Magentiq Eye Ltd

Magentiq-Colo

The Magentiq-Colo is an artificial intelligence device used adjunct to the common video colonoscopy procedure, aiming to assist the endoscopist in identifying lesions during colonoscopy procedure by highlighting regions with visual characteristics consistent with different types of mucosal abnormalities that appear in the colonoscopy video during the procedure.

Features

• Real time reporting/annotation
• Lesion detection
• Lesion characterisation
• Lesion sizing
• Automatic report generation
• Colonoscopy camera vendor neutral
• Remote access

Benefits

• 48 hour engineer call out response time
• Remote access and support
• Annual servicing
• 1 week loan turnaround time
• 4 week major repair turnaround time

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Anat@magentiq.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

520729575750097

Contact

Anat Artzi
+972-52-5220105
Anat@magentiq.com

About the service

• Service categories:
  • Application Development and Deployment
    • AI platforms
      • AI software services
        • Computer Vision AI Software Services
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: None
• System requirements: Endoscopy camera stack

User support

• Email or online ticketing support: Yes
• Support response times: Up to 48 hours, but normally quicker
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes
• Support levels: Repair service Netherlands based service site Tier 1- Send out engineer. Tier 2 - Site based service. Tier 3 - return to base Tier 1 : 48 hours. Tier 2 : 5 days. Tier 3 : 2 weeks Loan device turnaround time of 5 working days All maintenance will be performed by the Magentiq Eye employee. Monthly site visits are a standard but you can expect more frequent visits. The maintenance will be done on site, or out of endoscopy hours when the device is not being used. We offer a 10 year maintenance contract Clinician training – Mainly in use training as interpreting the AI device feedback and what the characterisation could mean. Fairly straight forward, learning is more to do with getting used to an additional set of information coming in. Medical device technician training – Will show how to set up and cabling set up in back of machine. SDI cable out of endoscopic stack into Magentiq-Colo and then HDMI or DVI cable from AI into screen. Will go through how to find images/videos and how to delete them. Will run through general troubleshooting but quite a stable machine.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Onsite training, training videos, company prescence at first few procedures and user documentation
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• Documentation accessibility standard: WCAG 2.2 AA
• End-of-contract data extraction: The device doesn't track personal data. There is the ability to extract data/images off on a USB stick, but normally this function is disabled
• End-of-contract process: AI Device (Magentiq-Colo), necessary cables and accessories First year warranty Software and hardware updates for duration of contract Extended warranty for additional cost Newly released AI modules can potentially be additonal cost

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• Description of service interface: Users can watch demo videos Register and interest in seeing a live demo Request a call/email back from the team Find information on product and service Identify employees
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Significant resources have been allocated to guarantee the accessibility of our website, aiming to enhance the experience for individuals with diverse needs, including but not limited to motor disabilities, cognitive impairments, myopia, blindness or color blindness, hearing impairments, and the elderly population. The implementation of website accessibility has been carried out by "VEE - Website Accessibility." Our website has been optimized for accessibility at level AA, adhering to the guidelines established by the Equal Rights for Persons with Disabilities Regulations WCAG2.2. Extensive testing has been conducted using Jaws and NVDA screen readers.
• User support accessibility: WCAG 2.2 AA
• API: No
• Customisation available: No

Scaling

• Independence of resources: Each system operates independently

Analytics

• Service usage metrics: Yes
• Metrics types: Memory; Number of active instances
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Data exported available via USB.
• Data export formats: Other
• Other data export formats: USB
• Data import formats: Other
• Other data import formats: USB

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.9
• Approach to resilience: Internal controls
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: RBAC
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: No
• Security governance approach: DTAC compliant
• Information security policies and processes: Internal policy stack aligned to ISO 27001

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Medical Device Quality Management System in place.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Annual Penetration Testing
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Secure Development Practices
• Incident management type: Supplier-defined controls
• Post-quantum cryptography secure: No
• Incident management approach: Aligned to ISO 27001 good practices

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Up to 4 week trial period for hospital to use Magentiq-Colo and experience the clinical and admin benefits Device, cables and accessories included.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: 627841af-0d91-46f2-86c1-405cd7cc7cec
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 3b447627-0df8-4962-b739-23692042b1ec
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of issues relating to entering the contract workforce
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Anat@magentiq.com. Tell them what format you need. It will help if you say what assistive technology you use.