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NOVO-K LIMITED

Procurement Review and Diagnostics

Novo-K focuses on improving procurement practices for Contracting Authorities, offering comprehensive assessments, benchmarking, and actionable insights to enhance efficiency.

Specialising across non-profits, public, and commercial sectors, their proven three-stage, six-week process provides a detailed report with dashboards, benchmarks, and recommendations to optimise fund allocation and increase transparency.

Features

  • Specialised support to enhanced procurement practices for Contracting Authorities.
  • Comprehensive assessments of current procurement practices.
  • Extensive benchmarking against peer-level organisations.
  • A three-stage process conducted over six-weeks.
  • Access to detailed internal research and external benchmarking.
  • Delivery of final report including review dashboard and benchmarking results.

Benefits

  • Improved efficiency and transparency in procurement processes.
  • Empowers Contracting Authorities to make informed decisions.
  • Optimises fund allocation, maximising resource use.
  • Bolsters stakeholder confidence through proven methodologies.
  • Provides actionable recommendations for practical improvements.
  • Tailored insights across various sectors to inform decision making.

Pricing

£225 to £1,550 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at anna.pauly@novo-k.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 9 9 5 1 6 4 0 2 5 7 5 1 5 2

Contact

NOVO-K LIMITED Anna Pauly
Telephone: 0330 139 7969
Email: anna.pauly@novo-k.com

Planning

Planning service
Yes
How the planning service works
Novo-K helps buyers plan for implementing their procurement enhancement service through a structured approach that spans six weeks and includes a comprehensive assessment, benchmarking against peers, and a three-stage process. The service culminates in a detailed report with actionable recommendations, providing a strategic tool for prioritising and planning improvements. This methodical process is designed to improve procurement efficiency, optimise resource allocation, and bolster stakeholder confidence, helping organisations to strategically implement recommended changes effectively.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Through the structured six-week approach, Novo-K can provide procurement training to assist Buyers in understanding their current Procurement practices, identifying gaps, and aligning with industry standards. This training includes detailed benchmarking against peers and a comprehensive assessment, equipping Buyers with the necessary insights and tools to implement best practices effectively.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
- Enhancement of Procurement practices
- Maintaining of Procurement dashboards

Our service provides a continued access to the expertise of the Novo-K team to ensure ongoing delivery of recommendations for changes to procurement practices, identified in the reviews undertaken, either through provision of additional procurement resources or consultative advice. Dashboards will be maintained through a continued oversight, if requested, from the Novo-K team to ensure effective insights can continue to be achieved, to inform the ongoing success of the Buyers organisation.

Service scope

Service constraints
Our Procurement Review and Diagnostics service is supported through the profound expertise in procurement from the Novo-K team.
However, we acknowledge that there are areas in any organisation and their procurement activities where specific advisories are required, such as legal, financial, or cyber security matters. In such instances Novo-K can connect you to a vast network of top-tier external advisors for comprehensive, compliant guidance. Our integrated approach ensures all procurement activities are meticulously managed and professionally overseen.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our Service Level Agreement (SLA) guarantees a response time of four working hours, from Monday to Friday, between 9 a.m. and 5 p.m.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Accessible through the Novo-K website
Web chat accessibility testing
N/A
Support levels
Our support via email, phone, and web chat is available with a 4-hour Service Level Agreement (SLA) from Monday to Friday, between 9 am and 5 pm.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Novo-K, we are driving change by putting sustainability at the heart of everything we do. We are carbon neutral and dedicated to the principles of sustainable and responsible procurement. Through our charity partners, we support important initiatives that help disadvantages communities and plant trees to fight climate change.

We are members of the Ecologi initiative. Ecologi facilitates the funding of climate offset projects and tree planting around the world. Committed to net- zero, we have planted over 6000 trees in our Ecologi forest and with 92t of carbon reduction.

Covid-19 recovery

Novo-K is committed to playing its part in the Covid-19 pandemic recovery, and is aware of the importance of Micro and small enterprises (SMEs) in delivering this. Novo-K's policy is to contribute positively to local communities and other businesses in assisting in the recovery process, as aligned to the government's Covid-19 recovery plans.

Novo-K is committed towards upholding sustainability at the core of our operations. Since 2016, we have pledged to support the United Nations Sustainable Development Goals (SDGs), focusing on actively contributing to the development of three SDGs by partnering with three different charities, the Microloan Foundation, The Washing Machine Project and Ecologi.

Ecologi facilitates the funding of climate offset projects and tree planting around the world. Committed to net- zero, we have planted over 6000 trees in our Ecologi forest and with 92t of carbon reduction.  

Microloan Foundation provides the tools and skills to enable the poorest women in Sub Saharan Africa. With every new client, we help one woman set up a business. 

The Washing Machine Project provides low-income communities with an accessible washing solutions. For every candidate we place, we donate one manual washing machine to support their cause. 

While the SDGs that we have primarily pledged are Gender Equality, Industry Innovation and Infrastructure and Climate Action, our work has consequently contributed towards the development of other SDGs including:
- Good Health and Well-Being;
- Quality Education;
- Clean Water and Sanitation;
- Affordable and clean energy;
- Decent work and economic growth;
- Life on Land; and
- Partnerships for the Goals

We have committed to continue with our support in all such SDGs and with this we are well placed in our continued support of the Covid-19 recovery.

Tackling economic inequality

In delivering our sustainability agenda, we have helped organisations on their journey to identify and implement their commitments. As part of this, we have also championed, the supplier diversity initiative encouraging our clients and wider procurement community to work with SMEs and diverse organisations. Following on from the insights we gained in 2022 and 2023, we are releasing our third EDI in procurement survey to understand what more can be done to support EDI in the procurement profession including closing the gender pay.

In addition to this, our commitment to working with SMEs and diverse organisations has provided further contributions towards the UN SDG for decent work and economic growth, a goal which is central within all organisational ventures we undertake.

Equal opportunity

Novo-K was established in 2015, as an SME, with a desire to redefine procurement delivery and challenge traditional consultancies. We are MSDUK certified Ethnic Minority owned women business. As a consequence, we are committed to equality of opportunity as an employer, with policies and practices aligned to government equal opportunity policies.

Novo-K ensure that these policies are core in everything we do, and the aim of the company is to ensure that no employee or applicant receives less favourable treatment, facilities, or wages in recruitment or employment on grounds of age, disability, gender or gender reassignment, marriage, or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation (as aligned to the protected characteristics under the Equality Act 2010).

As per our alignment and commitment to the UNSDGs, we are champions of Gender Equality SDG, and we work with a number of charities to make wider impact on this and other fronts, also encouraging other businesses we work with to do the same.

This is core to our business ethic and everything that we do.

Wellbeing

At Novo-K, we deeply value the wellbeing of our employees and recognise it as a fundamental component of both personal satisfaction and professional success.

Our comprehensive wellbeing programme is designed to support our team in every aspect of their lives. This includes access to mental health resources, flexible working arrangements that accommodate personal needs, and regular wellness activities aimed at promoting a healthy work-life balance.

We are committed to fostering a supportive and inclusive environment where every team member feels valued and empowered. We offer various initiatives to our employees, covering mental health, fitness, and optimisation of the work-life balance to enhance the physical and mental wellbeing of our employees. Additionally, our policies ensure that employees have the opportunity to voice their concerns and receive the support they need in a timely manner.

By investing in our employees' wellbeing, Novo-K aims to build a resilient and motivated workforce dedicated to excellence and innovation in all aspects of our business.

Pricing

Price
£225 to £1,550 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at anna.pauly@novo-k.com. Tell them what format you need. It will help if you say what assistive technology you use.