| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £850.00 | £850.00 |
| Technical architect | £950.00 | £950.00 |
| Senior technical architect | £1,250.00 | £1,250.00 |
| Lead technical architect | £1,250.00 | £1,250.00 |
| Principal technical architect | £1,250.00 | £1,250.00 |
TRANSPUTEC LIMITED
Cloud Operations Support (AWS and Azure)
Transputec offers comprehensive IT support for AWS and Azure cloud infrastructure, including 24/7 monitoring, support, regular patching, performance optimisation, security management, and client onboarding/offboarding processes. These services ensure high availability, security, and customer satisfaction
Features
- Infrastructure Management
- Change Control
- Disaster Recovery
- Billing and Client Management
- Security
- Reduced Downtime: Through high availability and DR platform
- Faster Issue Resolution
- Self-Service Options
Benefits
- High availability. Proactive capacity management, 24/7 monitoring, remediation systems.
- Managing changes to services including server and network
- Maintaining DR platform to comply with business continuity practices.
- Tracking of client billing for IT services and support service
- Identity and access management, encryption, threat protection, safeguard data
- Extensive knowledge bases, to empowers users to find solutions
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at G-cloud@transputec.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
5 0 4 3 8 3 4 6 9 1 0 6 7 1 8
Contact
TRANSPUTEC LIMITED
G-Cloud Team
Telephone: 0203 5886570
Email: G-cloud@transputec.com
About the service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Public cloud
- Managed Public IaaS
- Managed Public SaaS/PaaS
- Application management
Managed Hybrid Cloud
- Managed Hybrid IaaS
- Managed Hybrid SaaS/PaaS
- Application management
Service scope
- Service constraints
- The suite of services that are provided by each vendor – AWS and Microsoft, these can be modified or withdrawn at the vendors timelines, we will endeavour to communicate any such service impacting changes as soon as possible. Any such pricing changes will be communicated in line with vendor guidelines. Transputec may act as master payer for each of the vendor services and will invoice the client directly based upon the agreed payment schedules. By paying for said vendor services, the client will be accepting the vendors terms and conditions for use of such services.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
Our team
of certified cloud experts is ready to assist with any issues or queries you may have, no
matter the time of day - 24x7 Support - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- EN 301 549
- Web chat accessibility testing
- No testing have been done for assistive technology users.
- Support levels
-
1. Fully Managed Service
2. Co‑Managed Service
3. Bespoke (Standard → Advanced) Support Levels
4. Technical Account Manager (TAM)
5. Strategic Advisor
6. Third‑Party Support Availability.
Support level and cost are tailored to the scope of the agreement. - AI chatbot
- Yes
Supplier type
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- AWS Cloud and Microsoft Azure cloud backup and DR services
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £450.00 | £350.00 |
| Lead cyber security monitoring | £650.00 | £550.00 |
| Principal cyber security monitoring | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £750.00 | £600.00 |
| Senior data engineer | £900.00 | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £350.00 | £250.00 |
| IT service manager | £750.00 | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £650.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £850.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £550.00 | £550.00 |
| Senior developer | £650.00 | £650.00 |
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- ISO/IEC 27001 accredited by
- LRQA
- ISO/IEC 27001 accreditation date
- Tuesday 28 October 2025
- What the ISO/IEC 27001 doesn’t cover
- All ISO 27001:2022 controls are within scope
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- ISO 9001 certification accredited by
- LRQA
- ISO 9001 accreditation date
- Tuesday 28 October 2025
- What the ISO 9001 doesn’t cover
- All parts of the business are covered
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- 9e3e144e-b733-4e15-9443-1f700628effc
- Cyber essentials plus
- Yes
- Cyber Essentials Plus Certificate Number
- 8cf1ff77-ade7-4f78-810d-44f8e9e7f72a
- Other security certifications
- No
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at G-cloud@transputec.com.
Tell them what format you need. It will help if you say what assistive technology you use.