ADZUNA LIMITED

Adzuna Intelligence - Labour Market Data and Analytics

Adzuna provides labour market data and analytics powered by the most representative source of global online job postings and (anonymized) job seeker search and CV data.
This empowers you with actionable intelligence on historical or real-time labour market and job seeker trends.

Features

• Real-time and 8 years of historical job postings data
• Unique combination of job postings, job seeker and government data
• Granular company-level insights
• Macro to micro location analyses to parliamentary constituencies
• Unique breakdowns: Job Seeker Supply versus Employer Demand
• Delivered via analytics portal, custom aggregation, structured data or API
• Standardised data for comparative analyses
• Vector embeddings for integration in ML models
• Supply-demand picture of UK and 19 global markets
• Surface 25,000 skills and over 100 academic qualification and apprenticeships

Benefits

• Representative evidence base to drive local investment and regeneration projects
• Compensation benchmarking tools for policy, talent acquisition and workforce planning
• Align your research with data powering the ONS vacancy indices
• Develop curricula and training programmes to meet employer demand
• An early indicator of monetary policy in the UK
• Inform company and industry growth strategies
• Target new talent pools to meet ongoing vacancy requirements
• Share reports with one click data and visualisation downloads
• Insight Reports: your complex questions answered with boolean functionality
• Leverage our DS team for small or one-off projects

£5,000 to £100,000 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at scottsweden@adzuna.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

499953347032977

Contact

Scott Sweden
+44 (0)7779 038 069
scottsweden@adzuna.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: No
• System requirements:
  • Licensing for access to our analytics solutions
  • Licensing for accessing and maintaining use of structured data

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Default response times to inbound requests are responded to within 1 working day. ; ; Client responses to queries and fixes are logged within a ticket management system by a two tiered support structure. Firstly, by their account manager that will endeavour to respond within 1 working day. ; Second tier support is offered by the relevant Data Science or Product Team that target 1 working week turnaround based on working hours of 9-6pm Mon-Fri. For anything requiring further inquiry and longer timeframes, the customer will be kept fully informed with a plan of action and progress reports.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Onsite support
• Support levels: These will likely include, but not be limited to, maintenance of; appropriate levels of performance, service availability and support defined in; the G-Cloud 13 framework, as well as the requirement to meet due levels of; quality and technical standards. ; Adzuna will keep a record of incident reports and requested updates pertaining to raw data delivery and Adzuna Intelligence portal services.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We provide online or onsite training and email support when; accessing our raw data via AWS, an API or leveraging our Adzuna Intelligence; portal service.; ; We will also provide full service documentation for the Website and Adzuna; Intelligence API service. ; ; For custom aggregations, engagement calls will be ongoing to ensure we are employing the right strategies to execute on your brief.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: N/A
• End-of-contract process: Structured Data; Data is licenced on a minimum 12 month licence for use within the client's projects or services. After which, it must be relicensed for continued usage.; ; Analytics; Access to the portal or compensation tools is based on a minimum 12 month licence.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: 1) API with user access key; 2) login credentials to an Adzuna-hosted AWS S3 bucket for access to raw data files; 3)Our proprietary interface uses progressive front-end technologies including react.js to deliver powerful charts and visualisations on the labour market. The Product team can manage users and affect any features and data delivered by the service.
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: The service undergoes a self-asessment porcess utilising AxE and WAVE applications to achieve Level AA of the Web Content Accessibility Guidelines (WCAG 2.0) and meet recognised GDS Accessibility standards. This ensures the service keeps up with Accessibility best practices, is easy to use, intuitive, accessible to a broad spectrum of users and can be navigated using the most commonly used assistive technologies - including screen magnifiers, screen readers and speech recognition tools.
• API: Yes
• What users can and can't do using the API: Users are provided with an API key that enables them to programmatically replicate any query that can be made within the analytics portal. Comprehensive documentation is provided alongside technical support from the Account Management and Product team. ; There are no query limits in place for users but they must comply with our standard terms and conditions.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Dashboard: organisations can define the amount of users and certain aspects of data coverage.; ; In addition, white labelled solutions underpinned by our data are also available.; ; Bespoke aggregations: based on a scope of work or research questions, we can deliver a set of bespoke insights derived from the underlying raw job postings data from 20 countries.; ; Raw Data: clients have the freedom to subscribe to different data packages (that combine a set numbers of data fields) or even specify individual data fields required for their research across 20 countries. Lastly, users can prescribe access to historical new updates of data.

Scaling

• Independence of resources: We have dedicated DevOps resource who monitor the demand and load on our cloud software. Load balancing across multiple sites is used for primary demand-management, and as needed additional cloud servers can be activated to manage demand increases.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: In our service users do not typically have user-level data to export. At a super-user or administration level, data exports can be requested through the standard email support channels.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • Parquet
  • JSON
  • XML
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • JSON
  • Parquet
  • XML

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Guaranteed availability: Our historic site availability has been >99.9% over the last year. We would be able to agree an SLA levels for any new contract.
• Approach to resilience: Available on request.
• Outage reporting: Currently we use internal email alerts and a dashboard to monitor any outages. A bespoke reporting method could be incorporated as required.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: AWS buckets and Portal interface platform requires username and password set up by administrators (not shared between users)
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 7/12/2018
• What the ISO/IEC 27001 doesn’t cover: Our approach to incidents is defined in our Incident Response Policy and Incident Response Procedure. These set out a framework for detecting, responding to, recovering from and reporting of incidents. They detail how incident response phases are structured, provide guidelines on how to assess the critical and severity level of an incident and set the communication and escalation channels to be used. Incidents are graded by priority level (with specific SLAs set for each) and reports are created for P1 and P2 level incidents detailing summary, impact, root cause analysis, resolution, key timelines and any on-going action items.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: CISP Member

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Available on request

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Our system configuration and change management processes are defined in our Secure Development Framework and Change Management Policy. These, along with industry best practice resources from the NCSC, OWASP and CISP, outline the principles which we adhere to when making changes to service components. Changes are tracked using issue-tracking software (JIRA) and GIT repositories (Bitbucket). This enables scheduling of work as well as a permanent record of system/codebase changes. Information security risks are raised at monthly SWG meetings and vulnerabilities are detected by annual IT Health Checks, penetration tests and regular vulnerability scans.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: As per our Vulnerability Assessment Policy, information security risks are raised at monthly SWG meetings and vulnerabilities are detected by annual IT Health Checks, Penetration tests and regular vulnerability scans. We are also a member of the Cyber Security Information Sharing Partnership (CISP) which makes available resources on industry best practice and in-depth analysis of cyber threat information. Our approach to security patch management for all systems and application components is defined in our Patch Management Policy and Patch Management Procedure.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Our approach to protective monitoring is detailed in our Log Monitoring and Auditing Policy. Potential compromises are identified by monitoring server load through a permanent live dashboard and by analysing web logs through tools such as AWS Cloudtrail, Cloudwatch and Syslog. Our response approach and speed is decided on a case-by-case basis according to the severity of the compromise. An audit log of business audit events and activities of all user categories is retained for a period of 12 months. An audit log of technical events (e.g. syslog events, CloudWatch & CloudTrail) is also retained.
• Incident management type: Supplier-defined controls
• Incident management approach: Our approach to incidents is defined in our Incident Response Policy and Incident Response Procedure. These set out a framework for detecting, responding to, recovering from and reporting of incidents. They detail how incident response phases are structured, provide guidelines on how to assess the critical and severity level of an incident and set the communication and escalation channels to be used. Incidents are graded by priority level (with specific SLAs set for each) and reports are created for P1 and P2 level incidents detailing summary, impact, root cause analysis, resolution, key timelines and any on-going action items.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Fighting climate change; ; Our Founder and CEO is passionate about sustainability and in 2022, formed our Green Committee to help reduce the carbon footprint of the company and its employees towards net zero. We have started working with a 3rd party supplier to measure our current output, assess what can be done to reduce our footprint and initiate any changes.

  Covid-19 recovery

  Adzuna's products help millions of job seekers every month to find better, more fulfilling work and continue to do so during this important phase of recovery.; We have forged a strong partnership with the ONS in recent years, supplying them with our highly representative job postings data that currently powers their real-time vacancy indices.; These were were created in direct response to tracking the pandemic recovery due to the increased timeliness of the data, ensuring that central and local government stakeholders could make better informed, faster decisions.; During the pandemic, Adzuna assisted the DWP and former Secretary of State, Therese Coffey, in launching the Kickstart scheme across the country via series of virtual roundtables. We also worked directly with the Kickstart scheme to set up a feed of Kickstart vacancies so they could be listed on the Find a job service. This scheme has been a huge success, with over 157K starts, and has helped young people across the UK secure valuable work experience during otherwise very challenging times.

  Tackling economic inequality

  We’ve spent a decade developing smarter, more transparent job search and matching technology so jobseekers in the UK (and worldwide - we’re in 20 countries) can find better, more fulfilling jobs. Tackling economic inequality is therefore at the heart of what we do.; As an example, we’ve recently been awarded a contract with the DWP to supply raw job postings data. This is being used to support up to 1500 career coaches in job centres across the country with timely insight into the occupations that are available for job seekers in their local area.

  Equal opportunity

  We believe in looking after the world we live in and giving everyone a fair shot. We treat jobseekers as people not as products. We do the same for our team, seeing the diverse range of strengths they bring to our business. Regardless of background, race, gender, sexuality or ability, we welcome everyone to Adzuna and are working hard to improve the diversity of talent we're recruiting, nurturing and retaining. We’re a Disability Confident Committed employer and are proud to have a thriving community of employees from across the world. Our people are the most important asset we have. We have an active Diversity & Inclusion team, who's primary focus is to attract more diverse candidates and make sure all feel included once they join. Supported by the CEO, their remit includes: reviewing all recruitment materials to eliminate biased language; annual unconscious bias training; fulfilling Disability Confident scheme commitments; posting Adzuna vacancies to a diverse range of platforms; a bi-annual D&I employee survey; annual charity fundraising initiatives. All our Government services are Accessible to WGAC Level AA and undergo annual Accessibility audits by an independent auditor. A survey of 987 jobseekers conducted in August 2021, found 17% more disabled jobseekers use the Find a job platform compared to private sector websites. We have built and maintain the DWP's Disability Confident application, used to administer the scheme with over 20,000 registered employers. We have also implemented functionality for registered Employers to display the Disability Confident logo on vacancies they have listed on the Find a job service, highlighting to jobseekers their positive approach to inclusivity and enabling them to make the most of the talents disabled people bring. Jobseekers can also filter search results by Employers registered with the scheme, making it easier to quickly find opportunities with inclusive employers.

  Wellbeing

  We take the wellbeing of our employees seriously and have taken every step possible to protect the health and wellbeing of our people during COVID-19. Amongst other things, we offer healthcare through Babylon Health, access to free counselling and a programme of wellbeing activities and events. We have a flexible working policy, run regular wellbeing workshops, offer enhanced maternity and paternity leave because we welcome people with families. We have also partnered with a 3rd party provider of life coaching services that is available for all Adzuna employees to seek one-to-one help in topics ranging from managing "burnout", bereavement, to processing the extreme changes in working environments and economic impacts of the economy and post-pandemic recovery.

Pricing

• Price: £5,000 to £100,000 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Full access is provided to our analytics for 1 week.; Data samples are available upon request.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at scottsweden@adzuna.com. Tell them what format you need. It will help if you say what assistive technology you use.