AGENTO DIGITAL LTD
WordPress Intranet CMS Support
We are the developers of the open-source GovIntranet WordPress theme, providing ongoing support and maintenance for GovIntranet-based Intranets and Extranets in Central Government and NHS. We can quickly deploy the GovIntranet theme and customise the GovIntranet templates and plugins with your branding and other requirements.
Features
- Setup your intranet integrated with Google Analytics
- Google and Microsoft SSO integration
- Training for WordPress intranet content management system (CMS)
- Support for GovIntranet WordPress CMS
- Testing and installation of WordPress plugins
- Content migration
- Evaluation of employee engagement and internal communications effectiveness
- AI and API integration including Agento Intelligence
- Management information reports for content audit and review
- Information architecture and usability testing
Benefits
- Ensures smooth update of WordPress CMS and plugins
- Enables evaluation of Google Analytics informing iterative enhancements
- Facilitates easy access for intranet users via single sign-on (SSO)
- Reduces development time and costs
- Helps to increase staff engagement
- Provides continuity of skills and knowledge
- Provides ongoing solutions to changing user needs
- Improves publishing workflow efficiency
- Ensures continuous improvement of user experience
- Enforces accessible content
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@agentodigital.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
4 9 8 2 8 7 2 9 9 1 8 5 9 2 2
Contact
AGENTO DIGITAL LTD
Luke Oatham
Telephone: 0203 538 0068
Email: hello@agentodigital.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Product support capabilities
- End user training coordination
Service scope
- Service constraints
- The support service is online via email and virtual meetings.
User support
- Email or online ticketing support
- Yes
- Support response times
- We respond within one business day (8 hours for urgent tickets)
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide the same high-level of support to all clients. We operate a retainer-based system where you choose the amount of support time that you require each month, generally starting at a base level of 2 hours per month. Clients can use support time flexibly for general advice and guidance, training, development, installation, testing and consultancy. Support hours can be rolled over within a financial quarter. Each client is assigned a technical account manager and we encourage clients to nominate a single point of contact.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Frontend developer | £760.00 | |
| Senior frontend developer | £980.00 | |
| Lead frontend developer | £980.00 | |
| Head of frontend development | £980.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior developer | £980.00 | |
| Lead developer | £980.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Accessibility specialist | £760.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content designer | £760.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| User researcher | £760.00 | |
| Senior user researcher | £980.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 80604c08-3cfe-48b9-8c46-5dbdea0cb8e0
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@agentodigital.com.
Tell them what format you need. It will help if you say what assistive technology you use.