CHANGING SOCIAL LTD
App Modernisation
Our App Modernisation service transforms your legacy systems, leveraging cloud advancements to enhance application agility, resilience, and functionality. This approach ensures your software infrastructure is agile, secure, and aligned with modern business needs, allowing you to respond rapidly to market changes.
Features
- Analysis and re-architecting of legacy applications.
- Cloud-native technology integration.
- Continuous modernisation strategy.
- Security enhancement for applications.
- Legacy system data migration.
- Customised training for new systems.
- User experience redesign.
Benefits
- Extends the life and relevance of critical applications.
- Reduces operational costs with cloud efficiencies.
- Improves system performance and user satisfaction.
- Enhances security and compliance measures.
- Facilitates future-proof scalability.
- Increases organisational agility and innovation.
- Reduces downtime and accelerates user adoption.
- Boosts overall return on technology investments.
Pricing
£800 to £1,300 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at james.mitcham@changingsocial.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 1 0 5 2 6 1 6 2 7 4 4 4 6 1
Contact
CHANGING SOCIAL LTD
James Mitcham
Telephone: 07967349522
Email: james.mitcham@changingsocial.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We offer comprehensive planning services for Microsoft 365, Microsoft Viva, and Microsoft Copilot implementations. Our team of PROSCI-certified Microsoft specialists enables a strategic approach that encompasses more than mere deployment. We emphasise effective utilisation and adoption, prioritising a culture of change management to maximise ROI and licence optimisation for your cloud software investments.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Microsoft 365
Training
- Training service provided
- Yes
- How the training service works
- We provide specialised training for cloud software and hosting services, tailored particularly to Microsoft technologies. Our Microsoft Adoption and Training service ensures that your team is well-versed and proficient in cloud solutions like Microsoft 365, Microsoft Copilot and the Power Platform. This programme includes custom training strategies—Value-Led, Product-Led, and Persona-Led—to cater to different learning styles and requirements, enhancing user competence and confidence. Through practical sessions, curriculum development, and post-training support, we empower your staff to effectively utilise cloud technologies, driving productivity and optimising your technology investment. Recordings of training sessions are at no cost allowing you to develop a repository of learning materials for future use.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft 365
- Microsoft Copilot
- Microsoft Power Platform
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our service streamlines cloud migration with a two-phase approach, ensuring seamless transition and digital upskilling for minimal disruption. In phase one, we strategically migrate your operations to the cloud, maintaining productivity throughout. The subsequent transformation phase unlocks the full potential of the Microsoft Platform, fast-tracking the realisation of its benefits and enhancing your ways of working. This systematic process not only optimises your Microsoft investment but also fosters a robust digital environment.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft 365
- Microsoft Viva
- Intranet migrations
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security risk management
- Security design
- Cyber security consultancy
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Yes, we provide comprehensive support for cloud hosting and software services, tailored specifically for IT teams and Microsoft Product Owners. Delivered by our Customer Success team, our managed service offerings keep you abreast of the continuous updates to the Microsoft Platform. We proactively inform you about upcoming changes to your Microsoft 365 tenancy that could affect end-user productivity and assist with internal communication strategies for managing these changes. Additionally, we offer specialised support for citizen-developed applications on the Power Platform, helping end users resolve issues with applications and automation, areas often not covered by traditional IT service desks.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- SLA’s are typically discussed contract stage.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Our levels of support are project-dependent and discussed during the contract stage.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At Changing Social, our commitment to combating climate change is demonstrated through several strategic initiatives:
Remote First Delivery: We predominantly operate remotely and advocate for remote-first delivery in our client engagements. This approach significantly reduces our environmental impact by minimizing the need for travel and reducing office space energy consumption. It's an effective method to lessen our carbon footprint while maintaining high productivity and client satisfaction.
PULP Webinar Series: We host a webinar series titled "PULP" (Please Use Less Paper), which educates and encourages the use of digital technologies to reduce paper usage within organizations. The series focuses on digital alternatives for note-taking, meeting transcriptions, and the collection of employee, customer, and citizen data. By promoting less reliance on paper, we aim to reduce waste and environmental degradation.
Carbon Survey: Understanding our environmental impact is crucial for meaningful change. We have undertaken a comprehensive carbon survey to monitor and assess the emissions associated with our operations. This data informs our sustainability strategies and helps us set targeted goals to reduce our carbon footprint further.Covid-19 recovery
To support COVID-19 recovery, Changing Social has implemented several key initiatives:
Flexible Working: We've established flexible working policies to accommodate the diverse needs of our team, enabling them to manage their personal and professional responsibilities more effectively during these challenging times.
Health and Wellbeing Programs: We've introduced health and wellbeing programs aimed at supporting our colleagues' mental and physical health, ensuring they have the resources and support necessary to navigate the uncertainties brought about by the pandemic.Tackling economic inequality
Changing Social actively engages in initiatives aimed at driving economic recovery through various strategic partnerships and programs:
Digital Skills Enhancement: In collaboration with the West of England Combined Authority (WECA) and the University of the West of England (UWE), we deliver over 50 digital bootcamp sessions to enhance digital skills in the region.
Accessibility to Learning: We offer a wide range of free webinars accessible to all, aiming to boost digital capabilities.
Apprenticeship Programs: Opportunities in data analysis, application development, and business consulting are available, providing a nurturing environment for skill development.
Community and Business Engagement: We participate in diverse events across the UK, covering topics from small business support to women in business, contributing to broader community and economic support.
Pro-Bono Consulting: We provide pro-bono consulting to charities like One World Strong Foundation, enhancing support systems for victims of crises, with our efforts recognized globally, including presentations at the White House.Equal opportunity
Changing Social is committed to fostering an inclusive and diverse workplace, demonstrated by having 50% female directors in leadership roles and maintaining 48% female representation across the business. Our inclusive hiring practices ensure a fair and unbiased recruitment process, supporting our status as a founding member of the Good Employment Charter and a Disability Confident Employer. We provide accessible work environments and actively promote discussions about disabilities and neurodiversity, ensuring all employees feel supported and valued. These initiatives not only enhance our corporate culture but also reflect our dedication to social responsibility and equality.Wellbeing
At Changing Social, employee wellbeing is a top priority. We regularly host diverse and engaging sessions designed to encourage downtime and enhance wellbeing. Activities have included origami, chair yoga, cooking classes, and Easter egg painting, providing fun and inclusive opportunities for staff to unwind. Additionally, we monitor employee wellbeing through online platforms, which are routinely discussed in one-to-one meetings with line managers. We also review timesheets to assess the impact of long working hours, addressing any concerns during managerial reviews and providing lieu days where necessary to support work-life balance.
Pricing
- Price
- £800 to £1,300 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at james.mitcham@changingsocial.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.