INET

Business Intelligence Services

Either bringing your data to life through reporting services or migrating desperate platforms to the cloud, we work with all the leading technologies to build user focused actionable analytics and customer centric reports

Features

• Multiple Delivery Models -T&M, Work-Packages & Project Services/Solutions & Demand-Planning
• Build reporting MI/BI platforms from scratch
• Build reporting MI/BI platforms using leading technology
• Migration from on premise to cloud
• Migration from multiple systems into one
• Interactive dashboards and reports
• Predictive Analytics and recommendations
• KPI, actionable insights, performance monitoring
• Data Science integration

Benefits

• SC Cleared and DV Cleared Consultants available
• Understand the opportunity, data maturity and risks for Generative AI
• Mobile First expertise – utilises modern mobile design languages
• Improved User-Efficiency & Processes for High standard, responsive applications
• Self Service BI & Analytics
• User journey planning
• Productivity improvements (reduce those Excel tasks)
• Master Data Management
• End to end data strategy

£300 to £1,000 a user a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gundasr@inetsoftwaresolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

504721442423390

Contact

Srini
07830284296
gundasr@inetsoftwaresolutions.co.uk

Planning

• Planning service: Yes
• How the planning service works: We use a series of interactive workshops with Buyers along with real-world practical experience of designing and implementing hypothesis-led and constantly iterating solutions to best help the business needs. We identify the best integration of AI development with your wider project phases.; 1. Discovery - consider your current data state, decide whether to build, buy or collaborate, allocate responsibility for AI, assess your existing data, build your AI team, get your data ready for AI, and plan your AI modelling phase.; ; 2. Alpha - build and evaluate your machine learning model.; ; 3. Beta - deploy and maintain your model.; ; We consider AI ethics and safety throughout all phase; Google Looker; Google Data Catalog; Google Cloud Databricks; Google Artifact Registry, Cloud Build, Cloud Deploy
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AWS Cloud hosting services and Well Architecture Framework review
  • Azure Cloud hosting services, architecture and best practice review
  • Google Cloud hosting services, architecture and best practice review
  • OCI Cloud hosting services, architecture and best practice review
  • MuleSoft Cloud hosting services, architecture and best practice review
  • Qlik and dynamic yield Cloud hosting architecture and best practice
  • Okta Cloud Security services, architecture and best practice review
  • Oracle Fusion Cloud hosting services, architecture and best practice review
  • Workday Cloud Cloud hosting services, architecture and best practice review
  • ZScaler Cloud Security services, architecture and best practice review

Training

• Training service provided: Yes
• How the training service works: A key benefit of working with us is that we are committed to ensuring that client staff are continually trained and upskilled, enabling them to reduce their dependency on external support.; ; We achieve this through a rigorous Knowledge Transfer Programme that includes:; ; • Mentoring: Ongoing advice and guidance provided by a highly experienced Cloud expert; • Guided Experience: The user performs the work whilst being supervised by our experts; • Community of Practice: We establish groups that learn together and share knowledge and information between themselves in regular forum meetings to accelerate learning; • Training: One-to-one or classroom based training to disseminate technical or discipline related information. These can be formal or informal sessions such as our Lunch & Learn (“brown-bag”) sessions; • Knowledge Library: We establish a knowledge library including project documentation, lessons learned and templates for future use by the client; ; All Knowledge Transfer activities are reviewed on a continual basis to ensure that they are delivering a measurable benefit to the client.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We work closely with our clients to conduct an in-depth discovery process at the outset of all of our G-Cloud projects. This enables us to develop a comprehensive understanding of requirements which enables us to plan the delivery of the optimum solution.; ; With extensive expertise in a wide range of delivery methodologies, we approach planning using industry standard and codified best practice standards, combined with real world expertise and insight. This enables us to produce a bespoke plan that is highly aligned to requirements that will ensure that delivery is achieved within the correct timescales.; ; The planning process also enables us to work collaboratively in multi-supplier environments by creating a transparent roadmap for delivery, where roles and responsibilities are clearly defined to develop a “one-team” ethos.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We are a niche provider of performance testing and test automation. We provide independent risk analysis to determine the level of testing required to reach SLAs and achieve optimum performance before executing and reporting on performance testing.; ; We performance test mobile, desktop and web applications. Our automated testing greatly reduces the time manual testing requires and therefore greatly reduces costs whilst providing an easily maintained repeatable set of automated tests.; ; We are tool agnostic and are familiar with all the industry leading tools as well as open source tools.; ; Not all tests are suitable for automation and we can help you determine the ROI. We can help establish which applications or systems are most at risk according to business use and prioritise which should be performance tested. We deliver this by four clear stages - Discover, Build, Execute and Report.; ; Our consultants are able to tease our functional /non-functional requirements from the business, ensuring they are built into the test plan.; ; Non-functional software quality the key is infrastructue as code so that all the test environments, includig integration, performance and security are identical to production, meaning the risk of introcuing new defects is significantly reduced and replication production issues easier.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: As a partner to many of the major testing tool providers, we offer support services to most of the commercially available performance and automation testing tools. We provide demo, requirements, installation, training and also migrate existing assets to the new tool. Most tool vendors offer little ongoing support unless large number of licences are purchased, so we fill that gap by being able to offer expert support pre and post delivery.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our SLA is 2 hours during weekday and provide on call support over the weekend
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: We are providing Web chat facility for existing customers and successfully deployed Web chat functionality after testing manually and using automation tools
• Support levels: Whilst engaged with a client we provide full support and are always available to resolve issues that may arise. After an engagement is finished we are always available for maintenance or support queries, though typically this is not required. We are a small sized company that prides ourselves on our outstanding reputation. We always leave a customer fully satisfied and work very hard to resolve any issues or queries - even after the engagement as formally finished.; Support may come from the delivery team, the delivery manager or the client principal who is responsible for overall engagement.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO27001 in progress

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are following strict protocols to achieve Zero Emissions by taking various steps towards,in; summary; We followed 2019 HM Government Environmental and Reporting Guidelines. We have also used; the GHG Reporting Protocol - Corporate Standardand the UK Government's Greenhouse gas; reporting: conversion factors 2021.; Our protocols to achieve TZCE(Target Zero Carbon Emissions); Our office spaces have; • Double glazing windows and door to reduce usage of electricity during day light; • All our lighting bulbs are energy efficient and sensors; • Clear directions and separate bins for recycling bags; • We provide each staff reusable coffee cups and reclable coffee cups for visitors; • Participate in local events on Recycling and working closely with local council(s); • Gift vouchers and further discounts for employees who come on car pooling or public; transport; •; 2024 to 2025 plans for towards Carbon Reduction; We have plans to implement below protocols in coming future; • further discounts for employee who come on Public transport; • dedicated car parks for car pooling resources; • Reduce working hours for people who travel through public service or car pooling; • Encourage to use electric vehicles; • Financial/loan support for employees who buy electric vehicles; • We are focused on improving the ease and accuracy of our GHG emissions measurements,; including changes to our internal business systems, driving greater transparency and; granularity in monitoring our progress towards the carbon reduction; • Switching for renewable energy sources (solar panels installation, usage of recycled water; for gardens) etc. by end of 2025

  Covid-19 recovery

  During Covid 19 we were able to support and retain all our staff through the crisis. We continue to support all employees not only by providing financial security but also guidance, allowing those who feel more comfortable to continue to work from home, gently encouraging people back to the work place to help give them a sense of community and belonging, supporting those who have developed mental health issues following lockdown, providing EAP support 24/7.; ; We have illustrated to staff our growth plans to show them a bright and positive future and reassure them of their positions in the company. We have acknowledged the challenges individuals have faced and what we face as a company.; ; As an agile company we were able to act in a decisive and flexible way during lockdown and now during recovery. We utilised technology such as Microsoft Teams, Google Meets to maintain seeing each other which enabled us to keep communication lines open and notice any early warning signs of stress or people not coping with the lockdown isolation. We also implemented a buddy system so that everyone had someone outside of their line manager to speak with on any subject matter.; ; We have focussed on staff retention and subsequently have not suffered the resignations other companies have. Instead we have strengthened our workforce.

  Tackling economic inequality

  As an equal opportunities employer we tackle economic inequality by employing people from all areas of the country, all genders/race/religion and paying them fairly.; ; For our temporary junior staff we pay the London Living wage as well as providing them with mentoring, training and career support.; ; Remote working has allowed us to employ people from as north as Scotland and as south as the Isle of Wight and paying salaries in line with their skill sets rather than their location.; ; We have a diverse work force with women in decision making roles and on salaries equal to their male counterparts.; ; By providing IT equipment we make sure that technology is not a barrier to progress.; ; We employ young people in a trainee/apprenticeship scheme and provide all their IT/Office/Travel/training needs to make sure they are able to work regardless of their personal financial status.; ; In the broader field of Creating new businesses, jobs and skills, as a supplier to the UK public sector, we have a responsibility to recycle taxpayers’ money in the UK economy. We use UK suppliers wherever possible and over 90% of our supply base consists of SME’s. We have a reward and remuneration model designed to enable Fimatix suppliers share in the wealth we create.; ; Salaries and performance (including bonuses and share options) are regularly reviewed to make sure that there are no discrepancies between gender or geographical location and that people are being rewarded on skills and performance.

  Equal opportunity

  We have an Equal Opportunities policy which underpins everything we do. Equal opportunities doesn't mean treating everyone the same but making sure the everyone has access to all opportunities. For example, have an elevator and disabled access toilets means that people who are physically challenged are able to work from the office or allowing people to work from home means they do not need to face the challenges of travelling into the office.; ; We are committed to the principle of equal opportunities and to creating a working environment which reflects a changing and diverse society, and in which everyone is treated with dignity and respect, free from unlawful discrimination, victimisation or harassment according to the protected characteristics: age; disability; gender reassignment; marriage or civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation; nationality.; ; Our commitment applies to all aspects of our business including: recruitment and the advertising of roles; terms and conditions of employment; training, career development and progression; and grievance and disciplinary procedures.

  Wellbeing

  Our company leadership understands the importance of supporting health and wellbeing and have a deep understanding of the benefits of a physically and mentally healthy, well engaged, motivated workforce.; ; Regular company events for permanent and contract staff help people feel part of a community. Our broader Wellbeing initiatives includ ad-hoc leisure events, engagement programmes, and wellbeing days.; ; Our wellbeing strategy benefits our organisation as well as helping to maintain the existing culture of care, health and wellbeing. We gain positive feedback that this is a point of difference to some other companies where particularly contractors say they feel like a lower tier of worker, or “others”.; ; We know that a sense of inclusion and appreciation are key drivers of not only engagement, motivation and productivity but also health and well being. We ensure that the very best people actively choose to work with us over other companies, which in turn strengthens our offer for our clients and helps create happy, motivated, diverse and inclusive teams.; ; Our Employee Assistance Programme (EAP) is accessible via phone/web/mobile • It gives our employees access to free 24/7 counselling and legal information. This is completely confidential. • The app also provides wellbeing tools to improve mental, physical and financial health, with personalised metrics, content and four week plans to set goals and celebrate achievements • This service also gives us access to Occupational Health Assessments so we can ensure the workplace is as good as it can be for our employees.; ; We conduct a regular “pulse” survey to specifically monitor health and wellbeing across the team (anonymously gathered) which is discussed at leadership meetings where team well being is a regular agenda item.

Pricing

• Price: £300 to £1,000 a user a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gundasr@inetsoftwaresolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.