SIMODA LIMITED

ERP Software Provision & Implementation – Industry Specific Solutions

Simoda offers cloud-based ERP solutions tailored for the UK public sector, including Microsoft Dynamics 365 and industry-specific ERP platforms (e.g. for healthcare, education, local government). Our service includes discovery, implementation, integration, and ongoing support. We work with buyers to identify the best-fit solution for their needs, ensuring compliance.

Features

• Finance: ledger, payables, receivables, budgeting, reporting, compliance.
• HR & payroll: core HR, talent, payroll, self-service, automation.
• Procurement: purchasing, contracts, supplier onboarding, spend analysis, compliance.
• Project management: planning, tracking, reporting, resources, costs, milestones.
• Asset management: acquisition, tracking, depreciation, maintenance, disposal.
• Cloud access: secure browser use on desktop, tablet, mobile devices.
• Configurable workflows: custom processes, notifications, multi-level approvals.
• Real-time analytics: dashboards for finance, HR, procurement, operations.
• Third-party integration: APIs for legacy systems, payroll, external platforms.
• Implementation tailored to selected modules for relevant, efficient deployment.

Benefits

• Real-time financial visibility, improved control, accurate budgets, informed decisions.
• Streamlined HR, timely payroll, less manual effort, better employee experience.
• Faster procurement, fewer errors, transparent processes, stronger supplier relationships.
• On-time, on-budget projects, clear accountability, improved project delivery.
• Optimised asset use, reduced loss, lower maintenance, longer asset life.
• Work efficiently anywhere; supports remote, hybrid, and flexible working.
• Adapts to unique needs, supports public sector processes, future-proofed.
• Data-driven decisions, spot trends, risks, opportunities, improve performance.
• Smooth integration, minimal disruption, connects with existing systems.
• Implementation matches priorities, maximises value, minimises unnecessary complexity.

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@simoda.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

511222088086165

Contact

Kate Hill
0114 553 3600
publicsector@simoda.co.uk

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Payroll management
  • Procurement
  • Order management and orchestration
  • Enterprise performance management
  • Project and portfolio management
  • Asset life-cycle management

  Financial

  • Financial and Accounting Applications
  • Accounts Payable Applications
  • Accounts Receivable Applications
  • Treasury and Risk Management Applications
  • Travel and Expense Management Applications
  • Corporate Tax Management Applications

  Human capital management

  • Core Human Resources Applications
  • Talent Management Applications
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Our ERP solution can be integrated as an extension to a range of existing finance, HR, payroll, procurement, and business intelligence systems. It is commonly deployed alongside Microsoft 365, Microsoft Dynamics 365, SAP, Oracle, Unit4, and other sector-specific platforms. The service is also fully functional as a standalone ERP solution.
• Cloud deployment model:
  • Public cloud
  • Hybrid cloud
• Service constraints: Simoda’s SaaS services are delivered via secure, cloud-based platforms and require reliable internet connectivity for optimal performance. Service availability depends on third-party hosting infrastructure, which meets industry standards for uptime and resilience. Customers must ensure compatible browsers and devices for access. While highly configurable, custom integrations may require additional scoping and lead time. Data residency and compliance align with UK GDPR; however, customers are responsible for their internal governance policies. Planned maintenance windows will be communicated in advance, and emergency updates may occur to maintain security and service integrity. No physical infrastructure is provided.
• System requirements:
  • Modern web browser: Chrome, Edge, Firefox, Safari, latest versions.
  • Reliable broadband internet connection, minimum 10 Mbps recommended.
  • JavaScript and cookies enabled in browser settings.
  • Devices running Windows, macOS, iOS, or Android supported.
  • Screen resolution 1280x720 pixels or higher recommended.
  • PDF reader for viewing reports and exported documents.
  • Email client for notifications, password resets, and support communications.
  • No additional software installation required for standard use.
  • Compatible with standard anti-virus and endpoint security solutions.
  • SSO integration requires SAML 2.0 or OpenID Connect support.

User support

• Email or online ticketing support: Yes
• Support response times: Standard: 8am–6pm, Monday–Friday (We can extend hours to 24/7); Priority 1 response within 1 hour; Priority 2 response within 4 hours; Priority 3 response within 1 business day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Simoda offers flexible support tiers designed for public-sector organisations with varying operational needs.; ; Standard Support (included):; Covers email/ticketing support, monitoring, basic optimisation, security checks, and monthly reporting. Clients receive one quarterly review and dedicated access to a named technical consultant. Standard support ensures stability, compliance and smooth operation of migrated platforms.; ; Enhanced Support:; Provides 24/7 monitoring, enhanced SLAs, phone and web chat access, proactive incident management, monthly optimisation reviews and cost-management insights. This level is ideal for organisations operating critical workloads, requiring higher resilience, or wanting continuous governance support.; ; Premium Support / Fractional Cloud Leadership:; Offers strategic oversight from senior Simoda cloud specialists, including architectural governance, cloud roadmap development, long-term cost modelling, and hands-on delivery support. Clients benefit from a named Cloud Lead acting as an extension of their internal team.; ; Migration Phase Support:; Simoda provides tailored onboarding, testing, data validation, go-live support, training and early-life support to ensure a seamless transition.; ; This tiered model gives public-sector customers confidence, transparency and the ability to select a support level aligned with budget, risk and complexity.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We provide a structured onboarding process to help users quickly adopt the service. This includes initial setup guidance, configuration support, and tailored training sessions delivered remotely or on-site. Training covers core functionality, role-based workflows, and best practices to ensure users can operate efficiently from day one. Comprehensive documentation, video tutorials, and user guides are available for self-service learning. Our support team offers assistance during implementation and beyond, helping with data migration, integration, and customisation where required. We also provide knowledge transfer sessions for administrators to manage ongoing changes confidently, ensuring a smooth transition and long-term success.; ; Simoda, in collaboration with our key partners, offers tailored on-site training to ensure successful adoption of the implemented solution. Training sessions are customised to the client’s business processes and user roles, covering system navigation, configuration, and best practices. Our approach includes interactive workshops, hands-on exercises, and real-world scenarios to build confidence and competence. On-site delivery allows direct engagement with end-users, addressing specific questions and ensuring practical understanding. This personalised training complements our remote and self-service resources, providing a comprehensive onboarding experience that accelerates implementation and maximises value from the solution.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: When the contract ends, users can extract their data using built-in export tools or APIs, dependent on the solution procured. Data can be exported in standard formats such as CSV, Excel, or XML to ensure compatibility with other systems. We provide guidance and support during this process, including instructions for exporting records, reports, and configuration data. Users retain full control over their data and can download it securely before service termination. For large datasets or complex migrations, additional assistance can be arranged. Once extraction is complete, data is removed from our systems in line with agreed data sanitisation and compliance requirements.
• End-of-contract process: At the end of the contract, customers retain full control of their data. We provide built-in export tools and APIs to allow secure extraction of data in standard formats such as CSV, Excel, or XML. Guidance and documentation for self-service data extraction are included in the contract price, and our support team is available to assist during the extraction period. Once data has been successfully exported, we securely delete all remaining data from our systems in line with GDPR and the Data Protection Act 2018.; Our data sanitisation process follows industry best practices and ISO 27001 standards to ensure data is rendered irretrievable. This includes overwriting or cryptographic erasure methods, with full compliance to legal and regulatory requirements. Customers can request confirmation of deletion for audit purposes.; Included in Contract Price:; Access to export tools and APIs; Documentation and guidance for data extraction; Secure deletion of data post-extraction; Additional Cost:; Managed data migration services to another solution, including planning, transformation, and validation.; This approach ensures transparency, compliance, and security throughout the end-of-contract process, giving customers confidence that their data is handled responsibly.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Simoda provides solutions with full functionality on desktop via browser or Windows app, including advanced configuration, reporting, and integrations with Office tools. Users benefit from multi-window navigation, keyboard shortcuts, and extensive customisation. The mobile app (iOS and Android) provides a streamlined interface for quick tasks such as approvals, data lookup, and timesheet entry. It focuses on core features, offers limited personalisation, and excludes advanced admin tools. Mobile supports some offline capability but lacks complex reporting and configuration options. In short, desktop delivers the complete ERP experience, while mobile is optimised for on-the-go access to essential functions
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Simoda provides solutions with modern, intuitive web-based interfaces accessible through supported browsers, including Microsoft Edge, Chrome, Firefox, and Safari. The interface is designed for ease of navigation with role-based dashboards, personalised home pages, and quick access menus. Users can perform tasks via a responsive layout that adapts to different screen sizes, ensuring consistency across desktop and mobile devices. The interface supports embedded help, search functionality, and integration with Microsoft 365 apps like Outlook and Excel. Mobile apps offer a simplified interface optimised for touch, enabling essential functions on the go while maintaining secure access to core features.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Our market-leading partners have conducted accessibility testing with users who rely on assistive technologies to ensure our solutions are inclusive and meet accessibility standards. Testing included screen readers, keyboard-only navigation, and high-contrast display modes. We verified logical tab order, alternative text for images, ARIA landmarks, and compatibility with browser zoom and resizing. Feedback confirmed that core navigation and key tasks can be completed without a mouse. These tests align with WCAG 2.1 AA guidelines and UK public sector accessibility requirements. Our partners continue to review and improve accessibility features based on user feedback and evolving standards.
• API: Yes
• What users can and can't do using the API: This is dependent on the solution/s procured. Generally, our solutions provide a REST-based API that enables integration and automation of key service functions. Users can set up the service through the API by creating accounts, configuring basic settings, and provisioning resources. The API supports making changes such as updating user details, managing permissions, and modifying configuration parameters. It also allows retrieval of data for reporting and integration with Line of Business systems. Limitations include restrictions on advanced administrative tasks, complex customisation, and certain security-sensitive operations, which must be performed through the main interface.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: This is dependent on the solution/s procured. Generally, our solutions offer extensive customisation to align with unique business processes. Users can personalise dashboards, menus, and role-based views to display relevant data and tasks. Configuration options allow modification of workflows, approval hierarchies, and reporting formats without coding. For deeper customisation, APIs and extension frameworks enable integration with third-party applications and development of bespoke features. Users can add custom fields, adjust page layouts, and tailor security roles to meet organisational requirements. While most changes can be made through the interface or API, structural changes to core modules and system-level configurations require administrative access and may be subject to governance controls.

Scaling

• Independence of resources: We guarantee resource independence through a multi-tenant architecture with strict logical isolation. Each customer operates within dedicated environments for data, configuration, and performance. Microsoft Dynamics 365 leverages Azure’s auto-scaling and load-balancing to dynamically allocate compute and storage, ensuring no tenant impacts another. Continuous monitoring and proactive capacity planning prevent contention. SLAs underpin availability and performance, supported by redundant infrastructure and failover. Our approach combines Microsoft’s cloud resilience with Simoda’s managed service wrap (if purchased), delivering predictable performance regardless of demand fluctuations, while maintaining compliance with UK Government security and data protection standards.

Analytics

• Service usage metrics: Yes
• Metrics types: We provide clear service metrics for our ERP solutions, including system availability (% uptime), transaction processing performance, and data integrity checks. Support KPIs cover incident volumes, SLA response and resolution times, and change success rates. Security metrics include patch compliance and backup success %. Customer experience is tracked via CSAT and service improvement actions. Metrics are reported monthly and at quarterly reviews, with live dashboards and export options (CSV/PDF). Targets are agreed per call‑off and underpinned by service credits if not met, ensuring transparency and continuous optimisation throughout the contract term.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Microsoft, Ingrams Micro

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Standard export options allow downloading data in widely supported formats such as CSV, Excel, or XML, ensuring compatibility with other systems. The process is self-service and can be initiated through the administration interface or via API calls for automation. Detailed guidance and documentation are available to assist users throughout the process. For large or complex datasets, additional support can be arranged. Once data is exported, users retain full control, and the service ensures secure handling until data is completely removed in line with compliance requirements.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Excel (.XLSX) –Widely used for reporting and analysis.
  • XML (Extensible Markup Language) –Structured format for system integrations.
  • JSON (JavaScript Object Notation) –Common for APIs and web applications
  • ODF (Open Document Format) –Standard for open-source office tools.
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • Excel (.XLSX) – Common for structured data imports.
  • XML (Extensible Markup Language) – Used for system-to-system integration.
  • JSON (JavaScript Object Notation) – Ideal for API-based imports.

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Software providers guarantee the availability of services through documented Service Level Agreements, typically committing to 99.9% monthly uptime, with service credits provided where availability falls below agreed thresholds. ; Credits are typically 25% of the monthly service fee if uptime falls below 99.9%, and 50% if uptime falls below 99.0%.
• Approach to resilience: All solutions that Simoda partner with are designed for resilience using globally distributed datacentre architecture with redundant power, data replication, and automated recovery. These are supported by continuous monitoring, and controlled change management.
• Outage reporting: This is dependent on the service procured but is typically a real-time status webpage, as well as direct email communication.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Management interfaces are protected by role based access with least privilege, just in time elevation, and Conditional Access policies that can restrict admin portals to MFA verified users and compliant, known devices. All privileged operations and sign ins are logged and auditable.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Simoda operates a fully certified Information Security Management System (ISMS) aligned to ISO 27001, demonstrating robust, independently audited controls for safeguarding data and managing information security risks. The company maintains documented policies covering information security governance, risk management, access control, operational security, and incident response. These policies define Simoda’s security principles, roles, and responsibilities, establishing clear requirements for protecting information assets in line with ISO 27001. Policies act as high‑level statements of intent, while related procedures describe how controls are implemented and maintained.; Simoda’s reporting structure includes management oversight of the ISMS, as required by ISO 27001, ensuring leadership accountability, resource allocation, and ongoing review of security performance. ; To ensure policies are followed, Simoda undergoes external ISO 27001 audits, internal reviews, and continuous risk assessments. Staff training, ongoing monitoring, and periodic control evaluations reinforce compliance, supporting ISO 27001’s emphasis on continual improvement.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: The service uses defined configuration and change management processes to control how service components are introduced, modified and retired throughout their lifecycle. Changes to the service are managed through a formal change process. Proposed changes are assessed for operational and security impact prior to implementation. Changes that may impact security are reviewed by appropriate technical and security stakeholders. Standard changes are implemented using approved procedures, while higher-risk changes follow enhanced review and approval processes. Emergency changes are controlled and reviewed retrospectively. Changes are tested prior to deployment and implemented using controlled release processes. Where relevant, customers are informed in advance
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: The service follows a defined vulnerability management process to identify, assess and remediate security vulnerabilities. Potential threats are assessed through a combination of automated vulnerability scanning, monitoring of system configurations, and review of changes to the service. Identified vulnerabilities are assessed for risk based on severity, exploitability and potential impact. Critical and high-risk vulnerabilities are prioritised and patched as soon as practicable, with lower-risk updates applied through scheduled maintenance windows. Information about potential threats is obtained from multiple sources, including cloud platform security advisories, software vendor notifications, vulnerability databases and recognised security organisations.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: The service uses protective monitoring controls to detect, investigate and respond to potential security incidents. Potential compromises are identified through continuous monitoring of system activity, including authentication events, access patterns, configuration changes and platform logs. Automated alerts are used to highlight anomalous or suspicious behaviour for further investigation. Potential compromises are identified, assessed and handled through a defined incident response process. This includes triage, containment, investigation and remediation activities, with escalation to appropriate technical personnel. Critical security incidents are investigated promptly, with initial response initiated as soon as practicable following detection. Lower-severity incidents are managed through standard incident management processes
• Incident management type: Supplier-defined controls
• Incident management approach: The service operates defined incident management processes to detect, record, manage and resolve service incidents. Pre-defined procedures are in place for common incident types, including service availability issues, security events and performance degradation. These procedures support consistent triage, prioritisation and resolution. Users can report incidents through support channels, including a service desk and agreed contact methods. Incidents are logged, tracked and prioritised based on severity. Incident updates are provided to users during resolution. Following significant incidents, incident reports can be made available, outlining the nature of the incident, actions taken and any preventative measures identified, in line with contractual agreements.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 1%
• Between £250,000 and £500,000: 1.5%
• Between £500,001 and £1,000,000: 2%
• Between £1,000,001 and £2,500,000: 2.5%
• Between £2,500,001 and £5,000,000: 3%
• Over £5,000,001: 3.5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: Thursday 18 September 2025
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Alcumus ISOQAR
• ISO 9001 accreditation date: Thursday 18 September 2025
• What the ISO 9001 doesn’t cover: N/a
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 95401ffd-8dfb-4147-bd1b-db17e4b1c18a
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 07578a37-64ba-4444-b6a8-c09c1e2db34b
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@simoda.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.