Mason Advisory Limited
Emergency Services Network Assessment and Implementation
Our independent consultants review facilitate transition to the Emergency Services Network (ESN), providing design, sourcing, integration, implementation, migration, and assurance. This includes control room environments, matching operational requirements with technical solutions, including cloud hosting.
Features
- Expertise in police, fire, and ambulance operational and technical requirements
- Deliver programme/project management and technical assurance of mission-critical systems
- Provide assurance to ensure robust, secure, highly-available communications
- Develop business cases and deliver IT strategy support
- Support sourcing and procurement of mission-critical systems, services and applications
- Support sourcing, procurement and assurance of ESN devices and services
- Enable systems integration, testing and commissioning
- Provide management/assurance of control room integration with ESN
- Provide management/assurance of hosting centralised and distributed services
- Assurance of control rooms, devices, mobile data, and PTT applications
Benefits
- Experience of Home Office ESN design, test and implementation assurance
- First-hand knowledge of mission-critical control room marketplace and solutions
- Experience in Critical National Infrastructure (CNI)
- Expertise and 20+ years knowledge of the bluelight community
- Agile approach to ensure flexibility and efficiency
- Transfer of expertise to enable you to operate in house
- Cyber Essentials Plus, ISO 27001 and ISO 9001 certification
Pricing
£595 to £1,575 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@masonadvisory.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 1 8 7 4 0 0 3 9 7 5 3 9 9 6
Contact
Mason Advisory Limited
Martin Lunt
Telephone: +44 333 301 0093
Email: contact@masonadvisory.com
Planning
- Planning service
- Yes
- How the planning service works
-
Mason Advisory is a digital & technology transformation consultancy. We help you set and execute strategies that fully exploit the benefits of cloud. All our services start by getting to know you and ensuring your required outcomes are clear. We know what good looks like, and we use our extensive set of blueprints (benchmarking data, technology trends/insights, designs, processes and templates) to provide a tangible guide. But we also know that tailoring an approach to your needs is more effective than generic best-practice solutions.
Planning includes a fast-paced assessment of the current state, then applying our knowledge to create a clear roadmap and business case to achieve the outcomes you require. This ensures key decision makers understand the risks, costs and timings of the changes. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Technology alone will not add value. User adoption is essential to realise the intended benefits of cloud solutions. As part of our organisation change management service, Mason Advisory creates clear persona-based training and communication plans covering activities before, during and after launch. This ensures key user groups are fully ready to use the cloud solution. Working in conjunction with the cloud vendor, we execute training in line with client plans, delivery methods and timescales.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Mason Advisory is an independent digital & technology transformation consultancy which is ideally placed to provide impartial advice when implementing/migrating cloud solutions to realise their full benefit.
We can provide assisted delivery oversight, or lead delivery, depending on your needs. This includes full project planning and management (time, cost, quality, risks); managing vendors; effective cutover planning to minimise disruption to day-to-day operations; and persona-based organisational change management to ensure user adoption and benefit realisation of the cloud technologies. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Mason Advisory develops and executes test strategies and plans in alignment with client standards and cloud vendor standards – ensuring clear practices are defined to report, prioritise, resolve and retest any defects identified. The plans typically include unit testing/quality checks following initial configuration, systems testing, end-to-end user acceptance testing, load/stress/performance testing, post-implementation commission testing, and hypercare sign-off testing. This part of the service is designed to provide organisations with confidence that the solution delivers the intended outcomes and benefits.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No, we are happy to provide our services remotely or by working on client site.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
We will respond to emails within 24 hours if the query is made between 9 to 5 (UK time) Monday to Thursday.
For some queries that arrive on Friday and for all that are sent over the weekend, we will respond on the next working day. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide support to clients as part of our consulting service and will appoint a project lead and project oversight role for each assignment. They will field requests as part of our service. This ensures timely and quality responses to any queries raised.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- NQA
- ISO/IEC 27001 accreditation date
- 07/10/2021
- What the ISO/IEC 27001 doesn’t cover
-
Our certification covers the whole company, and, in line with our certified Statement of Applicability, we operate the following exclusions:
‘Access control to program source code’ because we do not work with source code or develop applications
‘Separation of development, testing and operational environments’ because we are not responsible for the development of any environments.
All subcategories under ‘Security in development and support process’ because we do not use any in-house developed or bespoke applications.
‘Protection of test data’ because we do not use any in-house developed or bespoke applications. - ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Fighting climate change: we try to minimise our own adverse environmental impact, and advise buyers on how to do this in their own organisations. Our business measures & offsets GHG emissions, optimises travel, runs an electric vehicle scheme, and minimises waste by refurbishing & donating IT equipment to charities/schools. We also collaborate with buyers on measures that are important to them, e.g. for a government department we have offset all carbon emissions generated by our account team in the first 12 months.Covid-19 recovery
Covid-19 recovery: the impact of the pandemic is long lasting. As a digital & technology consultancy we helped our team and our clients to work more efficiently during lockdown, and continue to support related improvements.Tackling economic inequality
Tackling economic inequality: employers report a significant digital skills gap in the UK. We can help buyers engage with local schools and colleges to highlight the importance of digital skills; partner with buyers to provide digital skills mentoring and cyber checks for VCSEs; and supply refurbished IT equipment to VCSEs and schools to help overcome digital poverty (a barrier to digital skills).Equal opportunity
Equal opportunity: we can support training for buyers, e.g. for a government buyer we offer neurodiversity training to support more inclusive ways of working. We can also provide mentoring and coaching, mock interviews and CV reviews for under-represented groups seeking in-work progression.Wellbeing
Wellbeing: we are a centre of excellence for wellbeing through Great Place to Work (mental health first aiders, Headspace app, fitness challenges) and influence wellbeing on contracts by modelling positive practices. We also ensure that appropriate wellbeing measures are built into engagements such as mental health plans, reasonable adjustments and remote working.
Pricing
- Price
- £595 to £1,575 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@masonadvisory.com.
Tell them what format you need. It will help if you say what assistive technology you use.