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Cantarus

Umbraco Development

We provide world-class Umbraco development services through several of our dedicated delivery teams. We provide development engagements both through our Timeblock and Rate Card based models. We can either work as a standalone team or augmented, blending client and Cantarus development/technical teams together as preferred.

Features

  • Umbraco Platinum Partner
  • CMS Development
  • Umbraco Development
  • Umbraco Certified Developer
  • Umbraco MVP

Benefits

  • Access to Umbraco experts
  • Umbraco Certified Developers
  • Umbraco Platinum Partner

Pricing

£500 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@cantarus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 0 0 6 5 5 0 8 0 7 6 5 9 9 4

Contact

Cantarus Lee Adams
Telephone: 0161 971 3200
Email: enquiries@cantarus.com

Planning

Planning service
Yes
How the planning service works
Our delivery teams provide a dedicated pool of resources Umbraco development services. This team is made up of a number of experienced developers, who are all focused on providing exceptional levels of service. We apply the Agile Scrum methodology to the various project phases. This process allows us to operate a tight feedback loop with our clients, which continually refines the solution we’re building in a highly efficient environment.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We have a number of standard Umbraco training course for both content managers and developers. These course can also be customised to be specific to your own environment if required.
Training is tied to specific services
Yes
Services the training service works with
Umbraco

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Throughout development, Cantarus utilises industry-standard testing techniques to provide Quality Assurance (QA) across the entire project lifecycle. This includes a number of elements designed to reduce the number of bugs in code before deployment to staging environments, these include Unit Tests, Automated End-To-End Tests, 100% Code Review and detailed User Acceptance Testing (UAT).

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Our Client Success and Infrastructure Services Teams provide a dedicated pool of resources for managing your Umbraco hosting environment and web applications. This team is made up of a number of experienced support engineers, infrastructure specialists and developers, who are all focused on providing exceptional levels of support to our client base.

Our, optional, Timebank support is an extremely popular support model with our clients as it provides a clear, predictable and flexible support package covering user/operational support, and technical support as well as development and creative design professional services.

The Timebank model requires a client to purchase a set amount of time per month, with that time going into the Timebank and having a lifetime of three months. Clients can then draw down on that time (the oldest time is always consumed first) as required.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Business Critical - Within 1 business hour
High Priority - Within 4 business hours
Medium Priority - Within 2 business days
Low Priority - Within 5 business days
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our standard support is provided between the hours of 0900 and 1730 British time, Monday to Friday excluding public holidays. 24-Hour Severity 1 support is also available on some hosting packages. Standard timebank support is purchased on a per man-day basis and can be used across any of the Cantarus service offerings - any purchased time which is unused during the month can be rolled over for up to 3 months. Standard timebank charged at £995/day with a 1 day minimum.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

Umbraco can be hosted using the latest public cloud technologies, such as Umbraco Cloud, Microsoft Azure and AWS. Public clouds such as these combat climate change by deploying innovative solutions aimed at cutting down carbon footprints and promoting sustainability in various sectors.

Pricing

Price
£500 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@cantarus.com. Tell them what format you need. It will help if you say what assistive technology you use.