ICS.AI LTD
AI Transformation Planning and Design Service
The planning and design sprint identifies a suitable solution architecture to meet the goals of the transformation programme, and includes project artifacts like assumptions and dependencies. This phase confirms the technical blueprint to support project going forward and provides the basis for the full deployment of the agreed use cases.
Features
- Tailors frameworks for specific transformation goals, identifying Suitable Solution Architecture
- Incorporates assumptions and dependencies in planning, including other Project Artifacts
- Establishes a detailed guide for technical requirements, confirming Technical Blueprint
- Prepares for complete implementation of use cases, supporting Full Deployment
- Clearly outlines steps for project progression, offering Structured Road mapping
- Ensures compatibility with existing systems, providing Integration Readiness
- Highlights potential challenges early, facilitating Risk Identification
- Defines necessary resources for project phases, planning Resource Allocation
- Ensures all parties are coordinated, achieving Stakeholder Alignment
- Records project expectations for clarity, documenting Assumption
Benefits
- Provides clear project guidelines and expectations, enhancing Project Clarity
- Lays groundwork for successful implementation, facilitating Effective Deployment
- Optimises use of available resources, improving Resource Efficiency
- Identifies potential issues early to mitigate risks, minimising Technical Risks
- Guides decision-making with detailed technical insights, supporting Strategic Decisions
- Makes subsequent phases smoother and faster, streamlining Implementation Process
- Increases likelihood of meeting project objectives, boosting Project Success Rates
- Everyone understands their responsibilities, clarifying Stakeholder Roles
- Aligns new solutions with existing infrastructure, ensuring Compatibility
- Keeps team efforts aligned with project goals, improving Team Coordination
Pricing
£33,352 to £133,408 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at andrew.smith@ics.ai.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 0 9 2 4 2 2 3 4 8 2 8 7 9 1
Contact
ICS.AI LTD
Andrew smith
Telephone: 01256 403800
Email: andrew.smith@ics.ai
Planning
- Planning service
- Yes
- How the planning service works
-
The Planning and Design service tailors the AI transformation opportunities, incorporating all necessary assumptions, dependencies, and a clear technical blueprint to ensure successful deployment. It prepares for implementation, ensuring all steps are clearly outlined and resources properly allocated. The engagement enhances project clarity, optimizes resource use, and minimizes technical risks, significantly boosting the likelihood of project success. By ensuring full stakeholder alignment and compatibility with existing systems, the engagement not only streamlines the implementation process but also fortifies decision-making with critical insights, ultimately fostering a coordinated effort that aligns closely with strategic objectives and detailed project expectations.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- SMART: AI products
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- The SMART: AI family of products
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- N/A hosted in Azure which is compliant
- ISO/IEC 27001 accreditation date
- N/A hosted in Azure which is compliant
- What the ISO/IEC 27001 doesn’t cover
- N/A hosted in Azure which is compliant
- ISO 28000:2007 certification
- Yes
- Who accredited the ISO 28000:2007
- N/A hosted in Azure which is compliant
- ISO 28000:2007 accreditation date
- N/A hosted in Azure which is compliant
- What the ISO 28000:2007 doesn’t cover
- N/A hosted in Azure which is compliant
- CSA STAR certification
- Yes
- CSA STAR accreditation date
- N/A hosted in Azure which is compliant
- CSA STAR certification level
- Level 5: CSA STAR Continuous Monitoring
- What the CSA STAR doesn’t cover
- N/A hosted in Azure which is compliant
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- N/A hosted in Azure which is compliant
- PCI DSS accreditation date
- N/A hosted in Azure which is compliant
- What the PCI DSS doesn’t cover
- N/A hosted in Azure which is compliant
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Our SMART AI platform advances public sector efforts to combat climate change by reducing carbon footprints through digital transformation. By enabling 24/7 self-service and automating routine enquiries, our technology significantly reduces the need for physical infrastructure and associated energy consumption. This digital shift minimises the environmental impact of commuting and office operations, aligning with governmental targets to reduce greenhouse gas emissions. Travelling to clients whilst implementing solutions is kept to the minimum and when travel is required the company policy is to use public transport. 90% of other interactions are exclusively online.Covid-19 recovery
In the wake of COVID-19, our SMART AI platform plays a crucial role in the recovery process by supporting resilient and flexible public services. It alleviates pressure on front-line staff by providing robust self-service options across multiple channels, 24-7, allowing users to access services without physical interaction. This capability has been essential in maintaining service continuity during social distancing measures, enhancing the public sector's ability to adapt to similar future challenges efficiently. This has been repeated in other situations where inbound demand signifcantly increases for a period of time and the platform can deal with massive spikes. Post COVID-19 examples are the Ukraine refugee crisis and more recently the cost of living crisis.Tackling economic inequality
Our SMART AI platform contributes to reducing economic inequality by democratising access to essential public services. By lowering operational costs through automation and AI-driven efficiencies, public sector organisations can reallocate funds to critical services and vulnerable communities. Additionally, our technology facilitates wider access to services, ensuring that economically disadvantaged groups receive timely and equal support, thus bridging the service gap across socioeconomic statuses. When working in different parts of the Uk, our on site activivites contribute to the local eceonmy through the use of facilitites such as local, hotel, restaurants and other local services when we are onsite.Equal opportunity
To enhance equal opportunity, our SMART AI platform incorporates accessibility and inclusivity at its core. It adheres to WCAG 2.1 AA standards, ensuring that our digital services are usable by people with disabilities. We extend this commitment by supporting multiple languages, which not only aids non-native speakers but also fosters inclusivity in diverse demographic settings. This approach ensures that all community members have equitable access to public services, regardless of physical ability or language proficiency.Wellbeing
Our platform enhances community wellbeing by offering round-the-clock access to public services, reducing stress and improving life quality for users. By automating routine tasks, we enable public sector organisations to focus more on personalised support where it matters most, improving overall service quality and user satisfaction. Additionally, the support for multiple languages and accessible interfaces ensures that all individuals, including those facing language barriers or disabilities, can engage with services comfortably and independently.
Pricing
- Price
- £33,352 to £133,408 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at andrew.smith@ics.ai.
Tell them what format you need. It will help if you say what assistive technology you use.