FIMATIX UK LTD

Semantic Extract

A proprietary Artificial Intelligence platform using Machine Learning, advanced semantics and NLP, to automatically extract target data from unstructured documents such as PDF, Word, Excel and Email. This flexible and intelligent technology platform can scale across an organisation providing businesses with improved operational efficiencies and a rapid ROI.

Features

• Intelligent Document Processing
• Natural Language Processing of unstructured data
• Computer Vision powered data extraction from documents
• Hierachy detection and document layout analysis
• Large language model integration for advanced concept location
• Chatbot for dialogue with documents using retrieval augmented generation(RAG)
• APIs for integration between systems of record
• Advanced user interface for data mapping to custom taxonomy
• Containerised for easy deployment to multiple clouds
• Workflow and exception management for document processing

Benefits

• Dramatically reduce cost of manual transposition of data from documents
• Extracts tables from pdf documents without manual intervention
• Easily integrated into existing business processes
• Pre-built data models to accelerate deployment of platform
• Able to configure custom data models to enable data extraction
• Provides full data lineage from source to target
• Operational dashboards enabling real time governance and controls
• Scalable solution able to process large documents
• Enables mapping of keywords to structured output without manual intervention
• Full web based user interface enabling easy deployment

£1,000 a unit a month

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at proposals@fimatix.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

500956995402999

Contact

Tim Howarth
07702574720
proposals@fimatix.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: We provide extensive machine learning and data engineering expertise in order to provide integration, data preparation, and testing to enable the adoption of our intelligent document processing platform. Utilising software such as ABBYY, PostgreSQL, Microsoft Visual Studio etc
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: We provide UK based support between the hours 0800-1800 Monday to Friday.
• System requirements:
  • Kubernetes cluster running on the cloud (AWS/Azure)
  • PostgreSQL database
  • Tensorflow and pytorch for machine learning
  • OCR provided by CVision, ABBYY OCR, and Tesseract
  • Windows Server

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Dependent on support hours 0800-1800 Mon-Fri, and severity of incident
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard support is part of the licence cost. This support is Mon-Fri 0800-1800 via a Jira ticketing system. We have 2 professional services support levels (at extra cost) that the client can choose as as part of their added services package. Professional service packages can include a technical account manager or cloud support engineer as required.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We provide extensive onsite and online training including administration, configuration, modelling and integration.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Our off boarding procedure is thorough. Client data is stored in a database but the client will already have received the output as it's a real time service. When the contract ends we delete any data stored unless the client has specified other requirements (eg keep it for 3 years), a contract based decision. The data is stored during the life of the contract and data points can be retrieved by the client while in licence.
• End-of-contract process: The software is licenced on a contract basis typically 2-3 years. Close to the end of contract we will arrange discussion with client as to their ongoing requirements such as renewal. If the contract is not being renewed we follow our off boarding procedure which includes steps such ceasing the network connection and any other information or documentation will be deleted and destroyed (depending on customer's legal requirements which is arranged at contract). The end of contract process is very simple and thorough and is mainly executed from our end, with little input from the client.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The application is reached via a virtual desk (login). We can also provide a JSON based web service API to access key features of the platform.
• Accessibility standards: None or don’t know
• Description of accessibility: They login to parallels (virtualisation software platform) and access the application (Semantic Extract) from their virtual desktop. We also offer access via API - users can PUT a document for processing and GET a document post processing. ; We provide a fully documented API specification via Swagger.
• Accessibility testing: None
• API: Yes
• What users can and can't do using the API: Only administrative users can set up the service through the API. Users with the correct permissions can make changes through the API.; Limitations are governed by user access controls.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The data model that provides the data extraction and mapping can be highly customised to meet the requirements. This includes a full graphical user interface to enable the layout and structure of the required data interface. We provide full training, configuration support and post deployment support/maintenance for the solution.

Scaling

• Independence of resources: Our service is provided via AWS or Azure cloud using kubernetes cluster. As users increase the cluster is scaled out to ensure users are not negatively impacted. We continuously monitor resource demand to ensure we meet the capacity needs.

Analytics

• Service usage metrics: Yes
• Metrics types: Number of documents processed, number of data points extracted, document processing time (seconds per document), extraction rate (%), document processing error rate.
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: They export the data via our API
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • JSON
  • XML
• Data import formats: Other
• Other data import formats:
  • PDF
  • Image
  • Excel

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: We have 99% uptime to date and so this is not an issue. The 99% uptime has been measured over a period of 6 years.
• Approach to resilience: All data is replicated and backed up within an AWS region. AWS Regions provide multiple physically separated and isolated Availability Zones, which are connected using low-latency, high-throughput, and highly redundant networking. With Availability Zones, we can design and operate applications and databases that automatically fail over between zones without interruption.
• Outage reporting: We provide upgrade, maintenance and outage messages via our dedicated service management portal where customers can also raise service requests.

Identity and authentication

• User authentication needed: Yes
• User authentication: 2-factor authentication
• Access restrictions in management interfaces and support channels: We restrict access in management interfaces using windows active directory permission and Auth0 permissions. Support channels are via Jira and access is controlled via permissions/2 factor authentication.
• Access restriction testing frequency: At least once a year
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: ??/??/????
• What the ISO/IEC 27001 doesn’t cover: All components of the data extraction solution are covered.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: ISO27001 - as part of our onboarding process all employees are made aware of the relevant security policies and processes we maintain including data leak policies, outage processes etc.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Our SDLC includes multiple levels of testing environments before any changes are made to production customer environments. These changes are also all audited and tracked via an internal GIT system.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We use an external security provider which includes vulnerability and penetration testing including daily security reports on all end points of our services.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Potential compromises are communicated to us from our third part data security provider. We respond immediately by triaging the threat, escalating as appropriate and notifying effected parties.
• Incident management type: Supplier-defined controls
• Incident management approach: We have predefined policies and processes for incident management. Users report incidents via our support ticketing system (Jira). Incident reports are produced within 72 hours or reported incident and sent to customer.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity

  Fighting climate change

  Our product has several features that can contribute to fighting climate change:; ; 1. Reducing Paper Usage: By automatically extracting data from unstructured documents like PDFs, Word files, and emails, our AI platform helps reduce the need for printing and storing physical documents. This reduction in paper usage can lead to decreased deforestation and lower carbon emissions associated with paper production and transportation.; ; 2. Energy Efficiency: By improving operational efficiencies through automation and streamlining document processing, our AI platform can help businesses reduce their energy consumption. This could result in lower greenhouse gas emissions associated with energy production and usage.; ; 3. Optimising Resource Allocation: By providing businesses with quick and accurate access to data from unstructured documents, ; our platform enables better decision-making. This can help organisations optimise their resource allocation, leading to more efficient use of materials, energy, and other resources, ultimately reducing waste and environmental impact.; ; 4. Enabling Remote Work: With the ability to extract and analyze data from various document formats, your AI platform supports remote work by digitizing processes that traditionally require physical presence. Remote work reduces the need for commuting, resulting in lower carbon emissions from transportation.; ; 5. Promoting Sustainability Reporting: By facilitating the extraction and analysis of data related to sustainability initiatives and performance from documents, our platform can help businesses enhance their sustainability reporting efforts. This transparency and accountability can drive companies to adopt more environmentally friendly practices and reduce their carbon footprint over time.; ; Overall, our product's capabilities in data extraction, automation, and scalability can contribute to broader sustainability efforts by reducing resource consumption, improving efficiency, and promoting environmentally conscious practices within organisations.

  Tackling economic inequality

  Fimatix is committed to addressing economic inequality through a comprehensive approach that encompasses our staff, interns, and work experience programs. Our initiatives focus on providing access to technology, training, mentoring, and practical work opportunities to individuals from diverse backgrounds. Here's how we tackle economic inequality:; ; 1. **Technology Access**: We provide all staff with laptops and mobile devices, alleviating technology poverty and ensuring that everyone has the necessary tools to succeed.; ; 2. **Training and Development**: Our training programs, including internal and external options, offer a wide range of courses to address skills gaps and promote professional development. The Fimatix Training Portal offers over 180,000 courses from 260 providers, covering topics like GDPR, Cyber Security, and industry-specific skills like Azure Administration or Penetration Testing.; ; 3. **Mentoring**: Every employee is assigned a mentor or support buddy who provides guidance on career progression, company culture, and skill development, fostering personal and professional growth.; ; 4. **Work Experience Program**: Our work experience program focuses on building essential skills for transitioning from school to work, such as collaboration, time management, and communication. We prioritize diversity and inclusion by targeting women and BAME individuals to ensure equal opportunities.; ; 5. **Internships**: Fimatix offers paid internships designed to provide students with practical experience related to their degree. Interns have the flexibility to work around their university schedules and are given tasks tailored to their interests to develop their skills and gain valuable insights into the business world.; ; By providing access to technology, training, mentoring, and practical work experience, Fimatix aims to empower individuals from all backgrounds to thrive in the workplace and contribute to reducing economic inequality. Our commitment to diversity and inclusion ensures that everyone has an equal opportunity to succeed and fulfill their potential.

  Equal opportunity

  At Fimatix, we are deeply committed to promoting equal opportunities and fostering a diverse and inclusive workplace culture. Our proactive approach to addressing systemic bias and promoting Diversity, Equity, and Inclusion (DEI) is guided by our Head of HR, who ensures that our DEI strategy is regularly updated, approved by our Board, and integrated into every aspect of our organisation.; ; Our DEI strategy is grounded in fair recruitment and onboarding practices and is sustained through ongoing awareness-building and training initiatives. We firmly believe in the value of diversity and strive to create an environment where all individuals feel respected, valued, and empowered to succeed. Key DEI areas:; 1. Embracing Diversity: We celebrate the unique backgrounds, perspectives, and experiences of all individuals, recognizing that a diverse workforce fosters greater innovation, creativity, and overall success.; ; 2. Inclusive Leadership: Fimatix managers lead by example, promoting inclusive behaviors such as active listening, respect for diverse perspectives, and creating a psychologically safe environment where everyone feels valued and heard.; ; 3. Addressing Unconscious Bias: Our managers are trained to recognize and address unconscious biases in the workplace, and we support mentorship and sponsorship programs to foster a culture of inclusion.; ; 4. Tackling Systemic Bias: We are committed to raising awareness of systemic bias through mandatory training, workshops with leading DEI experts, and embedding DEI principles in our culture. Additionally, we maintain inclusive policies and practices, such as fair recruitment processes, flexible work arrangements, and family-friendly policies.; ; We ensure transparency and accountability by measuring and reporting on our progress towards DEI goals. We publish data on employees, partners, associates, and job applicants, allowing us to track our diversity metrics and identify areas for improvement.; ; Through these comprehensive initiatives, Fimatix is committed to creating a workplace where everyone has equal opportunities to thrive, contribute, and succeed.

Pricing

• Price: £1,000 a unit a month
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at proposals@fimatix.com. Tell them what format you need. It will help if you say what assistive technology you use.