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PEGASUS LABS PTY LTD

Exchange Online Modern Authentication Proxy

Pegasus Labs Modern Authentication Proxy allows customers to connect applications to Exchange Online via POP, IMAP or SMTP where those applications only support basic authentication.

Features

  • Basic to Modern Authentication Proxy
  • Supports POP, IMAP and SMTP
  • Cloud Hosted

Benefits

  • Existing applications do not need updating to work with O365

Pricing

£500 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@pegasuslabs.com.au. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 0 4 8 4 3 5 5 5 3 2 0 9 7 1

Contact

PEGASUS LABS PTY LTD Tim Harris
Telephone: 02070000000
Email: sales@pegasuslabs.com.au

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Exchange Online
Cloud deployment model
Public cloud
Service constraints
No specific constraints
System requirements
  • Exchange Online/Office 365 subscription
  • Applications which don't support Modern Authentication

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA agreed with client based on requirements
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
No
Web chat support
No
Onsite support
No
Support levels
There is a standard Service Level agreement which details all response times, and fixes to issues based on priority. The SLA is available on request. Alternatively certain clients may require a more bespoke SLA, which can be arranged.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Full documentation is provided online. Onboarding workshops are also available.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data can be extracted by the end user at any point using export functions and can also be made available upon request.
End-of-contract process
The service will stop being provided and any agents deployed will become inactive.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
WCAG 2.1 A
Description of service interface
The service is accessed via a web browser
Accessibility standards
WCAG 2.1 A
Accessibility testing
N/A
API
No
Customisation available
No

Scaling

Independence of resources
The backend services are based on public cloud infrastructure with autoscaling.

Analytics

Service usage metrics
Yes
Metrics types
Service related MI
Reporting types
  • API access
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Data can be extracted by the user at any point using export functions and can also be made available upon request.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.9% Availability measured monthly. Service credits are provided where the SLA is not met.
Approach to resilience
The service is deployed on a public cloud provider, using multiple Availability Zones, load balancing and auto-scaling.
Outage reporting
Public dashboard

Identity and authentication

User authentication needed
Yes
User authentication
Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
Access to the management interface is controlled through RBAC roles. Authentication is done through federation with Microsoft Azure AD, so the customer uses their existing Microsoft accounts for access rather than provisioning new accounts for the service.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Between 6 months and 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
The organisation complies with ISO27001 for security governance. The certification is in progress.
Information security policies and processes
ISO27001 is used as the basis for our security processes. This includes regular internal and external audits. We are also Cyber Essentials certified.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Change to all components of the service are managed through a change control process that forms part of our Information Security Management System. All changes require a specific security risk analysis with standard processes including requirements such as vulnerability assessments.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Threats are identified through both automated systems and manual review. Patched are scheduled for are deployed monthly as standard but expediated for high severity vulnerabilities.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Potential compromises are identified through both automated alerting and manual log review. These will either initiate an automated response or where manual action or review is required, our security incident response process is initiated.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Users can report incidents through our online ticketing platform. All incident updates will be provided as updates within the ticket.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

Our company provides social value in multiple significant ways. By focusing on cybersecurity, we not only protects information assets but also creates a safer digital environment for companies of all sizes. As an SME we support entrepreneurship and economic development, particularly as cybersecurity is a high-demand field that underpins the digital economy.

Furthermore, we influence social equity by creating employment opportunities for high skill cyber security roles. By providing specialized training and career pathways, we not only fill these gaps but also enhances workforce diversity and inclusion.

Additionally, through targeted training schemes, the company supports educational attainment by equipping individuals with industry-relevant skills and recognised qualifications. This initiative not only prepares a competent workforce but also addresses long-term skills shortages in technology and cybersecurity.

By embedding these practices, the company influences not just its immediate staff but also suppliers, customers and broader communities. This influence extends the impact of its operations beyond mere business metrics, supporting skill development and employment opportunities in emerging high-growth sectors, thereby contributing to societal resilience against cyber threats and economic instability.

Pricing

Price
£500 a unit
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@pegasuslabs.com.au. Tell them what format you need. It will help if you say what assistive technology you use.