AGILISYS LIMITED

Resold Azure and Fabric Services - AI Platforms

Direct provision of Microsoft Azure subscriptions via Agilisys as a Cloud Solution Provider, with monthly billing based on actual consumption, baseline support for day-to-day queries, and escalation to Microsoft Premier Support for Partners, ensuring rapid access to advanced technical expertise and issue resolution.

Features

• Direct Azure subscription provisioning and management
• Monthly billing based on actual usage
• Baseline support for day-to-day queries
• Escalation to Microsoft Premier Support for Partners
• Direct Microsoft Cloud Solution Provider (CSP)

Benefits

• Supports cost-effective cloud AI Platform adoption
• Enhances service reliability and resilience
• Provides scalable infrastructure for growth
• Offers rapid issue escalation through Azure Premier Support for Partners

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@agilisys.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

499394357232126

Contact

Cameron Marshall
07792 169644
info@agilisys.co.uk

About your service

• Service categories:

  PaaS

  AI Platforms

  • AI life cycle
  • AI software services
  • Search and knowledge discovery

Service scope

• Service constraints: Our rate card is based on the remote delivery of services (where attendance at a Customer site is required, reasonable expenses will be pre-agreed and charged at cost.); ; Normal Working Hours Monday to Friday 0900:1700 Excluding Customer local Public Holidays; ; Where third-party services are resold to the customer as part of the solution, these will be subject to the third-party vendor's terms and conditions, and charged at the vendor's prevailing published price list which my increase from time to time.
• System requirements:
  • Acceptance of Microsoft Customer Agreement
  • Valid organisational email for subscription setup
  • Appropriate licensing for Azure services
  • Ability to manage subscription billing
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud

User support

• Email or online ticketing support: Yes
• Support response times: We aim to respond to questions within 1 working day, which excludes weekends and public holidays in England. For complex questions up to three working days may be required.; ; 24x7 service is available through our GCloud15 Lot 3 Managed Cloud service.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Not Applicable
• Onsite support: Yes, at extra cost
• Support levels: We provide basic support for resold Azure services and offer first line support for queries and escalation to Azure Premier Support for Partners as part of the service, this is available 08:00-17:00 on working days excluding weekends and public holidays in England.; ; We also offer the following managed services through Lot 3:; ; Standard Cloud Management; Provides core business hours support (08:00–18:00, Monday to Friday), with 24/7 incident response for Priority 1 issues, accessible through our Service Desk. It includes tenancy management, patching, monitoring, basic cost optimisation reporting, and monthly service performance reviews. This tier is ideal for organisations seeking reliable, foundational cloud management with essential governance and support.; ; 24x7 Cloud Management; Builds on the Standard offering with enhanced capabilities such as proactive security incident response, customised patching cycles, Privileged Identity Management (PIM), and detailed monthly performance reviews led by a dedicated service delivery manager. It also includes proactive execution of optimisation and security recommendations, making it suitable for organisations with complex environments or higher compliance and performance demands.; ; For Professional Services engagements, support is accessed primarily through our named project manager with escalation to our named client director.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Agilisys provides a flexible onboarding model designed to meet the diverse needs of public sector organisations adopting cloud and digital transformation services. The following onboarding options are available and can be selected or combined based on customer requirements, internal capabilities, and project scope:; ; Onsite and Remote Training; Agilisys offers training sessions that can be delivered either onsite or virtually. These sessions are tailored to the customer’s environment; User Documentation and Knowledge Resources; Comprehensive documentation is provided for all deployed services. This includes:; Configuration and operational guides; Onboarding Workshops; Workshops are conducted during discovery and readiness phases to align stakeholders and define scope.; Managed Transition Support; Customers may opt for Agilisys to manage the transition to live service.; ; Each onboarding pathway is scoped collaboratively with the customer to ensure alignment with their strategic goals, timelines, and internal capabilities. This approach ensures a smooth, secure, and empowering start to every engagement.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: The method of data extraction at the end of contract is dependent on the solution and this will be specified in the Statement of Work; ; For services delivered via Microsoft Azure under a CSP agreement, we will support the transfer of the CSP subscription to the Buyer’s chosen alternative CSP. All client data hosted on Azure will only be maintained while the Buyer continues paying for the service. Once services are terminated, we cannot guarantee that data will be retained or available for return.; ; Prior to the Call-Off Start Date, we provide a documented exit plan detailing decision points, Buyer actions, and timelines for subscription transfer and data extraction.
• End-of-contract process: Our exit process ensures transparency and Buyer control.; 1. Data Access and Retention. For services delivered via Microsoft Azure under a CSP agreement, we will support the transfer of the CSP subscription to the Buyer’s chosen alternative CSP. All client data hosted on Azure will only be maintained while the Buyer continues paying for the service. Once services are terminated, we cannot guarantee that data will be retained or available for return.; ; 2. Clear Exit Plan. Prior to the Call-Off Start Date, we provide a documented exit plan detailing decision points, Buyer actions, and timelines for subscription transfer and data extraction.; ; 3. Terms and Pricing Transparency. Before contract award, we confirm any applicable terms and costs for extended retention or migration support.; ; 4. Documentation Return. We will return Buyer documentation such as design documents and other records held on our systems. These deliverables will be scoped and agreed during service onboarding.; ; 5. Governance and Communication. Exit activities follow a structured governance process with clear communication to ensure compliance and minimal risk. This approach provides a predictable, secure, and transparent exit.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Using the web interface: The Azure portal provides clients with a secure, browser-based web interface for managing their Azure services. Through the portal, users can set up the service by creating and configuring Azure subscriptions, deploying virtual machines, storage, and networking resources, and managing access permissions. Users can make changes such as scaling resources, adjusting configurations, monitoring usage, and managing billing information directly through the portal.; ; The portal enables users to implement security controls, set up compliance policies, and access real-time dashboards for monitoring and reporting. Role-based access control allows organisations to delegate specific administrative tasks to authorised users.; ; However, there are some limitations. Certain advanced configurations, integrations, or automation tasks may require the use of Azure PowerShell, CLI, or API rather than the web interface. Some actions, such as subscription transfers or escalated support requests, must be coordinated with Agilisys or Microsoft and cannot be completed solely through the portal. Additionally, users must have the appropriate permissions and licensing to access specific features or services.
• Web interface accessibility standard: WCAG 2.2 AA
• Web interface accessibility testing: Microsoft is committed to developing technology that empowers everyone, including people with disabilities, and helps customers address global accessibility requirements. Details can be accessed at https://www.microsoft.com/en-us/accessibility/
• API: Yes
• What users can and can't do using the API: Buyers can use supported APIs on Microsoft Azure
• API automation tools:
  • Ansible
  • Chef
  • SaltStack
  • Terraform
  • Puppet
• API documentation: No
• Command line interface: Yes
• Command line interface compatibility: Other
• Using the command line interface: Azure CLI documentation can be accessed at: https://learn.microsoft.com/en-us/cli/azure

Scaling

• Independence of resources: Azure’s built‑in multi‑tenant isolation includes auto‑scaling and quota controls. Each customer’s workloads run on logically isolated compute, networking, and storage boundaries. Azure automatically provisions additional capacity when demand increases, while platform‑level throttling and per‑subscription limits stop other tenants from consuming shared resources excessively.
• Usage notifications: Yes
• Usage reporting:
  • API
  • Email
  • Other
• Other usage reporting: Dashboard on Azure Portal
• Optimising consumption: Yes
• Automatic scaling: Yes

Analytics

• Infrastructure or application metrics: Yes
• Metrics types:
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
  • Other
• Other metrics: As available though Azure
• Reporting types:
  • API access
  • Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: Never
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
• Other data at rest protection approach: As available though Azure
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Backup and recovery

• What’s backed up:
  • Azure virtual machines and their attached disks
  • SQL Server databases running in Azure VMs
  • Azure Files shares and snapshots
  • Azure Blobs with point‑in‑time restore
  • On‑premises physical and VMware virtual machines
  • Azure Kubernetes Service persistent volumes
  • SAP HANA databases on Azure
  • Azure Managed Disks independent of VMs
• Backup controls: Buyers can configure either Microsoft or other compatible third party backup services to protect their Azure and other hosted services.; ; Agilisys provides managed backup as a service as part of our Lot 3: Cloud Support Managed Services offers.
• Datacentre setup:
  • Multiple datacentres with disaster recovery
  • Multiple datacentres
  • Single datacentre with multiple copies
  • Single datacentre
• Scheduling backups: Users schedule backups through a web interface
• Backup recovery: Users can recover backups themselves, for example through a web interface
• Backup and recovery: Yes
• RPO/RTO: No

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection within supplier network: As available though Azure

Availability and resilience

• Guaranteed availability: As a reseller of Microsoft Azure, we rely on Microsoft’s published Service Level Agreements (SLAs) for all Azure services. Microsoft guarantees high availability across its cloud platform, with specific uptime commitments varying by service (for example, many core services offer 99.9% or higher availability).; ; You can find Microsoft’s official Azure Service Level Agreements documentation here: https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services?lang=1
• Approach to resilience: You can find Microsoft's hub for resilience, covering high availability, disaster recovery, zonal resiliency, ransomware protection, and architectural best practices here:; https://learn.microsoft.com/en-us/azure/resiliency/
• Outage reporting: Public dashboard; Azure maintains a public Azure Status page showing global service health, including widespread incidents and historical data. Anyone can access it without authentication.; ; Personalised service health dashboard; Azure Service Health provides a personalized dashboard showing incidents, planned maintenance, and advisories affecting a customer’s specific subscriptions, services, and regions. It also provides real‑time updates and access to root cause analyses (RCAs).; ; Alerts & notifications; Users can configure custom alerts for incidents, maintenance, and advisories. Azure supports delivery through:; - Email; - SMS; - Push notifications; - Webhooks; - ITSM integrations (ServiceNow, PagerDuty, etc.)

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Other user authentication: As supported on Azure
• Access restrictions in management interfaces and support channels: Microsoft provides comprehensive access‑restriction capabilities for management interfaces and support channels, including RBAC, Privileged Identity Management, Conditional Access, tenant restrictions, and network‑level controls such as IP filtering.; ; Microsoft does not configure these restrictions by default. It is the Buyer’s responsibility to configure and operate these controls securely within their Azure environment. Buyers who require ongoing configuration, monitoring, and governance can opt in to the Agilisys Managed Cloud Service, available through G‑Cloud 15 Lot 3: Cloud Support, where Agilisys will implement and manage these security controls on their behalf.
• Access restriction testing frequency: Never
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password
  • Other
• Description of management access authentication: As supported on Azure
• Devices users manage the service through:
  • Dedicated device over multiple services or networks
  • Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials Plus
• Information security policies and processes: For resold Azure services, Microsoft security polices and processes apply only and the Buyer remains responsible for Information Security for their Azure services.; ; Buyers can procure Agilisys Managed Services through our Lot 3: Cloud Support services.; ; With regards to Agilisys processing, Agilisys follows robust information security policies. We are ISO27001 and Cyber Essentials Plus certified, ensuring our services meet stringent security and governance requirements.; ; Security governance is embedded in our service delivery, supported by a structured reporting framework. Monthly reports detail service health, optimisation, and compliance status. Our service desk operates 24/7 for critical incidents, ensuring rapid response and resolution.; ; We ensure policy adherence through internal audits, client-specific governance reviews, and continuous improvement practices.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Microsoft operates the underlying Azure platform. As a resold service, Buyers remain responsible for their own configuration and change management processes. Buyers also have the option to procure Agilisys Managed Cloud Services available through GCloud 15 Lot 3: Cloud Support to provide these services.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Microsoft operates the underlying Azure platform. As a resold service, Buyers remain responsible for their own vulnerability management through continuous monitoring, patching, and threat intelligence processes. Buyers also have the option to procure Agilisys Managed Cloud Services available through GCloud 15 Lot 3: Cloud Support to provide these services.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Microsoft operates the underlying Azure platform. As a resold service, Buyers remain responsible for their own protective monitoring processes. Buyers also have the option to procure Agilisys Managed Cloud Services available through GCloud 15 Lot 3: Cloud Support to provide these services.
• Incident management type: Supplier-defined controls
• Incident management approach: Microsoft operates the underlying Azure platform. As a resold service, Buyers remain responsible for their own incident management processes.; ; Buyers also have the option to procure Agilisys Managed Cloud Services available through GCloud 15 Lot 3: Cloud Support to provide these services.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: Yes
• Who implements virtualisation: Supplier
• Virtualisation technologies used: Other
• Other virtualisation technology used: Azure Hypervisor
• How shared infrastructure is kept separate: Each customer’s workloads run on logically isolated compute, networking, and storage boundaries.

Energy efficiency

• Energy-efficient datacentres: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount

• Provide your minimum discount applicable to your baseline prices: 0%

Formula for calculating price of your services

• Formula for calculating price of your services:

  Which of the core deployment models you intend to offer

  Public Cloud

  Public Cloud - Formula for calculating price of your services

  ---

  Total Cost

  The Total Cost for a buyer's call off requirement in a Public Cloud Deployment

  =

  Baseline Pricing

  For full transparency, buyers can verify Microsoft Azure service pricing at the web link provided. Azure’s vendor‑published rates may change periodically, and any updates will be implemented immediately to ensure pricing remains accurate and compliant with G‑Cloud 15 requirements.

  Baseline Pricing - Web link

  https://azure.microsoft.com/en-gb/pricing/

  -

  Minimum Discounting

  0%

  +

  Onboarding Activity

  Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process

  +

  Additional sources of cost

  Prices for Microsoft Azure services under G‑Cloud 15 Lot 1a may change over time due to several factors beyond standard vendor rate adjustments. These include:; ; TUPE Obligations: Where the Buyer’s requirements necessitate the transfer of staff under TUPE regulations, associated employment costs may impact overall pricing.; Original Vendor Pricing: Microsoft may update its published Azure rates, and any changes will apply from the effective date stated by Microsoft.; Indexation: Adjustments linked to inflation or other agreed indexation mechanisms may apply.; Exchange Rate Adjustments: Microsoft periodically updates its GBP pricing to reflect changes in currency exchange rates, and these adjustments will apply from the published effective date.; Scope Changes: Any Buyer‑initiated changes to the scope of services, including additional workloads or functionality, will affect pricing.; Increased Consumption: Where the Buyer increases consumption of Azure services beyond the agreed baseline, additional charges will apply based on the applicable rates.; Bespoke Service Levels: Enhanced SLAs or custom performance commitments requested by the Buyer may incur additional charges.; Extended Support Hours: Where service support hours are increased beyond standard coverage, incremental costs will apply.

  -

  Additional sources of cost reduction

  Pricing for Microsoft Azure services under G‑Cloud 15 Lot 1a may decrease under certain circumstances, including:; ; Reduced Scope: Where the Buyer reduces the scope of services, such as removing workloads or functionality, overall costs will decrease.; Lower Consumption: If the Buyer consumes fewer Azure resources than the agreed baseline, charges will reduce accordingly.; TUPE Adjustments: Where TUPE obligations initially applied but are later removed or reduced, associated employment costs will decrease.; Service Level Changes: Downgrading bespoke SLAs or reverting to standard service levels can reduce costs.; Support Hours Reduction: Limiting service support hours to standard coverage may lower incremental charges.; Exchange Rate Adjustments: If Microsoft updates GBP pricing to reflect favourable exchange rate movements, reductions will apply from the published effective date.; Indexation: Where indexation mechanisms result in downward adjustments, pricing may reflect these decreases.

  ---

• Total Cost: The Total Cost for a buyer's call off requirement in a Public Cloud Deployment
• Baseline Pricing: For full transparency, buyers can verify Microsoft Azure service pricing at the web link provided. Azure’s vendor‑published rates may change periodically, and any updates will be implemented immediately to ensure pricing remains accurate and compliant with G‑Cloud 15 requirements.
• Baseline Pricing - Web link: https://azure.microsoft.com/en-gb/pricing/
• Minimum Discounting: 0%
• Onboarding Activity: Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
• Additional sources of cost: Prices for Microsoft Azure services under G‑Cloud 15 Lot 1a may change over time due to several factors beyond standard vendor rate adjustments. These include:; ; TUPE Obligations: Where the Buyer’s requirements necessitate the transfer of staff under TUPE regulations, associated employment costs may impact overall pricing.; Original Vendor Pricing: Microsoft may update its published Azure rates, and any changes will apply from the effective date stated by Microsoft.; Indexation: Adjustments linked to inflation or other agreed indexation mechanisms may apply.; Exchange Rate Adjustments: Microsoft periodically updates its GBP pricing to reflect changes in currency exchange rates, and these adjustments will apply from the published effective date.; Scope Changes: Any Buyer‑initiated changes to the scope of services, including additional workloads or functionality, will affect pricing.; Increased Consumption: Where the Buyer increases consumption of Azure services beyond the agreed baseline, additional charges will apply based on the applicable rates.; Bespoke Service Levels: Enhanced SLAs or custom performance commitments requested by the Buyer may incur additional charges.; Extended Support Hours: Where service support hours are increased beyond standard coverage, incremental costs will apply.
• Additional sources of cost reduction: Pricing for Microsoft Azure services under G‑Cloud 15 Lot 1a may decrease under certain circumstances, including:; ; Reduced Scope: Where the Buyer reduces the scope of services, such as removing workloads or functionality, overall costs will decrease.; Lower Consumption: If the Buyer consumes fewer Azure resources than the agreed baseline, charges will reduce accordingly.; TUPE Adjustments: Where TUPE obligations initially applied but are later removed or reduced, associated employment costs will decrease.; Service Level Changes: Downgrading bespoke SLAs or reverting to standard service levels can reduce costs.; Support Hours Reduction: Limiting service support hours to standard coverage may lower incremental charges.; Exchange Rate Adjustments: If Microsoft updates GBP pricing to reflect favourable exchange rate movements, reductions will apply from the published effective date.; Indexation: Where indexation mechanisms result in downward adjustments, pricing may reflect these decreases.

Mandatory certifications

• Mandatory certifications:

  Are you are bidding to offer IaaS and/or PaaS as a reseller or are you in sole control of the infrastructure

  Reseller

  Cloud service suppliers you intend to resell with evidence

  Organisation 1

  Organisation name

  Microsoft

  Website address/upload for organisation

  Website address

  Website address

  https://marketplace.microsoft.com/en-us/marketplace/partner-dir/613f6f86-b6e9-4d8f-876f-e8303d6aa1b5/overview

  Organisation 2

  Organisation name

  Cloudflare

  Website address/upload for organisation

  Upload

  Upload

  Provided

  ISO 9001 certification

  Provided

  ISO 27001 certification

  Provided

  ISO 20000-1 certification

  Provided

  Are you reliant on the Cloud Service Provider for some accreditations

  Yes

Cyber Essentials

• Do you have a Cyber Essentials Plus certificate?: Yes
• Cyber Essentials Plus certificate Number: 8e943447-f2e7-425a-8276-9022eb130462

Non-mandatory Standards and certifications

• ISO 28000:2022 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Other security certifications: Yes
• Any other security certifications: NHS DSPT

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@agilisys.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.