Skip to main content

Help us improve the Digital Marketplace - send your feedback

PACT SOLUTIONS LTD

Higher Education Transformation Consultancy and Delivery Support

We provide higher education transformation consultancy and delivery support for work that does not fit a single specialist service. We supply experienced consultants to shape, analyse and deliver change, including discovery, process improvement, stakeholder engagement, assurance, delivery support and operational readiness. We work flexibly alongside your teams and suppliers.

Features

  • Flexible consultancy support across higher education transformation initiatives.
  • Discovery, analysis and problem definition for complex challenges.
  • Workshop facilitation and stakeholder alignment support.
  • Process mapping, service improvement and operational readiness support.
  • Delivery support, assurance and checkpoint reviews.
  • Governance support, reporting and decision-paper development.
  • Requirements definition and scope clarification support.
  • Supplier coordination support across multi-party environments.
  • Documentation and artefact production to support delivery.
  • Knowledge transfer and capability uplift for sustainability.

Benefits

  • Rapid access to experienced capability to maintain momentum.
  • Clearer problem definition and scope, reducing wasted effort.
  • Improved alignment through facilitated stakeholder engagement.
  • Reduced risk through assurance, controls and delivery support.
  • Faster progress through targeted interventions and focused outputs.
  • Improved readiness through better processes, documentation and handover.
  • Better governance through clearer reporting and decision support.
  • Reduced dependency on scarce internal capacity during peak demand.
  • Stronger supplier coordination, reducing delays and miscommunication.
  • Sustainable improvements through knowledge transfer and reusable artefacts.

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at finance@pact-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

5 0 2 5 0 9 6 7 3 3 7 3 7 4 9

Contact

PACT SOLUTIONS LTD Aaron Tyler
Telephone: 0117 4505 410
Email: finance@pact-solutions.co.uk

About your service

Service categories

Cloud Support Services

Cloud Migration Planning

  • Capability analysis
  • Enterprise architecture
  • Cloud gap assessment
  • Architecture options analysis
  • Delivery Road-mapping
  • Other

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes
Support response times
Yes, We respond to emails within 1 working day.
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Support levels
We provide a dedicated account manager and respond to emails within one working day.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £850.00
Associate business architect £1,200.00
Business architect £1,750.00
Lead business architect £2,100.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,200.00
Senior data architect £1,750.00
Chief data architect £2,100.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £900.00
Senior enterprise architect £1,200.00
Lead enterprise architect £1,750.00
Principal enterprise architect £2,100.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £900.00
Network architect £1,200.00
Lead network architect £1,750.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,200.00
Lead security architect £1,750.00
Principal security architect £2,100.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £900.00
Solution architect £1,200.00
Senior solution architect £1,750.00
Lead solution architect £1,750.00
Principal solution architect £2,100.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £900.00
Technical architect £1,200.00
Senior technical architect £1,750.00
Lead technical architect £1,750.00
Principal technical architect £2,100.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £2,100.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £2,100.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £2,100.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £725.00
Analytics engineer £900.00
Senior analytics engineer £1,200.00
Lead analytics engineer £1,750.00
Head of analytics engineering £2,100.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £900.00
Data analyst £1,200.00
Senior data analyst £1,750.00
Principal data analyst £2,100.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £900.00
Senior data engineer £1,200.00
Lead data engineer £1,750.00
Head of data engineering £2,100.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £1,750.00
Head of data ethics £2,100.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,200.00
Lead data governance manager £1,750.00
Head of data governance £2,100.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £725.00
Associate data scientist £900.00
Data scientist £1,200.00
Principal data scientist £1,750.00
Lead data scientist £1,750.00
Head of data science £2,100.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,200.00
Lead machine learning engineer £1,750.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £850.00
Performance analyst £900.00
Senior performance analyst £1,200.00
Lead performance analyst £1,750.00
Head of performance analysis £2,100.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £900.00
Application operations engineer £1,200.00
Senior application operations engineer £1,750.00
Lead application operations engineer £1,750.00
Principal application operations engineer £2,100.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,200.00
Senior business relationship manager £1,750.00
Lead business relationship manager £2,100.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £900.00
Change and release analyst £1,200.00
Change and release manager £1,750.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £900.00
Senior operations analyst £1,200.00
Operational control manager £1,750.00
Head of command and control £2,100.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £850.00
End user computing engineer £900.00
Senior end user computing engineer £1,200.00
Lead end user computing engineer £1,750.00
Principal end user computing engineer £2,100.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £900.00
IT service manager £1,200.00
Senior IT service manager £1,750.00
Head of IT service management £2,100.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £1,750.00
Major incident manager £2,100.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £850.00
Infrastructure engineer £900.00
Senior infrastructure engineer £1,200.00
Lead infrastructure engineer £1,750.00
Principal infrastructure engineer £2,100.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £850.00
Infrastructure operations engineer £900.00
Senior infrastructure operations engineer £1,200.00
Lead infrastructure operations engineer £1,750.00
Principal infrastructure operations engineer £2,100.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £900.00
Problem manager £1,200.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £850.00
Senior service desk analyst £900.00
Service desk manager £1,200.00
Head of service desk £1,750.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £900.00
Service readiness analyst £1,200.00
Service transition manager £1,750.00
Lead service transition manager £2,100.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £850.00
Junior business analyst £900.00
Business analyst £1,200.00
Senior business analyst £1,750.00
Lead business analyst £1,750.00
Head of business analysis £2,100.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £900.00
Delivery manager £1,200.00
Senior delivery manager £1,750.00
Head of (Agile) delivery management £2,100.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £900.00
Digital portfolio manager £1,200.00
Senior digital portfolio manager £1,750.00
Head of portfolio £2,100.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £850.00
Product manager £900.00
Senior product manager £1,200.00
Lead product manager £1,750.00
Head of product £2,100.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,750.00
Service owner
Role level UK Rate Offshore Rate
Service owner £2,100.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £725.00
QAT analyst £850.00
Senior QAT analyst £900.00
Lead QAT analyst £1,200.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £725.00
Test engineer £850.00
Senior test engineer £900.00
Lead test engineer £1,200.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,750.00
Head of test £2,100.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £850.00
Junior DevOps engineer £850.00
DevOps engineer £900.00
Senior DevOps engineer £900.00
Senior DevOps engineer - management £1,200.00
Lead DevOps engineer £1,200.00
Lead DevOps engineer - management £1,750.00
Principal DevOps engineer £1,750.00
Principal DevOps engineer - management £2,100.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £850.00
Junior frontend developer £850.00
Frontend developer £900.00
Senior frontend developer £1,200.00
Lead frontend developer £1,750.00
Head of frontend development £2,100.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £850.00
Junior developer £850.00
Developer £900.00
Senior developer £900.00
Senior developer - management £1,200.00
Lead developer £1,200.00
Lead developer - management £1,750.00
Principal developer £1,750.00
Principal developer - management £2,100.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £900.00
Accessibility specialist £1,200.00
Senior accessibility specialist £1,750.00
Head of accessibility £2,100.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £850.00
Junior content designer £850.00
Content designer £900.00
Senior content designer £1,200.00
Lead content designer £1,750.00
Head of content design £2,100.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,750.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £850.00
Junior graphic designer £850.00
Graphic designer £900.00
Senior graphic designer £1,200.00
Lead graphic designer £1,750.00
Head of graphic design £2,100.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £850.00
Junior interaction designer £850.00
Interaction designer £900.00
Senior interaction designer £1,200.00
Lead interaction designer £1,750.00
Head of interaction design £2,100.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £850.00
Junior service designer £850.00
Service designer £900.00
Senior service designer £1,200.00
Lead service designer £1,750.00
Head of service design £2,100.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £1,200.00
Lead technical writer £1,750.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £850.00
Junior user researcher £850.00
User researcher £900.00
Senior user researcher £1,200.00
Lead user researcher £1,750.00
Head of user research £2,100.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
397e038f-603c-4392-bb18-1de3a318e0d0
Cyber essentials plus
No
Cyber Essentials Alternative
You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Volunteering opportunities for staff
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at finance@pact-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.