Scrumconnect

Business Architecture

Revitalize your business operations with our Business Architecture Enhancement service. We optimize workflows, automate processes, and integrate real-time analytics to improve efficiency, compliance, and decision-making across your organization

Features

• Automates business rules, increasing efficiency and regulatory compliance
• Ensures consistent execution of automated processes across departments.
• Streamlines workflows to reduce costs, enhance process efficiency.
• Utilizes real-time data for improved operational decisions.
• Adapts quickly to new regulations with minimal downtime.
• Minimizes errors through precise automation and control systems
• Drives strategic improvements with actionable analytics insights
• Reduces resource wastage by optimizing process flows.
• Customizes solutions to meet specific business operational needs.
• Maintains high standards of performance and compliance continuously.

Benefits

• Reduces manual tasks, increasing focus on value-added activities.
• Ensures continuous compliance with automated regulatory adherence mechanisms.
• Quickly adjusts operations to changing market and legal requirements.
• Cuts operational costs through efficient process reengineering.
• Automates critical processes, reducing potential for human errors
• Offers real-time monitoring for instant performance feedback.
• Enhances scalability with flexible process adaptation capabilities.
• Improves service delivery with streamlined operational workflows
• Provides insights that inform strategic operational improvements.
• Supports proactive management with predictive analytics features.

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

504315902690190

Contact

Praveen Karadiguddi
07896206904
sales@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: The planning stage for Business Architecture Enhancement involves a thorough assessment of current business processes and identification of areas where improvements can be made. This includes detailed process mapping to understand the workflow, pinpoint inefficiencies, and highlight opportunities for automation and optimization. Stakeholder meetings are crucial to align the enhancement strategy with organizational goals and to ensure that all business requirements are comprehensively addressed. We also establish metrics for success to evaluate the effectiveness of implemented changes. A phased rollout plan is crafted to integrate new technologies systematically, minimizing disruption to daily operations. This plan also outlines key milestones and timelines for the project, providing a clear roadmap for all parties involved.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is critical to maximizing the benefits of new business architecture enhancements. We provide comprehensive training programs designed to familiarize all levels of staff with the new systems and processes. These programs include hands-on sessions that allow users to experience the functionalities of the automated tools and learn how to manage them effectively. Training also covers best practices for monitoring system performance and troubleshooting common issues. Beyond initial training, we offer ongoing learning opportunities through workshops, webinars, and refresher courses to keep the staff updated on new features and technologies. Support materials such as manuals, FAQs, and helpdesk access are provided to ensure users feel confident and supported as they adapt to the enhanced business architecture.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: During the setup phase, we configure the necessary technology solutions that support automated processes and data analytics. This includes the deployment of process management tools and integration with existing IT infrastructure to facilitate seamless data flow and accessibility. Migration involves transferring all relevant data to the new systems while ensuring data integrity and security. Critical business rules and workflows are coded into the automation platforms during this phase, with rigorous testing to verify that they function as intended. The setup is designed to be scalable, allowing for future enhancements without extensive overhauls. Throughout this process, we maintain constant communication with the client to ensure that the setup aligns perfectly with business needs and operational strategies.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance (QA) is integral to ensuring that the enhancements to the business architecture deliver the expected performance and efficiency gains. Our QA process includes systematic testing of automated workflows, business rules, and process integrations to ensure they meet predefined standards and functional requirements. We employ both automated and manual testing methodologies to cover various aspects of the new systems, including stress testing and scenario testing to evaluate their robustness under different conditions. Security audits and compliance checks are also conducted to ensure that the new processes adhere to relevant regulations and industry standards. Continuous monitoring is set up to provide ongoing insights into system performance, allowing for immediate rectification of any issues that arise.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.