CGI

GeoApp Cloud GIS Service

CGI GeoApp is a configurable, OSGeo-based, Geographic Content Management System (GCMS). GeoApp uses open standards from the Open Geospatial Consortium. It allows users to cost effectively create and share geospatial data, services, maps and applications and offers a suite of delivery modules that allow users to collaborate through the map.

Features

• Built on open source tools GeoNode,TileCache,Geoserver,GeoGig,Mapstore
• Fine-grained access control for datasets with licensing / security restrictions
• Geographic Content Management System (GCMS)
• Geospatial portals, spatial data catalogues and publishing open data
• Data versioning
• Spatial data federation
• Supports Desktop / Mobile / Web
• Build web based spatially enabled reports and applications
• Integrate 3rd party data e.g. OS base mapping
• GeoPortal

Benefits

• Scales to meet user demand
• Fine-grained access control for datasets with licensing/ security restrictions
• Cap-ex free
• Builds on your existing GI investment
• Integrates with your own and 3rd party data sources
• Complies with Open Geospatial Consortium (OGC) standards
• Configurable by your own system administrators
• Consumes multiple data types
• INSPIRE compliant
• Cross platform with low barriers to entry

£10,000 an instance a month

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

512419852430339

Contact

CCS Frameworks Team
08450707765
uk.gen.ccsframeworks@cgi.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: The service can be integrated with a number of enterprise cloud and on-premise GIS applications
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Please refer to the service description
• System requirements:
  • Internet connection
  • Compatible web browser

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Response times are dependent on severity and will be detailed in the SOF.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Support levels can be customised to specific client needs depending on what is required up to and including full 24/7/365 services. These will be detailed in the SOF.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: A customised package will be agreed to suit the circumstances of the customer. This may include; ; onsite training; online training; user documentation
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: This will be agreed on a case by case basis with each customer depending on the security classification / sensitivity of the data in question and specific customer requirements
• End-of-contract process: The contract price will depend on a number of variables that will be agreed with the customer and detailed in the SOF.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: API
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: In-line with standard above.; ; Note certain features e.g. map interfaces may not comply with WCAG 2.1 AA.
• API: Yes
• What users can and can't do using the API: TBC
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Much of the service can be customised either directly by the user or with consultancy assistance from CGI.

Scaling

• Independence of resources: Each service is spun up as a separate instance

Analytics

• Service usage metrics: Yes
• Metrics types: These will be agreed with the customer depending on the service level procured and detailed in the SOF.
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: This will be agreed with the customer depending on the specific customer requirements and the security classification and sensitivity of their data
• Data export formats: Other
• Other data export formats: OGC compliant geospatial data formats
• Data import formats: Other
• Other data import formats: OGC compliant geospatial data formats

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: SLAs will be defined on a case by case basis depending on the customer requirements and detailed in the SOF.
• Approach to resilience: Available on request
• Outage reporting: SLAs will be defined on a case by case basis depending on the customer requirements and detailed in the SOF.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: CGI utilises standard industry approaches which is not appropriate to detail publicly. More information is available on request.
• Access restriction testing frequency: Never
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Intertek Certification Limited
• ISO/IEC 27001 accreditation date: 07/04/2021
• What the ISO/IEC 27001 doesn’t cover: Nothing. certification covers "The provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security in accordance with the Statement of Applicability version 6, dated 24th August 2020."
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • CHECK accredited
  • NCSC accreditation for Penetration Testing services

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: CGI is certified to ISO 27001. This ensures a robust reporting structure and implementation of policies is followed. More information is available on request

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: The CGI change management processes follow the ITIL method and we are certified to ISO 20000-1.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: CGI uses industry standard sources to gather information about potential threats to the service, this information is then assessed and the appropriate action performed e.g. emergency patching.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: CGI uses a mix of industry standard approaches to monitor, assess and respond to potential threats. Responses will take an appropriate form / timescale given the threat profile.
• Incident management type: Supplier-defined controls
• Incident management approach: The CGI incident management approach is in-line with ITIL and certified to ISO 20000-1. Users can report incidents in a number of ways as detailed in the SOF. Incident reporting will be in-line with the approach detailed in the SOF.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  In 2019 CGI announced its global ambition to reach Net Zero globally by 2030, 20 years before the UN Paris Agreement on Climate Change. CGI UK intends to reach the goal by 2026 and has committed to Science Based Targets (SBTs). ; Numerous actions have been taken to improve operational sustainability in the UK such as the installation of solar photovoltaic panelling at our Bridgend delivery centre; the implementation of infrastructure at offices to reduce energy consumption; the trialling of a Smart Building IoT solution; and the installation of electric car charging points across our offices. ; Other initiatives include:; • Eliminating the use of single-use plastics in our kitchens; • Cycling and Environment ambassadors to promote cycling initiatives and the Cycle to Work scheme. ; • Organising and promoting environmental competitions, webinars and events such as supporting the Canal and Riverside Trust; • Recycling, reusing and reducing through facilities and waste management initiatives; ; To operate as a low carbon business, offices are powered by renewable energy and support for our services is delivered through data centres powered by zero carbon renewable energy. We invested in replacing heating and cooling plants with new energy-efficient units and LED lighting in multiple buildings and have developed a new Smart Building Internet of Things solution in Leatherhead, enabling active monitoring of the building environment to understand CO2, humidity, energy usage, temperature, and occupancy. ; Our hybrid working policy reduces requirements for travel both to client sites and also for internal meetings. ; ; For three consecutive years, we have been recognised for our CSR environment commitments by EcoVadis. Receiving the Gold standard positioned us in the top 5% of companies across all industries and we scored in the top 1% of the environment category for our industry.
• Covid-19 recovery:

  Covid-19 recovery

  Social distancing ; When lockdown started in March 2020, most of our 6000 UK members began to work from home, with a small number remaining in offices for essential project work. To ensure the safety of these members, we implemented measures that included:; • Temperature checks on entry to our buildings; • Installation of sanitation stations; • Mandatory wearing of masks throughout the building; • New socially distanced layouts; • Regular cleaning; ; Remote and hybrid working; We have devised a return to office plan, which will be implemented in line with UK Government advice. Our plan is based on a hybrid home/office model ensuring we can continue to support and engage with our employees to safeguard their welfare. ; The hybrid model of working supports employees with parenting commitments and disabilities whilst also contributing to our ambition to be Net Zero by 2026 by reducing unnecessary travel.; ; Sustainable travel solutions; Our ‘Metro’ model looks to site our offices in close proximity to clients. We have also supported Cycle to Work, Active Travel and ‘Is your journey necessary’ thinking for all client and internal meetings. We are also supporting technology initiatives to further limit the impact of travel on climate through our No Planet B principles – actively engaging new Digital Climate Technology partners.
• Tackling economic inequality:

  Tackling economic inequality

  Our policy is for everyone to have equal employment and training opportunities based on ability and qualifications and irrespective of demographic or economic background and as a Real Living Wage Employer.; ; We are committed to being a disability-confident organisation and use the ClearTalents tool where candidates can tell us about their individual support needs and any workplace adjustments. CGI has joined The Valuable 500, putting disability on the business leadership agenda and are also members of the Business Disability Forum.; Employee-created networks:; • Women of CGI network including annual gender pay gap reporting; • Black, Asian & Minority Ethnic (BAME) peer-to-peer network; • LGBT+ network: supporting minority sexual orientations and gender identities; • Internal Disability Network – managing the needs of neurodiverse members and supporting new applicants.; ; We offer IT-based apprenticeships with university training partners to deliver our Degree Apprenticeships including Edinburgh Napier, Glasgow Caledonian, Manchester Metropolitan, Swansea and the University of Winchester. ; ; In responding to Covid-restraints, our EmployABILITY programme helps students who are under-represented in our industry to ‘virtually’ build the skills needed to pursue a successful career in STEM. ; ; CGI offers apprenticeship programmes in Business and IT: full-time employment contracts with a recognised technology qualification. Starting salaries are very competitive, reflecting our accreditation as a Living Wage Employer.; ; We have been running Degree Apprenticeships, Sponsored Degree Programmes, and higher-level apprentices for 14 years. Within this time, we have hired over 400 apprentices onto STEM-based programmes. ; ; Approach to sub-contractors; We have an ‘SME-accelerate’ initiative that seeks to identify and support smaller businesses as part of our delivery model. ; We commit to treating our suppliers fairly and ensure they are paid promptly, paying 90% of valid invoices within five days and 100% of all valid invoices within 30 days.
• Equal opportunity:

  Equal opportunity

  Being a part of the community in which we serve has always been important to us. To this end, we actively encourage and educate people in local communities to improve their technical and business literacy. Our policy is for everyone to have equal employment and training opportunities based on ability and qualifications and irrespective of demographic or economic background and as a Real Living Wage Employer.; ; We are committed to being a disability-confident organisation and use the ClearTalents tool where candidates can tell us about their individual support needs and any workplace adjustments. CGI has joined The Valuable 500, putting disability on the business leadership agenda and are also members of the Business Disability Forum.; Employee-created networks:; • Women of CGI network including annual gender pay gap reporting; • Black, Asian & Minority Ethnic (BAME) peer-to-peer network; • LGBT+ network: supporting minority sexual orientations and gender identities; • Internal Disability Network – managing the needs of neurodiverse members and supporting new applicants.
• Wellbeing:

  Wellbeing

  CGI have been recognised as a centre of excellence in well-being for our health and well-being programme and as one of the best workplaces in 2021. The Top Employers Institute recognises our collaborative and progressive work practices, certifying CGI for exceptional workforce planning, career and succession management, culture, learning, development, and leadership. We are an accredited living wage employer, and we pay all our people fairly. We provide a comprehensive benefits programme including childcare vouchers, annual medical check-ups (‘free’ or at a discounted price), free flu vaccinations, provision of health insurance through CGI as an employer benefit (‘free’ or at a discounted price). ; ; We operate a comprehensive health and wellbeing programme, “Oxygen”, to support employee mental and physical wellbeing. ; We are a signatory of the Mental Health at Work Commitment making mental health at work a priority. As of March 2021, over 300 of our UK members were certified Mental Health First Aiders with MHFA England. We have trained over 640 leaders in Mental health and psychological risks prevention. There have been over 229 support cases benefitting mental health conversations. ; ; Our Occupational Health and Safety and Corporate Real Estate conduct accessibility audits for any identified members or offices needing adjustments. Consideration is given to the following:; • Accessible toilets and facilities; • Disabled parking bays; • Reception desks and kitchen facilities with lower work surfaces for wheelchair users; • Automatic power-assisted doors; • Evacuation chairs for emergency use ; • Emergency strobes in addition to fire alarm sounders for people who are hearing impaired; • Specialised workstations, chairs and DSE ; • Saddle bag carrying case for members with wheelchair to accommodate travel to and from client site; • Subtitles and captioning ability added to MS Teams for all members to access, particularly those who may be hearing impaired

Pricing

• Price: £10,000 an instance a month
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.