | £855.00 | |
| Principal infrastructure operations engineer | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £475.00 | |
| Problem manager | £675.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £419.00 | |
| Senior service desk analyst | £536.00 | |
| Service desk manager | £722.00 | |
| Head of service desk | £855.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £481.00 | |
| Service readiness analyst | £630.00 | |
| Service transition manager | £770.00 | |
| Lead service transition manager | £920.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £304.00 | |
| Junior business analyst | £481.00 | |
| Business analyst | £630.00 | |
| Senior business analyst | £770.00 | |
| Lead business analyst | £920.00 | |
| Head of business analysis | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £536.00 | |
| Delivery manager | £722.00 | |
| Senior delivery manager | £855.00 | |
| Head of (Agile) delivery management | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £595.00 | |
| Digital portfolio manager | £780.00 | |
| Senior digital portfolio manager | £907.00 | |
| Head of portfolio | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £409.00 | |
| Product manager | £611.00 | |
| Senior product manager | £759.00 | |
| Lead product manager | £910.00 | |
| Head of product | £1,095.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,069.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,250.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £475.00 | |
| QAT analyst | £520.00 | |
| Senior QAT analyst | £650.00 | |
| Lead QAT analyst | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £475.00 | |
| Test engineer | £475.00 | |
| Senior test engineer | £675.00 | |
| Lead test engineer | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £907.00 | |
| Head of test | £1,050.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £450.00 | |
| Junior DevOps engineer | £550.00 | |
| DevOps engineer | £650.00 | |
| Senior DevOps engineer | £737.00 | |
| Senior DevOps engineer - management | £812.00 | |
| Lead DevOps engineer | £875.00 | |
| Lead DevOps engineer - management | £912.00 | |
| Principal DevOps engineer | £1,049.00 | |
| Principal DevOps engineer - management | £1,178.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £450.00 | |
| Junior frontend developer | £500.00 | |
| Frontend developer | £595.00 | |
| Senior frontend developer | £737.00 | |
| Lead frontend developer | £907.00 | |
| Head of frontend development | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £450.00 | |
| Junior developer | £550.00 | |
| Developer | £650.00 | |
| Senior developer | £780.00 | |
| Senior developer - management | £812.00 | |
| Lead developer | £912.00 | |
| Lead developer - management | £965.00 | |
| Principal developer | £1,049.00 | |
| Principal developer - management | £1,178.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £468.00 | |
| Accessibility specialist | £611.00 | |
| Senior accessibility specialist | £759.00 | |
| Head of accessibility | £910.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £400.00 | |
| Junior content designer | £450.00 | |
| Content designer | £536.00 | |
| Senior content designer | £722.00 | |
| Lead content designer | £855.00 | |
| Head of content design | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £400.00 | |
| Junior graphic designer | £450.00 | |
| Graphic designer | £536.00 | |
| Senior graphic designer | £722.00 | |
| Lead graphic designer | £855.00 | |
| Head of graphic design | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £400.00 | |
| Junior interaction designer | £450.00 | |
| Interaction designer | £536.00 | |
| Senior interaction designer | £722.00 | |
| Lead interaction designer | £855.00 | |
| Head of interaction design | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £400.00 | |
| Junior service designer | £450.00 | |
| Service designer | £536.00 | |
| Senior service designer | £722.00 | |
| Lead service designer | £855.00 | |
| Head of service design | £1,020.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £650.00 | |
| Lead technical writer | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £400.00 | |
| Junior user researcher | £450.00 | |
| User researcher | £536.00 | |
| Senior user researcher | £722.00 | |
| Lead user researcher | £855.00 | |
| Head of user research | £1,020.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- UKAS
- ISO/IEC 27001 accreditation date
- Tuesday 13 January 2026
- What the ISO/IEC 27001 doesn’t cover
- Nothing is out of scope
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- UKAS
- ISO 9001 accreditation date
- Tuesday 13 January 2026
- What the ISO 9001 doesn’t cover
- Nothing is out of scope
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- A96adf35-3efa-40d0-a852-e0820b59cb00
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 8254de36-6599-4765-97d3-3bf849f65aef
- Other security certifications
- Yes
- Any other security certifications
- Data Protection Registration Certificate ZB987453
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-