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BDQ

Confluence Administration Training

Learn the best practices for setting up, structuring and managing a Confluence Server instance.
After attending, attendees will be able to manage content and permissions, including structuring information so that it is easy to find and use.

Features

  • Training for Confluence Administration

Benefits

  • After attending this course, attendees should be able to:
  • Configure system settings
  • Set up access to your Confluence site
  • Configure global permissions
  • Create and configure spaces
  • Manage content in your spaces
  • Back up spaces and your Confluence site

Pricing

£2,000 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@bdq.cloud. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 0 3 0 3 6 0 9 0 4 0 6 3 6 4

Contact

BDQ Dominic Bush
Telephone: +44 (0)844 8265 236
Email: enquiries@bdq.cloud

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
BDQ provide training via Teams or Zoom. Courses and workshops are delivered by product experts
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Support is normally offered remotely, however BDQ are happy to discuss your requirement, by arrangement

User support

Email or online ticketing support
Email or online ticketing
Support response times
Monday - Friday 9am - 5pm, excluding UK Public Holidays. Our response time is between 4 hours and 2 days depending on the severity of the issue. Out of hours support is available at additional cost.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat support is available via Microsoft Teams or Zoom.
Web chat accessibility testing
None.
Support levels
We provide on-demand support to customers requiring assistance, via Cloud Support Engineers and Technical Account Managers. Please see our pricing document for more detail about the costs associated with our different levels of support.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Atlassian

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Equal opportunity

Equal opportunity

Reduce the Disability Employment Gap
At BDQ, we believe in harnessing the power of technology to create a more inclusive world. Our commitment to equal opportunity is at the forefront of our mission, as we strive to reduce the disability employment gap. By providing innovative cloud services, we enable companies of all sizes to collaborate effectively, regardless of geographical barriers or physical limitations.

Our remote-first approach ensures that talented individuals with disabilities can contribute their skills in a flexible and supportive environment. We are dedicated to building a diverse workforce that reflects the communities we serve, fostering a culture of acceptance and empowerment.

Through our services, we not only enhance productivity and efficiency for our clients but also champion the cause of accessibility in the workplace. We are proud to be a catalyst for change, advocating for equal access to employment opportunities and supporting our clients in their journey to become more inclusive employers.

Together, we can create a world where every individual has the chance to thrive professionally, making the digital space a level playing field for all. BDQ is not just about connecting businesses; it's about connecting people and making a positive impact on society. This is our pledge to social value – to bridge gaps, to inspire, and to transform the future of work.

Pricing

Price
£2,000 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@bdq.cloud. Tell them what format you need. It will help if you say what assistive technology you use.