Softcat Limited
Nordic EHRS Innovation (Digital Health)
EHRS Innovation service pioneers healthcare evolution. Through EHR Research and Innovation, Nordic advance clinical trials digitally, enhancing patient recruitment. Pragmatic Nudging Trials are enabled. Quality Measure Programme Management ensures excellence. Value-Based Care Technology Solutions, Roster Management, Care Gap Management, Care Management, and Risk Adjustment (HCC/Custom) optimise healthcare delivery and outcomes.
Features
- EHR Research and Innovation
- Digitalization of clinical trials/Patient recruitment enhancement
- Enablement of Pragmatic Nudging Trials
- Quality Measure Program Management
- Value-Based Care Technology Solutions
- Roster Management
- Care Gap Management
- Care Management
- Risk Adjustment (HCC/Custom)
- Customized Solutions
Benefits
- Driving healthcare advancement
- Improving trial efficiency
- Facilitating behavioural interventions
- Ensuring high standards of care
- Enhancing care delivery efficiency
- Optimising healthcare provider resources
- Addressing gaps in patient care
- Providing comprehensive patient support
- Ensuring accurate patient risk assessment
- Tailoring services to unique healthcare needs
Pricing
£525 a unit
Service documents
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Framework
G-Cloud 14
Service ID
5 0 9 2 5 8 1 8 4 8 5 8 4 0 2
Contact
Softcat Limited
Charles Harrison
Telephone: 01628 403403
Email: psitq@softcat.com
Planning
- Planning service
- Yes
- How the planning service works
-
Nordic launched Cloud Innovation Lab to accelerate health system digital transformation in collaboration with Microsoft Azure and Amazon Web Services (AWS).
Healthcare leaders at any stage of cloud adoption can:
* Evaluate the effectiveness and dependability of cloud-hosted digital tools utilised by healthcare professionals, such as EHRs, AI, and analytical platforms, among others.
* Plan for unexpected increases in system demand that are critical to address in emergencies.
* Outline precise migration timelines and strategise for continual patient service delivery.
* Identify cost-saving opportunities by simulating fund reallocation from infrastructure to clinical innovation.
* Learn about financial operations (FinOps) to manage cloud investment and spending efficiently.
* Prepare health systems for future technological advancements, keeping them competitive and at the forefront of innovation. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Azure
- Amazon Web Services (AWS)
Training
- Training service provided
- Yes
- How the training service works
- Nordic can provide a range of training support including training strategy, curriculum design, training scheduling & logistics, training content and runbooks/playbooks as relevant to the nature of the service. Nordic will provide direct and indirect knowledge transfer to the client throughout the engagement, through a variety of methods as appropriate to the nature of the service eg formal workshops, focus groups, training sessions, project meetings, personal and/or group mentoring ensuring that it imparts to the client its wealth of healthcare and technology knowledge.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Nordic Global facilitates smooth cloud migrations, guiding buyers through assessment, strategy, execution, and ongoing support. Our expert team ensures:
- Assessment and Planning: Evaluate current infrastructure and requirements.
- Strategy Development: Formulate a tailored migration roadmap.
- Migration Execution: Seamless transition overseen by cloud experts.
- Optimization: Fine-tune performance and cost-efficiency post-migration.
- Continuous Support: Ongoing monitoring and assistance for sustained success. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft Azure
- Amazon Web Services (AWS)
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Quality Assurance (QA): Thorough assessment and testing to ensure system functionality and reliability.
Performance Testing: Rigorous evaluation of system responsiveness and scalability under various conditions.
Post-Migration Support: Ongoing assistance to maintain optimal system performance and reliability.
Customized Solutions: Tailored testing plans to meet the unique needs of each client.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by a third-party organisation
- How the support service works
- Nordic recommendations include leveraging cloud native tools for operations, governance and management. By leveraging the cloud native tools, we not only can bring integrated productivity & continuous advancements across the architecture, but we can do the same with economics and lower cost. We will form a tier level support with alerts integrated to ITSM or to an orchestration tool, that will provide us with options to triage automated alerts to different level of technical teams. Our governance model is to establish a two in the box model where we work hand in hand with the customers internal team, this approach creates win-win and a built in transition of knowledge as and when required.
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Reseller (no extras)
- Organisation whose services are being resold
- Nordic
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- A-Lign Compliance and Security Inc
- ISO/IEC 27001 accreditation date
- N/A
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
- HITRUST Certification
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Softcat are dedicated to reducing our environmental impact and actively promoting sustainability. Our commitment to sustainability is a core aspect of our business strategy, driving us to innovate and lead in the creation of a more sustainable future for our company and the communities we serve. This commitment is embedded in our policies, operating procedures, and training programs.
We are proud to be the first FTSE 250 company to be awarded 5-star status in relation to the United Nations Sustainable Development Goals.
We aim to achieve a Carbon Net-Zero Value Circle by 2040 by prioritising renewable energy, reducing natural resource use, minimising waste, and safeguarding biodiversity in compliance with environmental legislation.
At Softcat, we have taken significant steps towards securing renewable energy across our organisation, reducing our scope 1 & 2 emissions. We had the target of using 100% Renewable Energy across all our locations by 2024. We successfully delivered against this target ~2 years early.
In May 2023 we took delivery of 15 electric vehicles, replacing all existing fossil-fuelled company cars used by employees for business means. The implementation of the EV pool fleet will see a saving of over 80 tons of CO2e per year. A huge impact on our Net Zero targets.Tackling economic inequality
As a value-add reseller, Softcat outsources the products, services, and solutions through our extensive network of partners, to best suit the needs of our broad client base. We always consider and promote SMEs and local providers where appropriate, particularly for the products and services we offer via the G Cloud framework.
We remain dedicated to improving employability and educational awareness across schools, colleges, and universities to help break down the barriers to joining technology organisations.
We work collaboratively with many schools that are close in proximity to our offices, to ensure we are actively supporting the community as well as schools from lower socio-economic backgrounds.
We visit the schools to talk about the IT sector and the roles in our organisation, as well as promoting work-experience opportunities during the summer. In particular, we actively encourage students from diverse backgrounds to engage in work experience to appreciate the roles available in our sector.
For ambitious school and college leavers, a Softcat Apprenticeship is a great first step into the world of work, with 94% of our apprentices offered a permanent position at Softcat post apprenticeships, which goes to show the amazing opportunity available with us.
We were ranked 1st in IT & Consultancy, and 10th overall in by RateMyApprenticeship.com - Best 100 Apprenticeship Employers 2023-2024 list.
Softcat now also offer 12 month paid internships to University students looking to complete a year in industry as part of their undergraduate studies.Equal opportunity
Our approach to diversity and inclusion is introduced first during our induction training, as part of our Softcat values, outlining responsibility to uphold our principles. This message is reinforced by our process and policies, networks, Allyship Training and Inclusion Awareness campaigns.
Softcat supports diversity and inclusion through various networks including:
- Supporting Women in Business (SWIB)
- The Ethnic and Cultural Network
- The Pride Network
- The Family Network
- The Empowering Disability and Neurodiversity Network (EDN)
- The Faith at Work Network
- Armed Forces & Veterans Network
These networks aim to create a supportive and inclusive work environment for all employees, regardless of gender, ethnicity, sexual orientation, disability, or family commitments.
Our allyship programme, Stronger Together, is a mixture of event and workshop-based training available to all staff. Programme topics include, bias, power, privilege, and being a greater ally.
Inclusion Awareness campaigns include race, disability, sexual orientation, gender, faith, and caring responsibilities. These sessions highlight and celebrate minority groups, through panel sessions, Q&A sessions and training, providing an opportunity to discuss and understand ways to be more inclusive.
Our efforts to improve diversity and inclusion have been incredibly successful. Since 2020, the number of female employees below management level has increased to 35%, and the number of ethnic minority employees rose to 17%.Wellbeing
At Softcat, all employees are provided with access to our multidimensional wellbeing programme which includes flexible work arrangements, free nutritious breakfast, mental health support, employee benefits scheme, health and wellbeing week activities, and online workshops.
Giving back to the community is an innate part of who we are as a company. All Softcat employees are therefore given two volunteer days per year to support a charitable or community cause.
Each of our 10 regional offices also support local charities through fundraising, donations and events. For example, our Manchester office has raised over £30,000 for the WeLoveMCR charity. This funding has supported young, disadvantaged Manchester citizens in gaining qualifications to broaden their work opportunities and supporting local groups in delivering indispensable services that enable community cohesion.
Pricing
- Price
- £525 a unit
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at psitq@softcat.com.
Tell them what format you need. It will help if you say what assistive technology you use.