FLINT UK TECHNOLOGY SERVICES LIMITED

Resource Solutions

Flint Technology Service's flexible Resource Solutions provide scalable external talent to complement internal teams. Our services range from contract roles and temp-to-perm positions to direct permanent hires and project-specific teams, all designed to seamlessly align with diverse business demands and swiftly adjust workforce in response to project needs and objectives.

Features

• Flexible external talent
• Scalable staffing solutions
• Contract worker provision
• Temporary-to-permanent hiring options
• Direct permanent recruitment
• Project-specific team assembly
• Tailored to diverse business needs
• Quick workforce adaptation
• Cater to skill gaps and changes
• Aligns with strategic goals and provides data network assurance

Benefits

• Enhances team flexibility and scalability
• Provides specalised expertise
• Project-based staffing flexibility
• Reduces long-term hiring commitments
• Supports project demands
• Facilitates easy workforce adjustments
• Align with budget constraints
• Bridges temporary skill shortages
• Promotes strategic business growth
• Rapid response to market changes

£400 to £1,100 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at daren.lawrence@flintmail.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

507000382985854

Contact

Daren Lawrence
07917770888
daren.lawrence@flintmail.com

Planning

• Planning service: Yes
• How the planning service works: We follow a rigorous and flexible approach to ensure that we provide the best value and quality to our buyers.; Understanding your needs: We work closely with you to understand your current challenges, goals, and expectations. We also analyse your existing infrastructure, software, and processes.; Crafting role descriptions: We collaborate with you to craft the role descriptions that match your requirements and expectations. We also consider the team dynamics and cultural nuances that affect the performance and collaboration of the resources.; Finding the right resources: We use our networks, internal and external databases to find the most suitable candidates for your project. We also leverage our professional experts to conduct assessments and technical testing before presenting candidates to you.; Delivering the resources: We provide you with the resources that you need, either as standalone or as a team. We also ensure that they have the necessary tools, access, and information to start working on your project as soon as possible.; Supporting the resources: We maintain regular communication with you and the resources to ensure that they are performing well and meeting your expectations. We also provide ongoing support and guidance to the resources to help them overcome any challenges/issues.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Flint Technology Services is an employee owned business, who are a cloud migration specialist company, with years of experience and expertise in helping businesses move to the cloud or between cloud services.; We offer a comprehensive and personalised cloud migration service, tailored to your specific needs and objectives.; We follow a proven process that starts with a deep dive into your existing organisational teams, to understand your current situation and your desired outcomes.; We then craft a customised migration plan that aligns with your business goals and defines the required levels of resourcing and skillsets to complete the migration.; We leverage our network of cloud experienced professionals to undertake the required activities, including detailed planning of each migration phase, from data preparation and workload categorisation to the actual move and post-migration support.; We provide hands-on assistance throughout the migration process, ensuring a seamless transition with continuous monitoring to identify and resolve any issues quickly.; We also offer training and support to your internal team, enabling them to manage the new cloud environment effectively.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Flint Technology Services provide buyers with qualified resources for their projects. Flint delivers high-quality resourcing in a timely and efficient manner. To measure the performance and effectiveness of the service, the following key metrics are used:; ; Time to Hire - Time to hire is an important indicator of our responsiveness, agility, and market knowledge.; Quality of Hire - Quality of hire is the degree to which the candidates provided meet or exceed your expectations in terms of skills, competencies, performance, and fit. This KPI measures how well we understand your hiring needs.; Fill Rate - This KPI measures how successful and reliable we are in finding and securing talent for your roles. Fill rate is an important indicator of our reach, network, and reputation.; Retention Rate - This KPI measures how well we are able to deliver candidates who are not only qualified, but also committed and engaged. Retention rate is an important indicator of Flint’s long-term value, impact, and alignment.; ; Flint Technology Services believes these metrics are important for buyers because they help evaluate the value and reliability of the service. These metrics can help buyers communicate their feedback and expectations to enhance and streamline the resourcing process.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 1 business day
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: N/A
• Support levels: Support can be provided according to buyer requirements - Details available upon request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BS EN ISO/IEC 27001:2017
• ISO/IEC 27001 accreditation date: 09/05/2023
• What the ISO/IEC 27001 doesn’t cover: This ISO covers the following: Information security Management in the provision of ICT solutions to the Vendors and Operators primarily within the UK Telecommunications industry involving the planning, advice, training, project management and implementation of technical solutions by Flint UK Technology Services Ltd from our UK Registered office.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Flint Technology Services is committed to playing an active role in the global effort to combat climate change. Our dedication to sustainability is woven into the fabric of our operational policies and corporate ethos. Recognising the significant impact that everyday activities can have on the environment, we actively encourage and enforce policies aimed at reducing our carbon footprint. ; ; This includes the conscientious management of resources within our offices and facilities, such as turning off lights and electrical equipment when not in use to save energy and benefiting from water conservation measures by installing water coolers in the office.; ; The adoption of a hybrid working method significantly contributes to energy savings and reduces the need for employees to commute, thereby lowering their carbon footprint. As a result, our office is less frequently used to full capacity, resulting in improved efficiency and flexible management of resources such as: heating, cooling and lighting. ; ; Flint offers all employees the option to invest in Electric Vehicles (EV) as EV’s significantly contribute to the fight against climate change by reducing the reliance on fossil fuels, a major contributor of greenhouse gas emissions. EV’s operate on renewable energy sources making them a greener alternative than petrol or diesel vehicles. Furthermore, employees are encouraged to use greener transportation such as trains as opposed to driving petrol or diesel vehicles to promote environmental sustainability.; ; Through these actions, Flint Technology Services not only minimises its environmental impact but also sets a standard for responsible behaviour within the technology sector. Our approach reflects a deep-seated belief that small changes, when adopted collectively, can lead to substantial environmental benefits, aligning our business operations with the broader goal of safeguarding our planet for future generations.

  Covid-19 recovery

  As Flint continues to navigate through the aftermath of the COVID-19 pandemic, our COVID-19 recovery strategy focuses on addressing the direct and indirect impacts of the crisis on our services and stakeholders. ; ; Our approach encompasses the enhancement of our Health and Safety protocols, aimed at safeguarding both employees and clients. To facilitate this, we have implemented a hybrid working model wherein employees are only required to attend the office once per week, with the remaining 80% of their work performed remotely. ; ; Furthermore, to enhance team cohesion and boost morale, we have reintroduced team days out and various bonding activities, ensuring that our employees reconnect and strengthen their collaborative ties in a safe and enjoyable manner. In addition, our monthly town hall meetings play a pivotal role in fostering open communication and engagement across Flint, allowing employees to share insights, voice concerns and stay informed about company developments. ; ; Moreover, we offer robust health benefits through partnerships with AIG Smart Health and Vitality. These programmes provide tailored health advice, fitness tracking along with personalised fitness plans to help our team maintain optimal health during these challenging times. ; ; Our team recognises the critical importance of mental well-being, as a result we have invested in a dedicated team of mental health specialists offering personalised care, ensuring each employee receives the required support to their individual needs. Whether employees need support with coping strategies, therapeutic sessions, or ongoing counselling, our mental health support is designed to help employees navigate both personal and professional challenges effectively.

  Tackling economic inequality

  Economic inequality poses significant challenges to social cohesion and economic stability, requiring multifaceted strategies to address it, in addition it is essential to implement policies that promote access to education and healthcare, ensuring everyone has the opportunity to improve their economic status.; ; Flint Technology Services is actively contributing to the reduction of economic inequality by championing apprenticeship programmes that provide invaluable on-the-job training alongside a competitive wage. Our apprentices are not only equipped with technical expertise but also seamlessly integrated into the tech industry, enhancing their job prospects and potential for higher future earnings. ; ; A salary benchmarking exercise was conducted, taking into consideration the nature of each role. Salaries were referred according to either the geographical office location (within M25) or by industry specialism, such as technical roles. Any positions that were identified as falling below the established salary range were granted an additional increase to align them with market rates.; ; 3 years ago Flint introduced an enhanced cost living pay increase to all employees. Since its inception, we have consecutively paid these increases each year. Additionally, we provided all employees with access to an AAG Financial Education package. This initiative aims to empower employees by providing them with the knowledge and tools necessary to make informed financial decisions. By understanding how to effectively manage and maximise their earnings, employees can build a more secure financial future for themselves and their families.

  Equal opportunity

  Flint Technology Services is committed to fostering a culture of inclusivity and equality, central to our mission is the principle of providing fair and equal opportunities to all individuals, regardless of their background, identity, or circumstances. ; ; We implement this commitment through comprehensive transparent recruitment and promotion practices, ensuring that talent, effort and merit are the sole determinants of an individual's progression within the company. ; ; Our policies are designed to eliminate bias, promote diversity and create an environment where all employees feel valued, respected and empowered to reach their full potential. ; ; By actively working to dismantle barriers and championing individuals, Flint Technology Services not only enhances its operational excellence but also contributes to a more equitable and inclusive tech industry. Through these efforts, Flint strives to set a benchmark for fairness, recognising that our collective strength is magnified when every individual is given the chance to succeed.

  Wellbeing

  As an employee-owned business, at Flint Technology Services, we firmly believe that the wellbeing of our employees is paramount to our success. Our commitment to fostering a healthy, positive work environment is reflected in our wellbeing policy, designed to support the physical and mental health of all employees. ; ; We are committed to encouraging a work-life balance that cultivates both personal and professional development for every employee. To achieve this we introduced Vitality, an employee support service. Vitality promotes healthier lifestyle choices among employees through various initiatives such as rewards for exercising. Furthermore, employees also benefit from: 24/7 access to GP, physiotherapy and extensive medical cover.; ; Moreover Flint has also introduced AIG Smart Health, providing employees with: Access to specialist nutritionists to discuss dietary requirements, personalised 4 or 8 week programme design by sports coaches and nutrition experts, mental health support and counselling as well as a second opinion on medical conditions from world-leading experts; ; By actively promoting wellbeing through these initiatives, we empower our employees to excel both in and beyond the workplace. Affirming our belief that a satisfied team forms the foundation of a thriving company.

Pricing

• Price: £400 to £1,100 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at daren.lawrence@flintmail.com. Tell them what format you need. It will help if you say what assistive technology you use.