SYNANETICS LTD
Cloud Architecture Design and Strategy
Synanetics Cloud Architecture Design and Strategy Services help public sectors organisations transform their technical estate through the adoption of cloud platforms. We assess on-premise operations and the feasibility of and cost effectiveness of cloud resources. We perform service design and develop scalable software designs based on cloud micro-service architectures
Features
- Alignment of business and technical strategy for cloud service usage
- Migration planning
- Cloud security and networking design
- Application of cloud microservice architectures in application design
- Service management and target operation model design
- Cross-platform and inter-organisational integration planning
- Business case development and procurement support
- Operations planning including DevOps and Release Management
- Support for information governance and legal compliance assurance
- Project management
Benefits
- Ensures alignment of business and technical strategies
- Clarifies cost benefit and minimises cost of utilising cloud services
- Reduces dependency on single cloud platforms
- Ensures cost effective operational model consistent with business requirements
- Ensures scalability of cloud applications
- Reduces risks associated with cloud migration
- Improves transparency of operation costs
- Ensures interoperability of cloud applications
- Engage all stakeholders and clarifies governance and legal responsibilities
- Compressed cycles from idea to delivery encourages innovation
Pricing
£550 to £1,400 a unit a day
Service documents
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Framework
G-Cloud 14
Service ID
5 0 2 8 2 1 5 1 6 7 6 7 8 7 3
Contact
SYNANETICS LTD
Robert Hickingbotham
Telephone: 07947502896
Email: accounts@synanetics.com
Planning
- Planning service
- Yes
- How the planning service works
- Synanetics has long standing and widespread experience applying technology to support social care and clinical processes and our strategies are based on practical experience of seasoned analysis, innovators and technologists. We operate cloud service across the public sector and have deep understanding of the factors involved in cost effectiveness, compliance, performance and scalability. We equip ourselves through deploying analysts who are experienced with the sector of engagement to understand business needs and their success factors. We engage with stakeholders and communicate governance considerations with cloud adoption. Synanetics has a valued reputation in designing technical solutions to business problems that are innovative and pragmatic. We work iteratively and use agile methodologies and tools which we are pro-active in helping our client's adopt.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We offer formal training as well as skills transfer services
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Synanetics offers a number of services to facilitate cloud migration, both from on premises to cloud and from one cloud service to another . These include: operational impact assessment, security, identity and access management assessments, data acquisition, conversion and transportation, development of custom migration tooling, test planning execution, application of continuous development frameworks, user training.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Synanetics implements automated test processes to assure the quality of cloud solutions. We work with our clients to understand the scope of deployed functionality and help them define test coverage in way that testing provides measurable metrics of quality. We deploy test automation tools such as Jenkins, Postman and Rapise and develop custom tooling where required. Our agile methodologies align well with continuous integration testing and we develop visualisations of test results help our clients engage with the quality assurance processes. We automate performance testing by deploying appropriate load/user activity generators. Our results analysis tooling help us pinpoint performance bottlenecks and constraints on peak and log term performance. We have deep expertise in cloud technologies such as Kubernetes and molecular.js which facilitate the development of auto scaling applications and we help our clients optimise their use of cloud resources for performance.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Synanetics can supplement an existing on-premise team, provide support services as part of a project or operate an outsources managed service. We provide a state-of-the-art service desk, provide 24x7x365 response and implement automated monitoring and alerting solutions. Our processes are ITIL compliant and operate against defined service/performance levels with full implementation of KPIs and performance monitoring.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times depend on the priority of the request: Emergency: 1 hr anytime High: 1hr 9am-6pm weekdays Normal: 1 working day Low: 1 working day. Support is offered as a 24x7x365 service
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- We offer a fully managed service desk and ITIL service management package. All customers are assigned a technical account manager who is accountable for the delivery of the service. We offer a single standard level of support. This provides access to 24x7 using a variety of contact mechanisms. The priority of support issues is determined by our customers and we measure our response and resolution times of requests and incidents. Performance indicators are reported back to our customers through monthly service review meetings. Our standard service package can be tailored to individual requirements.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Google Cloud Platform
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
Fighting climate change
Synanetics is committed to achieving Net Zero emissions by end of financial year 2040. Synanetics is a knowledge business; it has no manufacturing, distribution or retail operations. All staff are home-based and we have no vehicle fleet. We have no staff catering services and no International operations. Our sole office location is in Leeds city-centre, 5 minutes’ walk from the mainline station. All staff are encouraged to use the train when attending the office. All employees are given home based contracts and in person meetings are held on an exceptional basis, minimizing travel. Our landlord employs Ashdown Phillips & Partners as facilities management provider and that business ensures that environmental issues are at the heart of their operation. Ashdown Phillips are Planet Mark Accredited, Living Wage Accredited and are members of the Better Buildings Partnership. Their teams have won numerous sustainability awards which include: Green Apple, SCEPTRE and CSR Awards. Wherever possible, our staff deliver their work remotely; less than 1% of all of our chargeable engagements require in person meetings. Typically, our projects utilise public cloud infrastructure, with Google Cloud Platform (GCP) being our preferred provider; alternatively Microsoft Azure is chosen. Both of these global corporations have published commitments to be carbon neutral or carbon negative by 2030 (Google: https://sustainability.google/operating-sustainably/net-zero-carbon Microsoft: https://www.microsoft.com/en-us/corporate responsibility/sustainability/report) and so, by taking the active decision to supply our services using these infrastructure offerings, Synanetics is able to ensure that the most power intensive and therefore carbon intensive elements of our business operations are addressed and reduced. Ultimately, Synanetics already has a very small carbon footprint, but our focus on measures which minimise levels of carbon production mean that we will be Net Zero by 2040 at the latest, but an earlier date of Net Zero by 2030 is achievable as a stretch target.Tackling economic inequality
Synanetics is a Small and Medium Sized Business (SME) and we recognize that our ability to make significant contributions to the themes around Tackling Economic Inequality are necessarily constrained by our size. As a knowledge business designing and supporting solutions used across NHS customers, all job roles demand high-levels of education, knowledge and experience of programming and high levels of demonstrable problem solving abilities so that the engineering principles which deliver the company’s ongoing success are maintained as we expand. The majority of our solutions are delivered as hosted and managed services, using either Google Cloud Platform (GCP) or Microsoft Azure and therefore we do benefit from the industry leading commitments and behaviours which these global corporations enshrine in their corporate ethos. However, we clearly understand that we need to be pro-active and can confirm that our business is committed to the concept of behaving as a good corporate citizen; therefore we embrace issues pertaining to social value. Synanetics continued growth and expansion by definition supports new businesses, creates new jobs and develops new skills. Our ongoing appraisal process, together with a culture of continuous professional development, means that our clear ambition is for employees to expand their knowledge and experience, which in-turn drives our ability to meet and exceed customer expectations. With regards to the Real Living Wage (as specified by Living Wage foundation) Synanetics can confirm that all of our roles pay significantly more than these rates. Because of the size and scale of Synanetics operations, it is fundamentally important that ongoing focus on the viability of our projects is maintained throughout the life of the contract. All projects are reviewed on a monthly basis and so, should the resources planned and allocated to a project fall out of expectations, it will be reported, managed and rectified.
Pricing
- Price
- £550 to £1,400 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at accounts@synanetics.com.
Tell them what format you need. It will help if you say what assistive technology you use.