Encordia Consulting Ltd

Mobile Application Design and Development

Encordia Consulting offers comprehensive services for building cross-platform mobile applications, ensuring seamless integration and optimal performance across various devices and platforms.

We specialise in crafting mobile applications that drive digital transformation for businesses, simplifying the complex process of mobile app development and adapting to the unique needs of each project.

Features

• Programme governance, design, set up and execution.
• Architectural review, assessment, and assurance
• User centric design
• Wire Framing and PoC for UI/UX
• WCAG 2.1 / 2.2 AA and AAA compliant
• Full stack delivery capability
• Requirements gathering, definition and challenge
• Agile delivery practices
• B2B and B2C delivery capability
• Android and iOS delivery, alongside web

Benefits

• Right-first-time approach with highly experienced teams
• Pragmatic solution delivery balancing process design and solution capability
• Alignment with strategic business objectives
• Alignment to best practice frameworks
• Multi-technology capable with leading practice tooling
• Web and Mobile friendly delivery from the same app
• Single app, capable of delivering to multiple platforms

£650 to £1,500 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.yapp@encordiaconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

520525458651100

Contact

Martin Yapp
07775687828
martin.yapp@encordiaconsulting.com

Planning

• Planning service: Yes
• How the planning service works: Implementing cross-platform mobile applications requires meticulous planning to ensure successful delivery aligned with business objectives.; ; Our planning approach includes:; • Breadth and depth of activity required for successful delivery; • Approach planning, including Proof of Concept, Branding, rollout options, and delivery methodology; • Architecture and design of the to-be model; • Requirements gathering and analysis; • User Centric Design planning, including workshops & iterations; • Test phase planning, including Integration Test, UAT, Performance and Non-Functional testing; • Stakeholder engagement and management; • Training
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: As part of managing the transformation to cross-platform mobile applications, we undertake training needs analysis and prepare a comprehensive training plan to support the implementation of change within your organisation.; ; Our preferred approach is, where possible and appropriate, to partner with your business and work closely with the delivery professionals in your organisation, performing on-going knowledge transfer throughout the delivery. This reduces the need to perform end-of-delivery knowledge transfer, thereby reducing the need for training within the delivery and implementation teams.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Encordia Consulting is dedicated to assisting you throughout the process of app development, ensuring your app is prepared and successfully placed on the Apple App Store and Google Play. We understand the importance of delivering value every step of the way and work closely with you to ensure your app meets the necessary standards for deployment.; ; Our team at Encordia Consulting is experienced in guiding apps through the deployment process, including meeting the requirements of the Apple App Store and Google Play. We provide comprehensive support to ensure your app meets all necessary criteria, from technical specifications to design and functionality.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: At Encordia Consulting, our approach to quality assurance and performance testing for app delivery is comprehensive and meticulous. We prioritise ensuring that your app meets the highest standards of quality and performance, providing you with confidence in its reliability and functionality. ; ; Our testing process includes:; ; • Test strategy and approach – development of an end-to-end testing strategy, including full requirement traceability, appropriate test framework, setup and use of test harnesses, test phasing, test data management, tooling and execution management; • Development of a test harness – determination and setup of tooling and processes required to drive repeatable, production-like, and efficient test execution; • High volume test management with execution performance, bottleneck management and performance tuning; • Test Execution and management – Encordia can lead or assist your team, contractors or other suppliers through the preparation and execution of all test phases, ultimately leading to a successful cutover and go live.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide comprehensive support for a diverse array of platforms, including major cloud hosting services such as AWS and Azure, as well as many software services with recent projects including Firebase, Cloudflare, Vercel, and Netlify.; ; We can enable monitoring on platforms allowing us to monitor operational status and identify areas needing attention. This capability ensures you are well-informed about performance issues, stability concerns, and errors, facilitating timely interventions.; ; Additionally, we monitor the lifecycle of all services to safeguard against the risks associated with End-of-Life. Upgrading outdated components is crucial to security and functionality, which forms an integral part of our service management.; ; Cost management is another critical aspect of our support. We implement strategies to optimise spending and improve resource allocation, ensuring you get the most out of your investments in these platforms. Through tailored solutions, we help you balance performance, cost-efficiency, and scalability.

Service scope

• Service constraints: Not Applicable

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Mon-Fri 9am to 5pm ; Priority 1: Within 1 working hour ; Priority 2: Within 4 working hours ; Priority 3: Within 2 working days ; Priority 4: Within 5 working days Support on Saturday and Sunday available through special arrangement.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Mon-Fri 9am to 5pm ; Priority 1: Within 1 working hour ; Priority 2: Within 4 working hours ; Priority 3: Within 2 working days ; Priority 4: Within 5 working days ; ; Support on Saturday and Sunday available through special arrangement. Support costs are dependent on scope and level of support required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We recognise the urgent need to address climate change and acknowledge our responsibility to minimise Encordia's environmental impact. As a consultancy organisation based in the UK, we are committed to taking proactive measures to mitigate climate change and promote sustainability in our operations and client engagements. Sustainable Transportation: Company vehicles provided by Encordia are electric vehicles only and we encourage the use of low-emission vehicles for all travel. We support the government’s Cycle to Work scheme and provide company pool bicycles where appropriate. We see this as an excellent opportunity to create discussion, debate and ownership of environmental impact within our business, and further into our society and day-to-day lives. Waste Management: We minimise waste generation by adopting sustainable procurement practices, reducing paper use to an absolute minimum and promoting digitalisation and electronic communication. We have implemented recycling programs for paper, plastics, glass, and other recyclable materials and encourage our employees to participate actively in waste reduction initiatives in our offices and at their home offices. Monitoring and Review: We regularly monitor and evaluate our environmental performance, track progress towards our climate change goals, and review this policy periodically to ensure its effectiveness and relevance. Feedback from employees, clients, and other stakeholders are solicited and considered in the ongoing improvement of our climate change initiatives.

  Tackling economic inequality

  Creating opportunities for those within a deprived area, or those who face barriers to employment: Our coding bootcamp scholarships focus on supporting individuals who are from socio-economic or diverse backgrounds into a career in software development and technology. The coding bootcamps are in Norwich, Cambridge, Hull and Liverpool and are through a partner company, Tech Educators Ltd. Tech Educators actively work with DWP and local councils to secure those from deprived areas who are interested in a career in software development and technology to achieve a future in software development. Creating new skills in a high growth industry with mass skills shortages: Encordia is committed to the Tech Educators model of taking individuals from a position of being ready to work building the necessary tech skills ready to work in industry, to a place of ready to contribute. This means having the skills required to deliver outcomes and impact within the organisation where they work. For Encordia, this means we have a close relationship with recent graduates of the coding and software development bootcamps. Interviewing graduates that will be a good fit culturally and the work we are delivering in line with the contract, and other projects we undertake. In this ready to work, ready to contribute model, we support new entrants to the industry with a job receiving above the national living wage, and support with training, learning and adoption of new skills relevant to have an impact in the industry.

  Equal opportunity

  Reduce the disability employment gap: We support individuals from a neurodiverse background into a career in coding. This is achieved both through our current employee pool, as well as through the scholarships we offer. Tackling workforce inequality: At Encordia, we are incredibly proud of the level of representation of diversity throughout our organisation. We have strong representation at all levels of individuals from the BAME community as well as excellent gender representation within senior positions within the organisation. Encordia is committed to ensuring that we provide a diversity of thought and culture as the organisation continues to grow. Anti-discrimination: We will not tolerate discrimination, harassment, or victimisation of any kind against employees, clients, or service users. Employees who believe they have been subjected to discrimination, harassment, or victimisation are actively encouraged to report their concerns promptly. Reports are treated confidentially and investigated impartially. Our responsibilities: All employees have a responsibility to treat each other, clients, and service users with dignity and respect and to uphold the principles of equal opportunity and diversity in the workplace. Managers and supervisors have a particular responsibility to ensure that their decisions and actions promote equal opportunities and that any concerns or complaints are addressed promptly and effectively.

  Wellbeing

  We are committed to promoting the health, safety, and wellbeing of our employees. We recognise that our people are our most valuable asset, and their physical, mental, and emotional wellbeing is paramount to their success and happiness. All of our staff are offered company funded private medical care as part of their employment package, including specific coverage for mental healh support and advice. Our team are versed in recognising warning signs and supporting individuals who may be at risk or vulnerable, and we provide 1 to 1 sessions on a regular basis with our Director of HR to each employee. We encourage work-life balance and flexibility through policies such as flexible working hours, remote work options, and paid time off for self-care. To create a culture of wellbeing, we promote a culture where seeking support for mental health concerns is encouraged and normalised, and where employees feel safe to share their experiences without fear of stigma or discrimination. We celebrate successes and achievements, both personal and professional, and recognise the importance of taking time to recharge and rejuvenate. We regularly assess the effectiveness of our wellbeing initiatives and make adjustments as needed to ensure they meet the evolving needs of our staff.

Pricing

• Price: £650 to £1,500 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.yapp@encordiaconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.