Skip to main content

Help us improve the Digital Marketplace - send your feedback

Softcat Limited

Netwrix Enterprise Auditor

Secure sensitive data and reduce the risk of a data breach. Minimize your attack surface by discovering sensitive information and keeping access to it at the least-privilege level. Pass compliance audits and enhance IT productivity.

Features

  • Identify sensitive data wherever it resides
  • Pinpoint gaps in your security posture
  • See who is accessing sensitive data
  • Remediate threats before you suffer a breach
  • Delegate access management to data owners
  • Satisfy data subject access requests (DSARs)

Benefits

  • Want to reduce the risk of as data Breach
  • Need to pass Compliance audits, satisfy Date Subject access requests
  • Want to free up scarce IT Resources, while enhancing security

Pricing

£761 a licence

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psitq@softcat.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 1 5 0 9 6 1 2 7 4 1 5 9 7 6

Contact

Softcat Limited Charles Harrison
Telephone: 01628 403403
Email: psitq@softcat.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
N/a
Cloud deployment model
Private cloud
Service constraints
Minimum licence count is 150 users
Windows Server 2012 through Windows Server 2019
Internet Information Services (IIS) components
.NET 4.7.2 Framework 4.7.2 Installed
Microsoft SQL Server supports TLS 1.2, which requires the StealthAUDIT Console server to have either SQL Server Native Client 11 or Microsoft OleDB 18 installed
SQL Server 2012 through SQL Server 2019
Windows Installer 3.1 and above
System requirements
Not applicable

User support

Email or online ticketing support
Email or online ticketing
Support response times
Between 2 & 18 Hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Severity 1 - SLA 2 hours, Severity 2 -SLA 6 hours, Severity 3 - SLA 12 Hours, Severity 4-SLA 18 Hours
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Clients may engage partner or Netwrix service delivery teams to deploy, configure and validate service functionality. Alternatively, clients may utilize their own onboarded full-time employees to execute delivery.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Clients may export HTML reports (where applicable), extract middle teir data from Postgre, SQL or other appplicable middleware components.
End-of-contract process
Once the agreed upon term of contract has elapsed, keys will expire and the service will end with the agreed upon termination date.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Yes. Web reporting is fully functional based on device capabilities. Administrative functionalities are designed for desktop services.
Service interface
Yes
User support accessibility
WCAG 2.1 A
Description of service interface
Applications are designed with administrative desktop interfaces and highly portable web / HTML / dashboard reporting to accommodate key stakeholders within the service delivery scope.
Accessibility standards
WCAG 2.1 A
Accessibility testing
Web reporting interfaces are accessed via a supported browser with embedded visual and audio assistance. Windows OS is embedded with accessibility options for administrative interface interactions.
API
No
Customisation available
Yes
Description of customisation
Clients and partners may customize policies, reporting options and platform functionality via administrative user interfaces and through scripting languages such as TSQL, PowerShell, C# and .Net

Scaling

Independence of resources
Standard deployment methodologies include a traditional on premise deployment with in the client provided infrastructure or in a client provided IaaS cloud service.

Analytics

Service usage metrics
Yes
Metrics types
Services deliver state in time comparison for KPI reporting and live activity trending for forensic / incident reponse
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
CSV
Data export formats
  • CSV
  • Other
Other data export formats
  • HTML
  • XLS
  • PDF
Data import formats
  • CSV
  • Other
Other data import formats
  • XML
  • XLS
  • HTML
  • TXT

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Other
Other protection between networks
Buyers deployment methodolgies in client provided on premise or IaaS provide VLAN segmentation without any data exfiltration to the service provider.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Other
Other protection within supplier network
Native file level encryption and database encryptions to AES 256.

Availability and resilience

Guaranteed availability
Availability is subject to System requirements
Approach to resilience
- Designed and built to meet current requirements
- RBAC
Outage reporting
In Built Error messaging and logging

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Other
Other user authentication
All Netwrix solutions are authorized and authenticated via client provided Active Directory constructs and governance.
Access restrictions in management interfaces and support channels
All Netwrix solutions are authorized and authenticated via client-provided Active Directory constructs and governance. Applications employ strict role bases access controls and separation of duties is enforced by client-provided constructs. No supplier resourcing will have 'onboarded' or direct access to the service.
Access restriction testing frequency
At least once a year
Management access authentication
Other
Description of management access authentication
All Netwrix solutions are authorized and authenticated via client provided Active Directory constructs and governance.

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes
Not applicable

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Netwrix IT and CIO teams collaborate to manage Netwrix internal network, server, and desktop environments to ensure that Netwrix resources are available and sustainable for service delivery.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Netwrix utilizes its cutting-edge security technologies in conjunction with Microsoft end point management to ensure that all layers of the Netwrix internal IT ecosystem is continuously monitored.
Incident management type
Supplier-defined controls
Incident management approach
Due to recent acquisitions we have made, Netwrix is undergoing significant amounts of organizational change with those recently acquired. In response, Netwrix is developing new incident response plans that address the full scope of its current group of companies. Any incidents are brought to the attention of the Chief Security Officer, Director of IT, and Director of Legal for investigation. The Security, IT, and Legal teams review all incidents and respond accordingly. In the event of an incident, leadership would be briefed and any affected entity/individual would be notified as soon as practicable or as required by law, as applicable.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Softcat are dedicated to reducing our environmental impact and actively promoting sustainability. Our commitment to sustainability is a core aspect of our business strategy, driving us to innovate and lead in the creation of a more sustainable future for our company and the communities we serve. This commitment is embedded in our policies, operating procedures, and training programs.

We are proud to be the first FTSE 250 company to be awarded 5-star status in relation to the United Nations Sustainable Development Goals.

We aim to achieve a Carbon Net-Zero Value Circle by 2040 by prioritising renewable energy, reducing natural resource use, minimising waste, and safeguarding biodiversity in compliance with environmental legislation.

At Softcat, we have taken significant steps towards securing renewable energy across our organisation, reducing our scope 1 & 2 emissions. We had the target of using 100% Renewable Energy across all our locations by 2024. We successfully delivered against this target ~2 years early.

In May 2023 we took delivery of 15 electric vehicles, replacing all existing fossil-fuelled company cars used by employees for business means. The implementation of the EV pool fleet will see a saving of over 80 tons of CO2e per year. A huge impact on our Net Zero targets.

Tackling economic inequality

As a value-add reseller, Softcat outsources the products, services, and solutions through our extensive network of partners, to best suit the needs of our broad client base. We always consider and promote SMEs and local providers where appropriate, particularly for the products and services we offer via the G Cloud framework.

We remain dedicated to improving employability and educational awareness across schools, colleges, and universities to help break down the barriers to joining technology organisations.

We work collaboratively with many schools that are close in proximity to our offices, to ensure we are actively supporting the community as well as schools from lower socio-economic backgrounds.

We visit the schools to talk about the IT sector and the roles in our organisation, as well as promoting work-experience opportunities during the summer. In particular, we actively encourage students from diverse backgrounds to engage in work experience to appreciate the roles available in our sector.

For ambitious school and college leavers, a Softcat Apprenticeship is a great first step into the world of work, with 94% of our apprentices offered a permanent position at Softcat post apprenticeships, which goes to show the amazing opportunity available with us.

We were ranked 1st in IT & Consultancy, and 10th overall in by RateMyApprenticeship.com - Best 100 Apprenticeship Employers 2023-2024 list.

Softcat now also offer 12 month paid internships to University students looking to complete a year in industry as part of their undergraduate studies.

Equal opportunity

Our approach to diversity and inclusion is introduced first during our induction training, as part of our Softcat values, outlining responsibility to uphold our principles. This message is reinforced by our process and policies, networks, Allyship Training and Inclusion Awareness campaigns.

Softcat supports diversity and inclusion through various networks including:
- Supporting Women in Business (SWIB)
- The Ethnic and Cultural Network
- The Pride Network
- The Family Network
- The Empowering Disability and Neurodiversity Network (EDN)
- The Faith at Work Network
- Armed Forces & Veterans Network
These networks aim to create a supportive and inclusive work environment for all employees, regardless of gender, ethnicity, sexual orientation, disability, or family commitments.

Our allyship programme, Stronger Together, is a mixture of event and workshop-based training available to all staff. Programme topics include, bias, power, privilege, and being a greater ally.

Inclusion Awareness campaigns include race, disability, sexual orientation, gender, faith, and caring responsibilities. These sessions highlight and celebrate minority groups, through panel sessions, Q&A sessions and training, providing an opportunity to discuss and understand ways to be more inclusive.

Our efforts to improve diversity and inclusion have been incredibly successful. Since 2020, the number of female employees below management level has increased to 35%, and the number of ethnic minority employees rose to 17%.

Wellbeing

At Softcat, all employees are provided with access to our multidimensional wellbeing programme which includes flexible work arrangements, free nutritious breakfast, mental health support, employee benefits scheme, health and wellbeing week activities, and online workshops.

Giving back to the community is an innate part of who we are as a company. All Softcat employees are therefore given two volunteer days per year to support a charitable or community cause.

Each of our 10 regional offices also support local charities through fundraising, donations and events. For example, our Manchester office has raised over £30,000 for the WeLoveMCR charity. This funding has supported young, disadvantaged Manchester citizens in gaining qualifications to broaden their work opportunities and supporting local groups in delivering indispensable services that enable community cohesion.

Pricing

Price
£761 a licence
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Netwrix provide free 'Proof of Concept' trials of our combined suite of softwares.
Link to free trial
Please work with your designated sales representatives or respective channel teams at Netwrix.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psitq@softcat.com. Tell them what format you need. It will help if you say what assistive technology you use.