PLANNED LINK LTD

Cyber Security Consultancy

Our team have a proven track record in technical delivery Analysis, Engineering and Architecture across both Security and Networking. Developed over years of delivery experience, the team have proven their value consistently to organisations in delivering Vulnerability Scanning, Management and implementation of security products such as SIEM, EDR and Firewalls.

Features

• Real-time device monitoring through SIEM technology products
• Vulnerability management as a service (VMaaS)
• Vulnerability scanning, assessment and programme architecture and management
• Review of secure solutions and technical architectures
• Strategic Cyber advice and guidance for OnPrem & Cloud
• Managed security infrastructure services, Firewall, Web, Anti-Virus

Benefits

• Vendor agnostic, providing guidance based on the most appropriate solution
• Fully scalable, on demand access to cyber professionals
• Proactive monitoring of systems and network infrastructure
• Helps customer to focus on their core business
• Access to skilled crisis management experts during incidents
• Experienced across MOD, healthcare, financial services and the public sector
• Improved ability detecting, resisting and responding to a cyber attack

£400 to £1,500 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@plannedlink.io. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

516514084477571

Contact

Christopher Rimmer
07480128616
tenders@plannedlink.io

Planning

• Planning service: Yes
• How the planning service works: Working closely with the client we perform a needs analysis and discovery to understand the client’s domain, environment and specific challenges/constraints. This enables us to identify appropriate solutions rather than proposing off the shelf, one size fits all solutions. We work in small, highly skilled multi-disciplinary delivery teams, and build quality into the process from the outset. Leveraging industry best practices, as well as real world experience, we help you move at pace to achieve your desired outcomes.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Azure
  • AWS

Training

• Training service provided: Yes
• How the training service works: Our Training is a specialised program designed to equip professionals with the expertise needed to oversee and ensure the effectiveness of an organisation's security measures. This comprehensive training covers key aspects of security assurance coordination, including risk assessment methodologies, compliance monitoring, security policy development, and incident response strategies. Aimed at aspiring security assurance coordinators, IT security managers, and compliance officers, the curriculum is a blend of theoretical knowledge and practical application, emphasising real-world challenges and solutions.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Planned Link provide end to end services to help buyers evaluate, plan and implement the security features of hosting or cloud software services, we work with teams to provide specialist expertise and guidance. We have a proven track record in a mixture of environments whether from on-premise or legacy cloud service providers or from one cloud-based service to another (e.g. from AWS to Azure).
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Azure
  • AWS

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide a full testing service either as part of a full lifecycle programme delivery or as a service that you can integrate into your existing cloud programme. Specific requirements are agreed for each engagement. A dedicated named specialist is assigned as a single point of contact for each engagement.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our ongoing support is bespoke to each service and each buyer.

Service scope

• Service constraints: There are no constraints, consultancy services are available onsite and remotely.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Every Planned Link service includes a response time of 2 business days, this can be reduced to 1 hour with the appropriate upgrade in your support plan.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Our Web chat has not been specifically tested against usability standards; the web chat Pre-Chat and Post-Chat forms are implemented through Visual Force Markup language, providing text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language. Ensuring that colour isn't the only means of conveying information and making contrast ratios between text and its background sufficient that it can be read by people with moderately low vision
• Support levels: Planned Link provide different Service Level Agreement options, dependent on the customer needs. All of our service offerings are backed up by a Service Team which is comprised of a number of experienced first line support technicians and second/third line specialists.; ; Our helpdesk support service is available between 09:00 – 17:00 (UK hours) Monday to Friday excluding Public Holidays. Users can call our helpdesk directly (on a UK fixed line) or email the helpdesk with any issues.; ; Our support levels include different Service Level Agreement (SLA) options. Our SLAs have defined Severity Categories with associated reporting procedures and response/resolution timescales against all support requests.; ; The support options we provide include training packages comprising on-site classroom training sessions, administrable on-line training/guidance tools and web-enabled, interactive, training systems. Please refer to the Pricing Document for costs.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Tenable, Nessus, Microsoft, Palo Alto, Juniper, Elastic

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The British Assessment Bureau
• ISO/IEC 27001 accreditation date: 26/01/2024
• What the ISO/IEC 27001 doesn’t cover: There are no exclusions.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • We have a number of CSTA people on staff
  • We have a number of CSTP people on staff
  • We have a number of CWSA people on staff
  • We have a number of CAST people on staff
  • We have a number of CCP SIRA people on staff

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Planned Link recognises the urgent challenge posed by climate change and is committed to being part of the solution. We are dedicated to reducing our carbon footprint, implementing sustainable practices, and innovating in ways that reduce environmental impact across our operations and product lines. By investing in renewable energy, promoting energy efficiency, and supporting climate-positive initiatives, we aim to contribute to global efforts to mitigate climate change. Our commitment extends beyond compliance to actively engaging with our stakeholders and communities to foster environmental stewardship and resilience.

  Covid-19 recovery

  The challenges posed by the COVID-19 pandemic, have ensured that Planned Link remains steadfast in its commitment to recovery and resilience. We have actively implemented comprehensive strategies to ensure the safety, health, and well-being of our employees while maintaining operational efficiency. Our approach includes enhancing remote work capabilities, and ensuring all health guidelines are followed meticulously. Our focus has allowed us to foster a sustainable recovery, promoting economic stability, and building a stronger, more resilient future for all.

  Tackling economic inequality

  Planned Link is deeply committed to addressing economic inequality by creating inclusive growth opportunities and fostering a diverse and supportive workplace. We believe in fair compensation, equal access to professional development, and promoting from within to empower our employees and their communities. We are dedicated to investing in underserved areas, supporting small businesses, and collaborating with like-minded partners to drive positive change. By embedding social responsibility into our business model, we strive not only to succeed financially but also to contribute to a more equitable and prosperous society for all.

  Equal opportunity

  Planned Link is steadfast in its commitment to equal opportunity, fostering a workplace environment where diversity is celebrated, and all employees are treated with respect and dignity. We believe that everyone, regardless of their background, gender, race, or orientation, should have equal access to opportunities for growth and advancement.

  Wellbeing

  Planned Link, firmly believe that employee wellbeing is the cornerstone of our success. We are committed to fostering a supportive and inclusive environment where every team member feels valued, understood, and empowered. We prioritise mental, physical, and emotional health through flexible work policies, and a culture of open communication. Our dedication to wellbeing is not just about enhancing productivity; it's about creating a thriving business where individuals can achieve personal and professional growth. We recognise that a healthy workforce is a happy workforce, and we are steadfast in our commitment to the holistic welfare of our employees.

Pricing

• Price: £400 to £1,500 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@plannedlink.io. Tell them what format you need. It will help if you say what assistive technology you use.