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BECHTLE LIMITED

Incident Response Readiness and Support Services

Provides support to help organisations prepare for, test, and improve their incident response capability. The service may include readiness planning, tabletop and scenario based testing, and access to incident response support during security incidents.

Features

  • Incident response readiness assessments and planning
  • Development and review of incident response plans and playbooks
  • Tabletop exercises and scenario based testing
  • Post exercise and post incident lessons learned reviews
  • Optional access to incident response support

Benefits

  • Improved preparedness for cyber security incidents
  • Clearer roles, responsibilities, and escalation paths
  • Reduced response time and decision making risk
  • Greater confidence in incident handling processes

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector.uk@bechtle.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

5 1 2 3 2 3 6 8 0 1 8 8 6 0 2

Contact

BECHTLE LIMITED Public Sector
Telephone: 01249 467900
Email: publicsector.uk@bechtle.com

About the service

Service categories

Cloud Support Services

Security Services

  • Security strategy
  • Security risk management
  • Security incident management
  • Security audit services
  • Security quality assurance (QA) and testing

Service scope

Service constraints
The service is delivered within an agreed scope, objectives, and timeframe.
Optional incident response support may be provided subject to availability and agreed terms.
System remediation and infrastructure changes are excluded unless explicitly agreed.
Delivery depends on timely client authorisation, access, and stakeholder availability.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Support is provided on a scope-based basis and may include readiness planning, testing, and optional access to incident response support. A named point of contact is provided. Delivery is remote by default, with on-site support available where agreed.

Supplier type

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Incident Response Readiness and Support Services

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,160.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,160.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,160.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,160.00
Principal cyber security audit and assurance £1,160.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £1,160.00
Lead cyber security governance and risk manager £1,160.00
Principal cyber security governance and risk manager £1,160.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £1,160.00
Lead cyber security monitoring £1,160.00
Principal cyber security monitoring £1,160.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £1,160.00
Lead cyber security incident response £1,160.00
Principal cyber security incident response £1,160.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £1,160.00
Lead cyber security vulnerability management £1,160.00
Principal cyber security vulnerability management £1,160.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £1,160.00
Lead cyber security digital forensics £1,160.00
Principal cyber security digital forensics £1,160.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £1,160.00
Lead cyber security penetration testing £1,160.00
Principal cyber security testing £1,160.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £1,160.00
Lead cyber security secure systems architecture and design £1,160.00
Principal cyber security secure systems architecture and design £1,160.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £1,160.00
Application operations engineer £1,160.00
Senior application operations engineer £1,160.00
Lead application operations engineer £1,160.00
Principal application operations engineer £1,160.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,160.00
Senior business relationship manager £1,160.00
Lead business relationship manager £1,160.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £1,160.00
Change and release analyst £1,160.00
Change and release manager £1,160.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £1,160.00
Senior operations analyst £1,160.00
Operational control manager £1,160.00
Head of command and control £1,160.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £1,160.00
End user computing engineer £1,160.00
Senior end user computing engineer £1,160.00
Lead end user computing engineer £1,160.00
Principal end user computing engineer £1,160.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £1,160.00
IT service manager £1,160.00
Senior IT service manager £1,160.00
Head of IT service management £1,160.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £1,050.00
Major incident manager £1,050.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £1,050.00
Infrastructure engineer £1,050.00
Senior infrastructure engineer £1,050.00
Lead infrastructure engineer £1,050.00
Principal infrastructure engineer £1,050.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £1,050.00
Infrastructure operations engineer £1,050.00
Senior infrastructure operations engineer £1,050.00
Lead infrastructure operations engineer £1,050.00
Principal infrastructure operations engineer £1,050.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £750.00
Problem manager £750.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £750.00
Senior service desk analyst £750.00
Service desk manager £750.00
Head of service desk £750.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £750.00
Service readiness analyst £750.00
Service transition manager £750.00
Lead service transition manager £750.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
British Assessment Bureau
ISO/IEC 27001 accreditation date
Tuesday 4 February 2025
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
British Assessment Bureau
ISO 9001 accreditation date
Tuesday 4 February 2025
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
1558ec47-32b1-40ed-b801-d45188947349
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
96b7d157-8818-433b-b7f5-60dfc598a1ec
Other security certifications
No

Social value

Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector.uk@bechtle.com. Tell them what format you need. It will help if you say what assistive technology you use.