Roke Manor Research

Geollect (Maritime Domain Awareness Platform)

Geollect allows holistic situational awareness and risk visualisation for static and dynamic assets. Geollect blends buyer IP with 3rd party and open-source data to create a data fusion environment providing actionable insights and intelligence.

Features

• Visualise near-real-time and historic asset location data.
• Visualise Incidents and AOIs for risk awareness.
• Plot and measure routes for hypothesis testing and analysis.
• Immediate access to a range of out the box toolsets.
• Real-time maritime, aviation and land based awareness.
• Blend multiple data sources together for increased awareness and context.
• Higher tiers enable out the box and self-service of alerts.
• The platform enables access to both Open-Source and UKHO Charts.
• Visibility is controlled through role based access controls.
• Ingest and share proprietary, third party and open data sources.

Benefits

• At a glance situational awareness of assets and custom fleets.
• Centralised intelligence sources allow a single source of truth.
• Visualize and understand risk associated with static and dynamic assets.
• Publish user-generated content in a secure collaborative working environment.
• Web-based platform allows access by mobile, laptop and desktop.
• Alerts enable asset awareness and pattern of life understanding.
• Access to multiple data providers though a single POC.
• Buyer can purchase validation support from our in-house intelligence team.

£30,000 a user a year

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenderopportunities@roke.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

514139563488931

Contact

Roke Opportunities
01794 833000
tenderopportunities@roke.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Private cloud
  • Hybrid cloud
• Service constraints: No.
• System requirements:
  • Windows 10 or later.
  • Optimized for Google Chrome, runs on all modern browsers.
  • Internet Connection.
  • Minimum 8GB RAM.
  • Optimised for Desktop & Laptop use.
  • Internet Explorer 11 and Edge Legacy are no longer supported.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 1 business working day, during office hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: To be discussed as part of the statement of work.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Geollect is a SaaS offering that is accessed via a browser so there is no installation or setup required by end-users. Upon purchase of licenses, Roke will create credentials for all paid users. The onboarding can either be done in person or virtually depending on the needs and location of the buyer. Onboarding will consist of a workshop usually using the account manager and Geollect product owner. Throughout the qualification process, Roke will collect user stories to understand the way in which the buyer will be using the platform. Using these user stories Roke will deliver a bespoke set of training created to allow users to perform their daily tasks while under supervision as opposed to running through generic functionality examples. Beyond the original workshop, the account manager will be able to liaise with users to check that they are able to use the platform and where needed provide direct support to users that require it. The feedback loop created through communications with the Roke account manager ensures that users are always supported and additional training can be delivered where required.
• Service documentation: No
• End-of-contract data extraction: Any customer data brought in and used by Roke will be returned to the customer and deleted from Roke infrastructure either at the termination of the contract or in line with pre-agreed data retention policies.
• End-of-contract process: At the end of the contract, licenses will be revoked and users will no longer be able to access the platform.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: There are no material differences between Desktop and Mobile functionality.
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: Geollect delivers insights through a web-based user interface.
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: Roke welcomes the opportunity to test and develop Geollect in line with access and usability requirements for users that require assistive technology.
• API: No
• Customisation available: Yes
• Description of customisation: Geollect is by design, a flexible platform designed to ingest 3rd party data alongside your own and our proprietary. We can easily integrate external datasets to allow for a more enriched picture within the platform. This can be map layers, environmental or other contextualising datasets. Roke can create bespoke analytics modules to integrate with Geollect allowing further customisation of the functionality within the platform in line with customer requirements. This will be achieved by the Roke technical teams in close collaboration with the customer. Alerts and reports can be created to monitor air, land and sea assets. The granularity of these reports is set by the buyer, ensuring the levels of awareness are fit for purpose against buyers' requirements. Access to specific data can be restricted within the platform through the application of credential-based access. This can also work for user-level settings in terms of preferred alerts, base maps and other front end settings.

Scaling

• Independence of resources: We would discuss any resource conflicts with the customer prior to commencing work.

Analytics

• Service usage metrics: Yes
• Metrics types: Roke can provide upon request service usage metrics to our clients. Our usage report will cover the user, their session start and finish times, as well as search history and functionality used. We will also provide the IP from which the session was accessed for awareness of who is accessing the platform and from where. This tracking can be disabled upon request.
• Reporting types:
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: Less than once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Users can export their data from Geollect in CSV or GeoJson formats. Roke also offers bespoke report generation in all common file formats such as PDFs and CSV, other formats are available upon request.
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: Various means. ISO27k accredited company.

Availability and resilience

• Guaranteed availability: If applicable, Roke will use commercially reasonable efforts to make the Covered Services available with a Quarterly Uptime Percentage of 99.9%, “Service Commitment”. For any Service Quarter that the Quarterly Uptime Percentage is less than Roke’s Service Commitment, the Buyer will receive an SLA Credit equivalent to the net Covered Downtime during the relevant Service Quarter in excess of the maximum Downtime permitted under the Service Commitment. The Covered Services may in part be facilitated by Mapbox and Amazon Web Services (AWS). As such, Mapbox operations/availability transparency can be seen at www.mapbox.com/legal/sla. Should issues with Covered Services arise, communication should be made with Roke via the appropriate representative. If applicable once Roke has verified that the Quarterly Uptime Percentage for Buyer’s account fell below 99.9%, the appropriate SLA Credit will be applied to the Customer’s account and shall apply towards the next invoice. SLA Credits are the Customer’s sole and exclusive remedy for any breach of this SLA (save that Roke acknowledges and agrees that multiple breaches of this SLA which amount to a material breach of the Agreement will entitle the Customer to terminate this Agreement in accordance with the provisions of clause 5.2(a)). SLA Credits are non-transferable.
• Approach to resilience: Geollect is hosted within AWS resources across multiple availability zones and is supported by a dedicated team that maintains the infrastructure and supports recovery.
• Outage reporting: In the event of an outage, automated email alerts will be sent to the buyer, The dedicated account manager will provide continual status updates while Roke look to resolve any outage by liaising directly with AWS and other 3rd party providers, to deliver a solution.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Only authorised individuals are able to authenticate to and access management interfaces for the Geollect service. To streamline processes and ensure stability and security of the services, Roke will maintain control of the management interfaces and will work closely with the buyer if access to the management console is required. Security credentials have minimum requirements.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 28/04/2021
• What the ISO/IEC 27001 doesn’t cover: Not applicable. Certificate number: IS615807
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Information Security is central to all activities, processes, plans, projects, contracts and partnerships within Roke. Compliance with Information Security procedures in line with Policies and guidelines is a requirement, clauses to this effect are in all Employee Contracts. IS Policies are available to all employees. Breach of the IS Policies and procedures may result in disciplinary action, including dismissal. Employees are trained on Information Security, according to their company function. Contracts of Employment include a condition covering Company confidentiality. Roke has a Business Continuity Plan that is maintained, tested and regularly reviewed. Statutory and regulatory requirements are met and monitored for ongoing changes. Further Policies and Directives such as those for access, acceptable use of email and the Internet, malware protection, backups, passwords, systems monitoring and others are in place, maintained and are regularly reviewed. This Information Security Policy is reviewed at least annually and may be amended in order to ensure its continuing viability, applicability and legal compliance and with a view to achieving continual improvement in the ISMS. The ISMS and Information Security operations are subject to continuous improvement through a program of internal and external audits and risk assessments. Confidentiality Agreements are entered into with third-party companies.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Compliance with ISO9001
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Assessed on a case by case basis, compliance with ISO27k as appropriate
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Assessed on a case by case basis, compliance with ISO27k as appropriate
• Incident management type: Supplier-defined controls
• Incident management approach: Assessed on a case by case basis, compliance with ISO27k as appropriate

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Roke has an Environmental management system which has been independently audited and ISO 14001:2015 certified by BSI, a UKAS certification body. All our environmental aspects have been identified, and the impacts are managed and are regularly reviewed to ensure continual improvement in this area. We have targets and objectives, identified in our published and Crown Commercial approved Carbon Reduction Plan (PPN 06/21) We project that Scope 1 & 2 carbon emissions will decrease over the next five years from 2020 figure of 352.47 tCO2e to 180tCO2e by 2025. This is a reduction of 48.9% . Our future Carbon Reduction Initiatives include LED lighting replacement ongoing - potential reduction 8.1 tCo2e, PIR light controllers, ongoing - potential reduction 1.9 tCo2e, ESOS 3 Environmental engineering recommendations for alternative integrated environmental power supplies and replacement of Oil boilers. We currently have in place 12 Electric vehicle charging points at our Romsey site, we have refurbished our Pavilion to include better insulation, temperature control and PIR lighting. We have introduced a car benefit scheme which offers Hybrid, PHEV and EV cars for Roke staff. A replacement major chiller unit has been installed with on demand driven pumps. We have replaced Diesel with Hydrotreated Vegetable Oil (HVO).

  Covid-19 recovery

  During what proved to be a difficult time for all, Roke applied, and continues to where necessary, its expertise and knowledge to ensure maximum safety for employees and visitors of Roke. With several measures and approaches to mitigate the spread of COVID-19, Roke were able to minimise disruption and carry on as business as usual. ; ; Some of the measures taken to mitigate and recover from the COVID-19 pandemic included, but were not limited to; Risk assessments, regular communications between the business, hygiene stations, liquid guarding of high-touch surfaces such as hot desks, social distancing, face coverings, weekly COVID Working Group, COVID support line and a monthly COVID “Playbook” that was distributed to the wider business. This included briefings and updates regarding COVID-19 and the latest rules and regulations we should follow. The playbook also provided reminders and guidance around Roke’s measures and controls that supported the recovery of COVID-19.

  Tackling economic inequality

  Roke is focused on developing talent from various backgrounds that are underrepresented in the workforce and the Engineering industry specifically. The work of our Employee Resource Groups helps support colleagues to progress their careers, which is key to addressing inequity based on ethnicity, gender, sexual orientation, and disability. Roke has set itself 5-year targets to increase representation of minority groups within the workforce and this drives actions in recruitment, such as training interviewers in unconscious bias and neurodiversity in order to ensure all applicants equal opportunity.; ; Roke is active in the community by working with groups to help progress opportunities for talent from non-traditional routes. The Roke Academy: Our centre of excellence for learning and development, focuses on non-traditional areas of recruitment to embrace undiscovered talent who may not have previously had the opportunity to enter the tech field. Our STEM activity and work with groups such as Tap Talent helps us give the widest possible group encouragement to join our industry.; ; Roke benchmarks salaries against similar organisations, and demographic factors such as gender and ethnicity are considered during annual salary reviews. Roke has previously paid cost of living bonuses which are more advantageous to those in lower earnings bands to help address disproportionate impact of financial crises. We publish equal pay surveys annually and are proud of the steady progression in narrowing the gap.

  Equal opportunity

  Roke is regularly updating our behaviours and social values framework, which is an integral part of our business and operational philosophy. We recognise that our strength comes from our diverse backgrounds and perspectives, and that we all have a responsibility to create an environment where we each have the freedom, support and trust to succeed. We are encouraged to bring our true self to work and we respect our Roke community, embracing diversity and inclusivity across the business. Roke runs a network of Employee Resource Groups which act as communities to lead initiatives in various areas, including Women in Roke, Inspire (LGBT+), Majority Ethnic, Veterans, Neuro-diversity and disability. ; ; Roke works with colleges and universities to nurture young people from diverse backgrounds and encourage them to take an active interest in science, technology, engineering and mathematics (STEM). We believe that such educational outreach is fundamental to ensuring the UK continues to be competitive in the development of cutting-edge technology. Our activities in this area include technology involvement days, such as child to work day and work experience placements, as well as visiting schools to bring the curriculum to life with examples of exciting technology. ; ; With an increased hire of Graduates/Apprentices, there has been renewed focus on the development of a network of Early Careers employees. The Group continues to target and attract increasing numbers of early careers joiners, both direct from school or following degree-level study. ; Roke Academy was formed to align with the company’s initiatives to provide equal opportunities to individuals from all walks of life. Over 15% of our staff have a registered disability and Roke is Disability Confident committed accredited.

  Wellbeing

  Roke’s Healthy Workplaces working group focuses on key initiatives to promote wellbeing at work and mental health has been a focus this year. The group helps employees make better decisions for themselves for a healthier lifestyle both at work and at home. Roke has a network of trained Mental Health First Aiders. Roke runs a number of Employee Assistance Programmes, which are an employee benefit designed to assist employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional wellbeing. Roke also has an active social club that exists to provide a focus for social activities across the site, comprising of a number of clubs and interest groups with the aim of improving community integration. ; ; The Roke HSE team promote and build a sustainable and resilient future, continually developing a positive culture focusing on all aspects of Health, Safety and Environment. The health of our workforce matters at Roke; there are a number of initiatives to support colleagues in their work and everyday life including day one Occupational Health provision, with ongoing support throughout each employee's career. There is provision of onsite Mental Health first aiders and 24/7 support via our Employee Assistance Program, with virtual GP appointments and counselling available through our Health Care Cash Plan insurance. Employees also have access to expert psychological help.; ; Roke’s people management systems have recently been independently audited BSI, a UKAS certification body and certified as compliant with ISO 14003:2021 (management of psychological and psychosocial hazards); Roke are one of the first companies to achieve this standard.; ; ‘We are Roke’ is a real-time engagement tool providing dashboard information on employee sentiment across the Group and enables the company to issue targeted surveys to measure employee feedback and use the outputs to enable change for the better.

Pricing

• Price: £30,000 a user a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Trial for up to three users for four weeks with no ; downloads permitted. Any downloaded reports must be deleted post-trial. Users are prohibited from sharing or publishing data/reports. Technical support is available throughout the trial duration."

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenderopportunities@roke.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.