GET SWARMS LIMITED
ITIL Service Management services
Get Swarms offers consultancy for ITIL Service Management services, ensuring optimal performance and efficiency. Our experts analyze current IT infrastructure, design service strategies, implement best practices, and provide ongoing support. We focus on technical components such as incident, problem, and change management to enhance service delivery and customer satisfaction.
Features
- Asset management for efficient tracking and utilization of resources.
- Our service desk support ensures prompt resolution of user inquiries.
- Change management minimizes risks during infrastructure modifications.
- Continual improvement fosters ongoing enhancements to IT services.
- Service level management ensures compliance with agreements.
- Incident and problem management for swift issue resolution.
- Process alignment with business objectives ensures operational efficiency.
- Effective collaboration ensures seamless service delivery and client satisfaction.
- Knowledge management facilitates the sharing and utilization of IT expertise.
- Streamlines processes and enhances communication for efficient IT service delivery.
Benefits
- Reliable support resolves issues promptly, minimizing downtime and maximizing uptime.
- Efficient implementation streamlines operations, enhancing productivity and customer satisfaction.
- Enhanced security measures safeguard against cyber threats, protecting sensitive data.
- Streamlined processes drive efficiency, reducing overhead costs and improving productivity.
- tailored designs optimize IT processes to align with business objectives.
- Rigorous auditing ensures compliance, security, and operational excellence.
- Identification of opportunities and risks across the Service Value System
- Low-cost solutions without compromising quality or effectiveness.
- Our Certified staff ensures expertise and professionalism in service delivery.
- Evaluation of service performance outcomes for continual improvement feedback loop
Architecture roles
Business architect
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Data architect
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Enterprise architect
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £650.00 |
£1,000.00 |
Network architect
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Security architect
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Solution architect
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Technical architect
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Chief digital and data roles
Chief data officer
| £1,000.00 |
£650.00 |
Chief information security officer
| £1,000.00 |
£650.00 |
Chief technology officer
| £1,000.00 |
£650.00 |
Cyber security roles
Cyber security audit and assurance
| £1,000.00 |
£500.00 |
| £1,200.00 |
£600.00 |
Cyber security governance and risk management
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
Cyber security monitoring
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Cyber security incident response
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Cyber security vulnerability management
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Cyber security digital forensics
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£500.00 |
Cyber security testing
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Cyber security secure design
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£500.00 |
Data roles
Analytics engineer
| £400.00 |
£200.00 |
| £500.00 |
£250.00 |
| £600.00 |
£300.00 |
| £700.00 |
£400.00 |
| £800.00 |
£500.00 |
Data analyst
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Data engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Data ethicist
| £400.00 |
£200.00 |
| £600.00 |
£300.00 |
Data governance manager
| £500.00 |
£2,500.00 |
| £600.00 |
£300.00 |
| £800.00 |
£400.00 |
Data scientist
| £400.00 |
£200.00 |
| £600.00 |
£300.00 |
| £800.00 |
£400.00 |
| £1,000.00 |
£600.00 |
| £1,200.00 |
£800.00 |
| £1,500.00 |
£1,000.00 |
Machine learning engineer
| £850.00 |
£450.00 |
| £1,000.00 |
£550.00 |
Performance analyst
| £350.00 |
£200.00 |
| £400.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
IT operations roles
Application operations engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Business relationship manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Change and release manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Command and control centre manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
End user computing engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
IT service manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Incident manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
Infrastructure engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Infrastructure operations engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Problem manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
Service desk manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Service transition manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Product and delivery roles
Business analyst
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Delivery manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Digital portfolio manager
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Product manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £800.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Programme delivery manager
| £1,000.00 |
£650.00 |
Service owner
| £1,000.00 |
£650.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Test engineer
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Test manager
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Software development roles
Development operations (DevOps) engineer
| £300.00 |
£200.00 |
| £450.00 |
£300.00 |
| £500.00 |
£350.00 |
| £600.00 |
£400.00 |
| £700.00 |
£550.00 |
| £850.00 |
£650.00 |
| £1,000.00 |
£850.00 |
| £1,200.00 |
£1,000.00 |
| £1,500.00 |
£1,200.00 |
Frontend developer
| £400.00 |
£200.00 |
| £450.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
Software developer
| £300.00 |
£200.00 |
| £400.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
| £1,200.00 |
£850.00 |
| £1,200.00 |
£1,000.00 |
User-centred design roles
Accessibility specialist
| £400.00 |
£200.00 |
| £450.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
Content designer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£550.00 |
| £850.00 |
£650.00 |
| £1,000.00 |
£850.00 |
Content strategist
| £850.00 |
£650.00 |
Graphic designer
| £300.00 |
£200.00 |
| £400.00 |
£300.00 |
| £500.00 |
£400.00 |
| £600.00 |
£550.00 |
| £700.00 |
£600.00 |
| £800.00 |
£700.00 |
Interaction designer
| £200.00 |
£200.00 |
| £400.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£550.00 |
| £850.00 |
£650.00 |
Service designer
| £300.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £800.00 |
£600.00 |
| £1,000.00 |
£800.00 |
| £1,200.00 |
£1,000.00 |
Technical writer
| £700.00 |
£400.00 |
| £850.00 |
£500.00 |
User researcher
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£550.00 |
| £850.00 |
£650.00 |
| £1,000.00 |
£850.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
IAF / QRO
-
ISO/IEC 27001 accreditation date
-
Friday 3 October 2025
-
What the ISO/IEC 27001 doesn’t cover
-
None
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
IAF / Quality Control Certifications
-
ISO 9001 accreditation date
-
Thursday 23 January 2025
-
What the ISO 9001 doesn’t cover
-
None
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
54d6e728-e89c-42af-bb49-8b90f125992e
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
13eac52b-45a5-4212-86ee-ca3e04e265b1
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
Service documents
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