DATAQUEST GROUP LIMITED
Acronis EndPoint Backup
Microsoft365 backup for Mail, SharePoint, OneDrive and Teams.
Billed per user, with unlimited cloud storage for all services.
Full (mailbox, Site, Drive, team) or Granular recovery (Emails, Contacts, attachments, SharePoint & Ondrive files etc.). Sharing permissions recovered. Recover to same or different location / user / organisation.
Features
- Mail, SharePoint, OneDrive & Teams with unlimited cloud storage
- Automatic protection for new Microsoft 365 items
- Intuitive user-interface
- Powerful status monitoring & Audit
- Role based access to limit access to sensitive information
- Multi-level encryption
- Quick Backup Search
- Multi-level encryption
- Granular recovery (Emails, Contacts, attachments, files, folders)
- Sharing permissions recovered.
Benefits
- Simple billing model (storage used)
- unlimited users - Just pay for cloud storage costs
- Recoveries are tracked for compliance
- new users / sites are automatically added to backup plans
- Intuitive Console, Limited / No training needed
- Agentless backup for zero hardware costs
- Servers and Workstations can be added later
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mlyons@dqgroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
5 1 1 6 6 6 8 3 7 3 7 3 9 0 6
Contact
DATAQUEST GROUP LIMITED
Michael Lyons
Telephone: 07799894781
Email: mlyons@dqgroup.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Product support capabilities
- Logging and management of incidents
- Reporting and proactive results analysis
- End user training coordination
- Other
Service scope
- Service constraints
- No Constraints - Cloud to Cloud Solution for M365
User support
- Email or online ticketing support
- Yes
- Support response times
- This depends on the contracted SLA's, which can be as little as 15 minutes to 1 business day
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.2 AAA
- Web chat accessibility testing
- None
- Support levels
- This depends on the contracted SLA's, which can be as little as 15 minutes to 1 business day
- AI chatbot
- Yes
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Arconis
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £375.00 | |
| Associate business architect | £1,500.00 | |
| Business architect | £1,100.00 | |
| Lead business architect | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,100.00 | |
| Technical architect | £975.00 | |
| Senior technical architect | £1,000.00 | |
| Lead technical architect | £1,100.00 | |
| Principal technical architect | £1,500.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £375.00 | |
| IT service manager | £650.00 | |
| Senior IT service manager | £850.00 | |
| Head of IT service management | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £475.00 | |
| Senior service desk analyst | £850.00 | |
| Service desk manager | £975.00 | |
| Head of service desk | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £475.00 | |
| Service transition manager | £1,100.00 | |
| Lead service transition manager | £1,500.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- Monday 23 June 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- BSI
- ISO 9001 accreditation date
- Wednesday 24 December 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 5ba31597-0b17-45d6-9b70-40bd8742891e
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 7fcd2286-5145-46c3-9c6d-9b77a37b1340
- Other security certifications
- Yes
- Any other security certifications
-
- Waste Carrier Licence
- Safe Contractor Approved
- Data Protection Registration
- SafePQQ Verified Business
- ISO 14001
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mlyons@dqgroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.