CLUSTER GREENS LIMITED

Cloud Infrastructure Management

Cluster Greens Limited's cloud infrastructure management service ensures the efficient operation and maintenance of clients' cloud-based IT infrastructure. We handle tasks such as provisioning, monitoring, security, and optimisation to guarantee optimal performance, reliability, and cost-effectiveness of cloud resources.

Features

• Resource Provisioning: Optimise cloud resource allocation efficiently.
• Monitoring and Alerts: Ensure infrastructure health through continuous monitoring.
• Security Management: Implement robust data protection measures securely.
• Performance Optimisation: Tune resources for optimal performance and cost.
• Scalability: Scale resources dynamically as per demand.
• Backup and Recovery: Ensure data integrity with effective recovery.

Benefits

• Cost Savings: Optimal resource utilisation reduces expenses.
• Reliability: Systems ensure high availability and integrity.
• Security: Best-in-class measures mitigate risks.
• Efficiency: Streamlined processes enhance operational productivity.
• Scalability: Resources adapt to changing business demands.
• Expert Support: Skilled professionals provide ongoing management.

£200 to £1,400 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@clustergreens.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

508216457916259

Contact

Jazeena Jazeem
07412433129
info@clustergreens.com

Planning

• Planning service: Yes
• How the planning service works: Cluster Greens Limited assists buyers in planning their cloud hosting or software service implementation through thorough analysis and consultation. We evaluate their current infrastructure, assess their needs and goals, and develop a tailored plan for migrating to the cloud or optimising existing cloud services. Our experts provide guidance on selecting the right cloud providers, determining resource requirements, and establishing timelines and milestones for a smooth implementation process.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Cluster Greens Limited offers comprehensive training programs as part of our cloud infrastructure management service. Our training covers various aspects of cloud infrastructure, including deployment, configuration, monitoring, and optimisation. Participants receive hands-on experience with cloud platforms and tools, enabling them to effectively manage and maintain cloud environments. Our training sessions are conducted by experienced professionals who provide practical insights, best practices, and guidance to ensure participants acquire the skills needed to excel in cloud infrastructure management.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Cluster Greens Limited facilitates seamless migration to the cloud or between cloud services for buyers. Our experts handle the setup and migration process, including data transfer, application deployment, and configuration of cloud resources. We ensure minimal disruption to operations by carefully planning the migration strategy, conducting thorough testing, and coordinating with stakeholders. Our goal is to execute the migration efficiently, ensuring data integrity, security, and optimal performance throughout the transition.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Cluster Greens Limited aids buyers in conducting comprehensive quality assurance and performance testing for their cloud infrastructure. We develop test plans, execute testing protocols, and analyse results to ensure the reliability, scalability, and efficiency of the cloud environment. Our team identifies potential bottlenecks, optimises resource allocation, and fine-tunes configurations to enhance system performance and user experience. Through rigorous testing methodologies, we help buyers mitigate risks and validate the effectiveness of their cloud infrastructure.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Our standard service hours are from 09:00 to 17:00, Monday to Friday, excluding UK bank holidays. However, we can arrange additional support outside of these hours upon request. While our support is primarily offered remotely, we also provide dedicated on-site support under special arrangements as needed. This ensures that our clients receive the assistance they require, whether it's during regular business hours or outside of them, and whether it's through remote channels or on-site presence, tailored to their specific needs and preferences.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Response time during working hours(9am - 5pm)/ weekends upon request.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Our web chat is designed with accessibility in mind to ensure that all users, regardless of their abilities or disabilities, can effectively engage with the platform.
• Web chat accessibility testing: Under development
• Support levels: Our support levels are structured to provide comprehensive assistance and guidance to users based on their specific needs and requirements. We offer multiple tiers of support to accommodate varying levels of complexity and urgency in addressing issues and inquiries.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Cluster Greens Limited, the name of the business itself reflects the greenery idea. Our commitment to fighting climate change is ingrained in every aspect of our operations. We actively encourage paperless documents among our consultants. At Cluster Greens Limited, we prioritise sustainability and efficiency in our operations. As part of our commitment to environmental responsibility and streamlined workflows, we advocate for the utilisation of cloud services over on-premises solutions. Through our emphasis on cloud services, we strive to create a workplace that is not only more environmentally sustainable but also more flexible and productive for our consultants. Additionally, we advocate for green initiatives within our client projects, encouraging the adoption of sustainable practices and eco-conscious technologies.

  Covid-19 recovery

  In response to the Covid-19 pandemic, Cluster Greens Limited is committed to aiding recovery efforts with our innovative technology solutions. We provide remote work solutions, facilitating organisational productivity while prioritising employee safety. Our focus is on assisting organisations in transitioning to new work models, whether remote or hybrid, promoting social distancing and post-pandemic practices. Additionally, we advocate for these approaches within our own workforce, leveraging technology to address pandemic challenges, foster recovery, and enhance resilience against future crises.

  Tackling economic inequality

  At Cluster Greens Limited, we are dedicated to tackling economic inequality through our G-Cloud service provision. We prioritise fair and transparent pricing models, ensuring accessibility to our services for organisations of all sizes, including those with limited resources. Additionally, we actively seek partnerships with local communities and small businesses, providing opportunities for collaboration and growth. Through mentorship programs, skills development initiatives, and job creation efforts, we aim to empower underserved communities and bridge the gap between socioeconomic disparities. By fostering an ecosystem of inclusive economic participation, we contribute to building a more equitable and prosperous society for all.

  Equal opportunity

  Cluster Greens Limited is deeply committed to promoting equal opportunity in all aspects of our G-Cloud service provision. We prioritise creating inclusive environments where individuals from diverse backgrounds have equitable access to opportunities for employment, growth, and advancement. Our hiring and promotion practices are designed to eliminate discrimination and bias, ensuring that talent is recognised and rewarded based on merit alone. Through comprehensive training programs and initiatives to foster diversity and inclusion, we strive to cultivate a workplace culture where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents to our mission and vision.

  Wellbeing

  Promoting well-being through our G-Cloud service provision is paramount to our commitment to social value. We prioritise user-centric design, ensuring our solutions enhance mental and physical health. By facilitating remote work, we support work-life balance and reduce stress. Our platforms prioritise data privacy, fostering peace of mind through robust cybersecurity measures. Additionally, our training programs empower staff, enhancing job satisfaction and professional development. Through these initiatives, we aim to create a supportive and inclusive digital environment that prioritises the holistic well-being of individuals, contributing positively to society's overall welfare.

Pricing

• Price: £200 to £1,400 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@clustergreens.com. Tell them what format you need. It will help if you say what assistive technology you use.