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NETWORK INTEGRATION TECHNOLOGIES LTD

Vulnerability Scanning Service

ITogethers automated penetration platform is built on one of the world leaders for Vulnerability Scanning. Our service is designed to minimise the risk of infection through regular scanning, producing reports to alerting the customer to any vulnerabilities detected.

Features

  • Regular Vulnerability Scans
  • #1 tool in terms of accuracy and coverage
  • Automated Scanning
  • Automated Reporting
  • Designed to be Non-Intrusive and Non-Disruptive
  • Prioritised, risk based comprehensive reporting

Benefits

  • Improved internal infrastructure security
  • Improved security posture
  • Reduces overall risk to a vulnerability breach
  • Prioritises vulnerability remediation
  • No hardware or software maintenance requirements

Pricing

£50 to £1,000 a licence a month

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim@itogether.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 0 2 9 5 6 1 4 4 4 9 4 3 3 7

Contact

NETWORK INTEGRATION TECHNOLOGIES LTD Tim Ripper
Telephone: 01133410123
Email: tim@itogether.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Cloud Management
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
No
System requirements
See Pricing Document for full licensing conditions

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Priority Level - Maximum Response Time Target
P1 – Major Impact - 1 Hour
P2 – Moderate Impact - 4 Hours
P3 – Low Impact - 6 Hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Remote Support:
8x5 - £500 per month <50 users, £750 per month <100 users, £1000 per month <250 users, £1500 per month >250 users.

24x7 - £750 per month <50 users, £1000 per month <100 users, £1250 per month <250 users, £2000 per month >250 users.

Both a dedicated Account Manager and access to the support team are included in the above costs.

Support includes:
- Rule based changes
- Configuration changes
- User creation and deletion
- Software updates and management *critical patching and minor OS configuration changes / updates.
- Guaranteed SLAs
- Quarterly Service Review

All prices are ex VAT
Support available to third parties
No

Onboarding and offboarding

Getting started
We can provide onsite or remote installation and education.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Nothing is kept in this service. Any data held by Check Point is destroyed once the contract ends.
End-of-contract process
At the end of the contract the licensing will cease, and the client will have no access to the license. The client will need to have found an alternative license to cover them moving forward from this point. There are no additional costs incurred upon termination of the contract.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
No
Designed for use on mobile devices
No
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
No

Scaling

Independence of resources
Cloud service hosted by Check Point

Analytics

Service usage metrics
Yes
Metrics types
# of Tickets opened
Reason for ticket opening
Ticket SLA times
SLA's met
SLA's exceeded
Reason behind
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Nessus

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Not required
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Call Management
Less than 5% of total calls are abandoned
100% of calls logged in the request tracking system
Calls answered in a polite and helpful manner
Clients updated on progress of call

Incident Management
(P1 & P2) Agreed service level response time targets are met
Incidents managed in accordance with your managed service contract
Agreed escalation procedures are followed

Service Requests
(P3) Agreed service level response time targets are met
Or, timeframe agreed with the customer
Service Requests managed in accordance with your managed service contract
Agreed escalation procedures are followed
Approach to resilience
Information Available on request
Outage reporting
Email and text alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Only certain individuals are able to access support services when required.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We are Cyber Essentials Certified and closely follow and ISO standards
Information security policies and processes
ITogether have our own Information Security Policy which can be provided upon request. This includes the reporting structure for any incidents.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
ITogether have a change management process document which we follow strictly to ensure that everyone is happy with the change before it is completed. The document allows us to track the changes through the lifetime of that specific change, and ensure that people are satisfied with any potential security impact.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
ITogether use a Vulnerability Management system to scan (daily) our systems to ensure that any vulnerabilities are dealt with on a daily basis. The system we use holds the most comprehensive list of vulnerabilities across the globe.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
ITogether use a Vulnerability management system which informs us of any identified vulnerabilities across our systems each day. We react to this on a daily basis and if any vulnerabilities are identified they are resolved as quickly as possible.
Incident management type
Supplier-defined controls
Incident management approach
If we discover and vulnerability it is resolved as quickly as possible. If an incident is reported to us, we would treat this as a P1, and aim to have the issue resolved within 4 hours. Users are able to report incidents to ITogether through the normal support process. A report is then generated as part of the service (if taken) detailing the incident and fix.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At ITogether, we're committed to reducing our environmental impact and supporting our clients in their sustainability goals. Our G-Cloud services leverage energy-efficient cloud infrastructures to minimise carbon footprints. By optimising server utilisation and promoting remote work capabilities, we significantly reduce the need for physical hardware and office space, leading to lower energy consumption. Our cloud solutions also enable clients to monitor and manage their energy usage more effectively, helping them make informed decisions that contribute to a greener planet. Embracing cloud computing is a step forward in the fight against climate change, aligning with our mission for a sustainable future.

Covid-19 recovery

Our G-Cloud services play a crucial role in the recovery from the COVID-19 pandemic by enabling seamless remote work and maintaining business continuity. We provide secure, scalable cloud solutions that support remote collaboration, ensuring organisations can operate efficiently regardless of location. This adaptability is vital for businesses navigating the challenges posed by COVID-19, allowing them to sustain operations, safeguard jobs, and continue serving their communities. By facilitating a digital-first approach, we help organisations emerge stronger, more flexible, and ready for the future.

Tackling economic inequality

ITogether’s G-Cloud services contribute to tackling economic inequality by providing access to cutting-edge technology for all sectors, regardless of their size or financial capabilities. Our cloud solutions democratise technology, offering small to medium-sized enterprises (SMEs) the tools to compete on a level playing field with larger corporations. This access stimulates innovation, drives business growth, and supports job creation, directly addressing economic disparities. By offering scalable and affordable IT solutions, we empower organisations to focus on growth and development, fostering a more equitable economic landscape.

Equal opportunity

At ITogether, we believe technology should be accessible to everyone. Our G-Cloud services are designed to ensure equal opportunity, providing tools that support accessibility and inclusivity. By implementing solutions that cater to diverse needs, we help public sector organisations serve their communities more effectively, breaking down barriers to digital engagement. Our commitment extends to offering training and support, ensuring all users can fully leverage the benefits of cloud technology. This approach not only enhances service delivery but also promotes a culture of inclusivity and equal opportunity in the digital age.

Wellbeing

Our G-Cloud offerings are designed with wellbeing at their core. By facilitating remote work and flexible schedules through cloud-based solutions, we support a healthier work-life balance, reducing stress and increasing job satisfaction. Our services also enable organisations to provide their teams with the tools they need to collaborate effectively and securely from any location, fostering a positive work environment. Moreover, our commitment to reliable and efficient IT infrastructure means that employees can focus on their core tasks without the added pressure of technical issues, contributing to overall wellbeing in the workplace.

Pricing

Price
£50 to £1,000 a licence a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
14 day free trial of service
Full access to the license - part or full organisation

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim@itogether.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.