Deloitte LLP

Financial Management of Cloud Software Projects

Deloitte provides contract buying, negotiation and service support to plan, execute and review cloud software projects. Deloitte's financial and contractual insight enables improved cost management across the cloud services project lifecycle. It contributes to analysing risk and developing mitigations during a transformation to cloud services.

Features

• Assess provider financial performance against contractual baseline terms
• Identification of negotiating levers from contract terms and contract performance
• Design of pricing/payment mechanisms to support cloud services VfM
• Real time financial analysis of cloud hosting (counter) proposals
• Design of and skills transfer for hosting management tools
• Identification of financial dependencies which impact whole-life costs
• Analysis of financial impacts of cloud services
• Analysis of contractual clarity of funding cloud service implementation
• Optimising supplier value through transition between traditional/cloud services
• Value for money analysis of cloud hosting contract performance

Benefits

• Detailed insight into hosting provider performance, behaviours and incentives
• Anticipation and prevention of common cloud hosting contract issues
• Insightful negotiation planning and detailed hosting provider engagement
• Stakeholder engagement in decision making and timely approvals
• Identification and management of financial risks in cloud hosting
• Consistent understanding and insight across the stakeholder group
• Credible and robust business plan assumptions and financial forecasting
• Minimal value leakage post negotiation and strengthened contract management processes
• Stronger decision making as an intelligent customer
• Reduction in costs and increases in benefits

£470 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

504327515884340

Contact

Donna Farrell
0207 303 0913
publicsectorbidteam@deloitte.co.uk

Planning

• Planning service: Yes
• How the planning service works: This service helps buyers plan cloud software implementation by providing a proven framework to analyse the costs and commercial risks of procuring enterprise-wide transformation. ; It creates insight into the financial impact of commercial/programme issues throughout the design, procurement, transition and exit stages of the cloud services lifecycle. ; The service uses Deloitte’s proven service acquisition, negotiation and management advice to plan and review contract outcomes. The need for contractual clarity around each party’s roles and responsibilities throughout provider service is an important factor in managing financial, commercial and programme risks in a constrained budgetary environment. Effective governance processes by senior executive management should be based on a clear articulation of the root causes of provider performance and lifecycle costs. This informs the risk analysis and mitigation planning and informs how to extract value for money on new and restructured services. ; Our service helps answer questions like: ; *How does the new service integrate with my existing contracted services?; *What is the total cost of ownership across the hosting lifecycle and is it affordable?; *How do I best procure cloud services?; *How do I protect value during procurement, live service and at service expiry?
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: This service helps users consolidate and interpret the contractual terms to reduce risks in migrating to cloud services. This service protects business resilience by understanding the financial costs of migration assumptions embedded in the financial model and commercial mechanisms. Our service can:; *Enable management teams to plan exit/transition roadmaps which ramp down legacy services;; *Enable management teams to negotiate with incumbent providers using exit levers combined with service changes; ; *Enable management teams to identify and benefit from embedded and pre-paid terms; and; *Enable management teams to plan a transition/exit programme which minimises provider on-costs. ; ; During migration, our service can provide insight into clarity over contractual roles and responsibilities to allocate cost ownership. This can facilitate board decisions about provider engagement to share emerging migration costs on the basis of contract terms. Our service can:; *Provide clarity about the risk profile based on the pricing and payment mechanisms;; *Identify how the trend in programme costs reflects the underlying contractual obligations;; *Highlight areas for increased financial exposure arising from the contracted roles and responsibilities;; *Identify weaknesses in contract management that could impact overall programme costs; and; *Identify contractual levers for use in supplier engagement to limit customer costs.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: This service helps buyers assess the financial performance of third party providers involved in hosting cloud services. Technology is a critical enabler to most organisations and the perceived complexity of ICT contract terms combined with limited experience of complex financial analysis increases the need to pro-actively engage with suppliers. Our service can:; *Enable management teams to reassess their resource planning for contract management;; *Reinvigorate supplier engagement through a governance refresh; and; *Leverage the existing contract data to generate valuable insight and cost management opportunities.; ; This service diagnoses a provider's financial status which can be integrated with programmatic information. This informs the authority's VFM assessments and gateway reviews to assess how benefits or cost savings could be achieved compared to the original business cases. Our service can:; *Leverage contractual transparency terms such as open book audits, management reporting and risk/reward mechanisms;; *Facilitate the management’s team’s understanding of the variance in financial outturn;; *Identify potential budgetary pressures which need to be mitigated;; *Increase the management’s understanding of the link between supplier delivery and charging; and ; *Generate insight into a supplier’s financial motivation and performance incentives.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Other
• Other security testing certifications:
  • TIBER-EU
  • ICAST
  • CREST Certified Simulated Attack Manager (CCSAM)
  • CREST Certified Simulated Attack Specialist (CCSAS)
  • CREST Certified Tester (CCT) (INF)
  • CREST Certified Tester (CCT) (APP)
  • CREST Registered Tester (CRT)
  • CREST Practitioner Security Analyst (CPSA)
  • Offensive Security Certified Expert (OCSE)
  • Offensive Security Certified Professional (OSCP)

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: We can offer different support levels based on the service requirement. We would agree this with the client at the time of order. ; ; Cost may be in accordance with our rate card/pricing document.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI Assurance UK Limited
• ISO/IEC 27001 accreditation date: 01/042022
• What the ISO/IEC 27001 doesn’t cover: The scope of the Information Security Management System is limited to the scope of Deloitte LLP and its subsidiaries in the UK, Gibraltar, Switzerland and Liechtenstein.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Deloitte is committed to delivering effective stewardship of the natural environment both with our clients and within communities. We do this through our methodologies, how we run projects, how we work in partnership with our Social Value Delivery Partners and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the Social Value Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting. ; Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of commitments.; We have infrastructure in place to deliver against this theme. Our Social Value Team manages our ecosystem of Social Value Delivery Partners, and shapes our commitments for delivering additional environmental benefits and influencing environmental improvement and protection. This is done in collaboration with our WorldClimate team, Responsible Business team and Net Zero Transformation, Strategy and Innovation Team.; Our WorldClimate strategy focuses on four objectives where we can make the biggest impact: achieving Net Zero by 2030: Operating Green; empowering individuals through education and sustainability challenges/tools; and engaging ecosystems by collaborating with our clients, alliance partners, NGOs, industry groups, suppliers, and others to address climate change at a systems and operations level.; Our engagement teams can undertake volunteering activities with our climate related Social Value Delivery Partners as social value commitments, contributing to habitat creation and increasing biodiversity (e.g. WWT, WDC). We also have partnerships where we can co-design commitments around green skills, green jobs and carbon literacy.

  Covid-19 recovery

  Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting. ; Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.; Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met. ; Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

  Tackling economic inequality

  Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting. ; Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.; Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met. ; Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

  Equal opportunity

  Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting. ; Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.; Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met. ; Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

  Wellbeing

  Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with the wellbeing theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/ communities we are targeting. ; Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to an engagement to agree KPIs and oversee progress and delivery of SV commitments.; Our dedicated Social Value Team provides the bidding and governance infrastructure to support engagement teams. The team manages our ecosystem of Social Value Delivery Partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes of improving the health and wellbeing within the contract workforce and community cohesion are met. ; We have an extensive programme of wellbeing initiatives, tools and events to support our contract workforce. Our Future of Wellbeing team also specialises in wellbeing impact measurement, strategy, and culture, and can work with clients on improving these areas in their organisation. Their methodology is informed by best practice from around the world (e.g. CIPD, COMB-model of behaviour change, World Happiness Report, BSI ISO 45003, Thriving at work standards Stevenson/Farmer, City Mental Health Alliance).

Pricing

• Price: £470 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.