Platform Engineering as a Capability
Establish platform engineering as a product capability. We define the operating model, implement golden paths and developer self-service, design modular platform components (foundations, automation, observability) and embed guardrails so teams self-serve reliably and securely.
Features
- Platform-as-product operating model and roles
- Developer experience: golden paths and IDP integration
- Internal developer portal design and governance
- Foundation modules: landing zones, identity and networking
- Automation modules: pipelines, IaC and templates
- Observability standards: dashboards, alerts and runbooks
- Security guardrails and policy-as-code integration
- Adoption plan and coaching for delivery teams
- Roadmap and backlog for platform product evolution
- Handover and operational management guidance
Benefits
- Faster delivery via consistent platform patterns
- Reduced developer friction and cognitive load
- Improved reliability through observability and runbooks
- Security and compliance embedded into the platform
- Clear ownership and accountable platform product team
- Scalable approach supporting many teams and suppliers
- Repeatable automation reducing long-term operational cost
- Improved visibility for business and finance teams
- Platform investment linked to measurable outcomes
- Sustainable practice through adoptable patterns and training
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
5 0 3 4 4 1 7 1 8 0 9 5 1 9 1
Contact
LEAN TREE LIMITED
Caroline Topper
Telephone: 07880616068
Email: bidteam@leantree.co.uk
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
Service scope
- Service constraints
- Buyer provides stakeholder access across engineering, security, operations and product. Tool procurement and long-term operations are separate commissions. Deliverables assume buyer ownership of cloud accounts and platform governance decisions. Does not include bespoke business application development; any automation is limited to cloud configuration, infrastructure-as-code and service integrations needed to deliver the support outcome.
User support
- Email or online ticketing support
- Yes
- Support response times
-
As a professional service, response times are not governed by SLA. Queries are responded to as soon as reasonably practicable during normal UK business hours (Monday to Friday, excluding bank holidays).
Where required, extended cover (e.g. evenings, weekends, bank-holidays, or defined response targets) can be agreed at call-off and priced accordingly.
Each engagement is supported by a named account manager who acts as a key point of contact. An escalation path is in place, allowing issues to be escalated through senior leadership and, where appropriate, to board-level management, with escalation routes and expectations confirmed at call-off. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Standard: Business-hours support (09:00–17:30 UK time, Mon–Fri (excluding Bank Holidays)) via email/ticketing and scheduled calls. Covers implementation queries, backlog triage, documentation updates, and agreed knowledge transfer activities.
Enhanced: Additional workshops and extended hours for planned release windows, cutovers, or platform rollout milestones. Includes increased cadence of technical working sessions and governance touchpoints.
On-call: Optional, time-limited on-call support for agreed high-impact changes (for example, platform rollout or critical pipeline changes). On-call scope, escalation routes, and response targets are defined in the call-off and depend on buyer tooling and access arrangements.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £400.00 | £350.00 |
| Associate business architect | £550.00 | £500.00 |
| Business architect | £775.00 | £700.00 |
| Lead business architect | £900.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £775.00 | £700.00 |
| Senior data architect | £950.00 | £850.00 |
| Chief data architect | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £800.00 | £700.00 |
| Senior enterprise architect | £950.00 | £850.00 |
| Lead enterprise architect | £1,100.00 | £975.00 |
| Principal enterprise architect | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £700.00 | £625.00 |
| Network architect | £800.00 | £700.00 |
| Lead network architect | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £950.00 | £850.00 |
| Lead security architect | £1,100.00 | £975.00 |
| Principal security architect | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £600.00 | £525.00 |
| Solution architect | £800.00 | £700.00 |
| Senior solution architect | £950.00 | £850.00 |
| Lead solution architect | £1,100.00 | £975.00 |
| Principal solution architect | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £600.00 | £525.00 |
| Technical architect | £800.00 | £700.00 |
| Senior technical architect | £950.00 | £850.00 |
| Lead technical architect | £1,100.00 | £975.00 |
| Principal technical architect | £1,250.00 | £1,100.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,600.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,600.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,600.00 | £1,400.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,000.00 | £875.00 |
| Principal cyber security audit and assurance | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £600.00 | £525.00 |
| Lead cyber security governance and risk manager | £1,000.00 | £875.00 |
| Principal cyber security governance and risk manager | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £600.00 | £525.00 |
| Lead cyber security monitoring | £1,000.00 | £875.00 |
| Principal cyber security monitoring | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £600.00 | £525.00 |
| Lead cyber security incident response | £1,000.00 | £875.00 |
| Principal cyber security incident response | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £600.00 | £525.00 |
| Lead cyber security vulnerability management | £1,000.00 | £875.00 |
| Principal cyber security vulnerability management | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £600.00 | £525.00 |
| Lead cyber security digital forensics | £1,000.00 | £875.00 |
| Principal cyber security digital forensics | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £600.00 | £525.00 |
| Lead cyber security penetration testing | £1,000.00 | £875.00 |
| Principal cyber security testing | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £600.00 | £525.00 |
| Lead cyber security secure systems architecture and design | £1,000.00 | £875.00 |
| Principal cyber security secure systems architecture and design | £1,350.00 | £1,200.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £400.00 | £350.00 |
| Analytics engineer | £700.00 | £625.00 |
| Senior analytics engineer | £850.00 | £750.00 |
| Lead analytics engineer | £1,000.00 | £875.00 |
| Head of analytics engineering | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £600.00 | £525.00 |
| Data analyst | £700.00 | £625.00 |
| Senior data analyst | £850.00 | £750.00 |
| Principal data analyst | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £700.00 | £625.00 |
| Senior data engineer | £850.00 | £750.00 |
| Lead data engineer | £1,000.00 | £875.00 |
| Head of data engineering | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £1,000.00 | £875.00 |
| Head of data ethics | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £700.00 | £625.00 |
| Lead data governance manager | £1,000.00 | £875.00 |
| Head of data governance | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £400.00 | £350.00 |
| Associate data scientist | £600.00 | £525.00 |
| Data scientist | £700.00 | £625.00 |
| Principal data scientist | £1,250.00 | £1,100.00 |
| Lead data scientist | £1,000.00 | £875.00 |
| Head of data science | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £850.00 | £750.00 |
| Lead machine learning engineer | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £600.00 | £525.00 |
| Performance analyst | £700.00 | £625.00 |
| Senior performance analyst | £850.00 | £750.00 |
| Lead performance analyst | £1,000.00 | £875.00 |
| Head of performance analysis | £1,250.00 | £1,100.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £600.00 | £525.00 |
| Application operations engineer | £700.00 | £625.00 |
| Senior application operations engineer | £850.00 | £750.00 |
| Lead application operations engineer | £1,000.00 | £875.00 |
| Principal application operations engineer | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £775.00 | £700.00 |
| Senior business relationship manager | £950.00 | £850.00 |
| Lead business relationship manager | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £650.00 | £575.00 |
| Change and release analyst | £775.00 | £700.00 |
| Change and release manager | £895.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £700.00 | £625.00 |
| Senior operations analyst | £850.00 | £750.00 |
| Operational control manager | £700.00 | £625.00 |
| Head of command and control | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £600.00 | £525.00 |
| End user computing engineer | £700.00 | £625.00 |
| Senior end user computing engineer | £850.00 | £750.00 |
| Lead end user computing engineer | £1,000.00 | £875.00 |
| Principal end user computing engineer | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £595.00 | £525.00 |
| IT service manager | £775.00 | £700.00 |
| Senior IT service manager | £950.00 | £850.00 |
| Head of IT service management | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £750.00 | £675.00 |
| Major incident manager | £950.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £600.00 | £525.00 |
| Infrastructure engineer | £700.00 | £625.00 |
| Senior infrastructure engineer | £850.00 | £750.00 |
| Lead infrastructure engineer | £1,000.00 | £875.00 |
| Principal infrastructure engineer | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £600.00 | £525.00 |
| Infrastructure operations engineer | £700.00 | £625.00 |
| Senior infrastructure operations engineer | £850.00 | £750.00 |
| Lead infrastructure operations engineer | £1,000.00 | £875.00 |
| Principal infrastructure operations engineer | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £500.00 | £450.00 |
| Problem manager | £775.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £450.00 | £400.00 |
| Senior service desk analyst | £595.00 | £525.00 |
| Service desk manager | £775.00 | £700.00 |
| Head of service desk | £900.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £500.00 | £450.00 |
| Service readiness analyst | £500.00 | £450.00 |
| Service transition manager | £775.00 | £700.00 |
| Lead service transition manager | £900.00 | £800.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £295.00 | £275.00 |
| Junior business analyst | £425.00 | £375.00 |
| Business analyst | £625.00 | £550.00 |
| Senior business analyst | £795.00 | £700.00 |
| Lead business analyst | £900.00 | £800.00 |
| Head of business analysis | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £550.00 | £500.00 |
| Delivery manager | £775.00 | £700.00 |
| Senior delivery manager | £900.00 | £800.00 |
| Head of (Agile) delivery management | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £495.00 | £450.00 |
| Digital portfolio manager | £775.00 | £700.00 |
| Senior digital portfolio manager | £900.00 | £800.00 |
| Head of portfolio | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £550.00 | £500.00 |
| Product manager | £775.00 | £700.00 |
| Senior product manager | £850.00 | £750.00 |
| Lead product manager | £950.00 | £850.00 |
| Head of product | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £950.00 | £850.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £495.00 | £450.00 |
| QAT analyst | £550.00 | £500.00 |
| Senior QAT analyst | £725.00 | £650.00 |
| Lead QAT analyst | £825.00 | £725.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £495.00 | £450.00 |
| Test engineer | £595.00 | £525.00 |
| Senior test engineer | £795.00 | £700.00 |
| Lead test engineer | £895.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £860.00 | £775.00 |
| Head of test | £950.00 | £850.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £295.00 | £275.00 |
| Junior DevOps engineer | £475.00 | £425.00 |
| DevOps engineer | £650.00 | £575.00 |
| Senior DevOps engineer | £850.00 | £750.00 |
| Senior DevOps engineer - management | £925.00 | £825.00 |
| Lead DevOps engineer | £1,100.00 | £975.00 |
| Lead DevOps engineer - management | £1,100.00 | £975.00 |
| Principal DevOps engineer | £1,350.00 | £1,200.00 |
| Principal DevOps engineer - management | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £295.00 | £275.00 |
| Junior frontend developer | £450.00 | £400.00 |
| Frontend developer | £600.00 | £525.00 |
| Senior frontend developer | £795.00 | £700.00 |
| Lead frontend developer | £900.00 | £800.00 |
| Head of frontend development | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £295.00 | £275.00 |
| Junior developer | £450.00 | £400.00 |
| Developer | £600.00 | £525.00 |
| Senior developer | £750.00 | £675.00 |
| Senior developer - management | £795.00 | £700.00 |
| Lead developer | £900.00 | £800.00 |
| Lead developer - management | £950.00 | £850.00 |
| Principal developer | £1,000.00 | £875.00 |
| Principal developer - management | £1,100.00 | £975.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £400.00 | £350.00 |
| Accessibility specialist | £700.00 | £625.00 |
| Senior accessibility specialist | £850.00 | £750.00 |
| Head of accessibility | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £600.00 | £525.00 |
| Junior content designer | £400.00 | £350.00 |
| Content designer | £700.00 | £625.00 |
| Senior content designer | £850.00 | £750.00 |
| Lead content designer | £1,000.00 | £875.00 |
| Head of content design | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £700.00 | £625.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £600.00 | £525.00 |
| Junior graphic designer | £400.00 | £350.00 |
| Graphic designer | £700.00 | £625.00 |
| Senior graphic designer | £850.00 | £750.00 |
| Lead graphic designer | £1,000.00 | £875.00 |
| Head of graphic design | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £600.00 | £525.00 |
| Junior interaction designer | £400.00 | £350.00 |
| Interaction designer | £700.00 | £625.00 |
| Senior interaction designer | £850.00 | £750.00 |
| Lead interaction designer | £1,000.00 | £875.00 |
| Head of interaction design | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £600.00 | £525.00 |
| Junior service designer | £400.00 | £350.00 |
| Service designer | £700.00 | £625.00 |
| Senior service designer | £850.00 | £750.00 |
| Lead service designer | £1,000.00 | £875.00 |
| Head of service design | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £700.00 | £625.00 |
| Lead technical writer | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £600.00 | £525.00 |
| Junior user researcher | £400.00 | £350.00 |
| User researcher | £700.00 | £625.00 |
| Senior user researcher | £850.00 | £750.00 |
| Lead user researcher | £1,000.00 | £875.00 |
| Head of user research | £1,250.00 | £1,100.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 526831bd-54c9-4669-bf75-d6eb1c0d6521
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
- Other security certifications
- Yes
- Any other security certifications
- Cyber Assurance
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-