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Network 2 Supplies Ltd

Recycling of ICT, Telecomms & Cable to WEEE and EA Regulation Standards

N2S are the leaders in pursuit of zero waste technology, delivering a disposal service that consistently returns technology waste to maximum re-use. We can offer secure collection bins for use in data centre environments. These are then transported to N2S where the data is cleansed and the drives destroyed.

Features

  • Security Cleared (SC) Engineers available in satellite tracked vehicles
  • De-install, collection and processing/recycling Cable Mining (BMRA)
  • Secure warehouse for storage of ICT Telecoms Equipment
  • Data erasure using CESG certified software (Blancco)
  • Recycling carried out in secure facility 0% WEEE to landfill
  • Reuse and resell ICT and Telecoms product where possible
  • Technology including mobiles, printers, PCs, laptops, switches, servers, handsets
  • ISO 27001:2013, 9001:2015, 14001:2015, 45001:2018 NCSC Cyber Essentials Plus
  • Certificate of data destruction with serial numbers issued
  • Nontoxic metal recovery from printed circuit boards (PCBs)

Benefits

  • Green Credentials 0% WEEE to landfill
  • Complete audit trail, asset tracking, ensures data security compliance NCSC
  • Reduce impact of the business activities on the environment
  • Employ highly skilled and experienced people to decommission equipment
  • Equipment Transfer Note carries unique number ensuring continuity throughout process
  • Capability to repair, refurbish and resell IT circular economy
  • Certificate of destruction/erasure detailing serial numbers supplied
  • CSR Sustainability reporting-Specialist in optimising the supply chain
  • Bioleaching - low carbon processing of Printed Circuit Boards
  • NCSC CAS-S certified sanitisation and destruction services

Pricing

£100 an instance

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at samantha.english@n2s.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 2 0 8 8 3 1 6 7 2 0 0 0 8 1

Contact

Network 2 Supplies Ltd Samantha English
Telephone: 01284761111
Email: samantha.english@n2s.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
Not applicable. N2S pride themselves on providing individual solutions for customers.
System requirements
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
N2S will respond within 24 working hours during normal working hours. Out of normal hours support can be arranged if required
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
No
Support levels
This service will not require on site support as it's a site activity. Support may be required prior to collection or delivery but would not require a site visit, just phone or email support for any queries.
Support available to third parties
No

Onboarding and offboarding

Getting started
Not applicable. Our service is site based so the customer would make contact by email/telephone and correspondence would continue from there.
Service documentation
No
End-of-contract data extraction
Users will be provided with an Equipment Transfer Note, which is a uniquely numbered document, upon completion of each site visit. These will be sent to them either by email or they may be given access to our portal where they can access the documentation as and when they require to. The ETN will detail the weights of the equipment collected, site address and date of works. All documents will be in pdf format. A hard copy of this document will also be left on site with the contact. If requested an inventory document of ICT/Telecoms equipment will also be provided.
End-of-contract process
All services and labour will be included in the initial pricing and proposal of work.

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
No
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
Yes
Description of customisation
N2S services are built bespoke to client requirements

Scaling

Independence of resources
As our service is a physical on site service we work closely with our customers to ensure proper forward planning and allocation of appropriate resource.

Analytics

Service usage metrics
Yes
Metrics types
Supplier defined
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Not applicable to this service
Data export formats
Other
Other data export formats
Not applicable
Data import formats
Other
Other data import formats
Not Applicable

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Service Level Agreements are made bespoke to an individual customers requirements following discussions with them. As a basic minimum we would always prefer 2 weeks notice for a request to visit site. This notice is not always required however. A discount would be offered on a sliding scale dependent on the failure to meet the SLA.
Approach to resilience
Not applicable. This service does not relate to a Network 2 Supplies data centre
Outage reporting
Not applicable

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
Not Applicable to this service
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
United Registrar of Systems (URS)
ISO/IEC 27001 accreditation date
11/02/2019
What the ISO/IEC 27001 doesn’t cover
Not Applicable
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
CESG Assured Service Scheme (CAS-S) 72529087SAN

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
CESG (CAS-S), AATF Approved, Safe Contractor Accreditation, Blancco Registered. All procedures are managed by our General Manager, Technical Solutions Manager and Head of Secure Services. We have in-house security policies which have been audited and assessed during our ISO audits, including ISO 27001:2013.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
N2S have rigorous processes in place in accordance with appropriate accreditations, including ISO27001:2013. More details can be provided on application.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
N2S have rigorous processes in place in accordance with appropriate accreditations, including ISO27001:2013. More details can be provided on application.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
N2S have rigorous processes in place in accordance with appropriate accreditations, including ISO27001:2013. More details can be provided on application.
Incident management type
Supplier-defined controls
Incident management approach
N2S have rigorous processes in place in accordance with appropriate accreditations, including ISO27001:2013. More details can be provided on application.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality

Fighting climate change

n2s work closely with its customers to deliver and report back on progress to sustainability and net zero targets. In 2023, our circular reuse and recycling approach helped customers avoid over 37,000 tonnes of CO2e and over 75 million litres of water. Through our remarketing and granular approach to recycling we anticipate returning a carbon saving of over 24,000 tonnes of CO2e over the lifespan of this contract.
n2s has completed a UKRI 5-year research and development program in collaboration with Coventry University. The result is a new green refining plant for the recovery of metals and other materials from ewaste. Harnessing the power of nature and using Biotechnology as well as innovative mechanical processes to extract/ ‘urban mine’ the valuable materials within e-waste in an environmentally sensitive process.
N2s are scaling this current technology which is already reducing CO2e through production of green metals refining from e-waste. The goal is to deliver capacity for refining 500 tonnes per year (minimum) by end of 2025. The increase in circular economy using sustainable methods of metal recycling from E-waste reducing CO2e.
Due to our pioneering work in this space, we were invited to be a founding member of the Government Digital Sustainability Alliance (GDSA) and are passionate about sustainability and the circular economy in the public sector. We would plan to employ the ideas and innovations that are born out of the GDSA to make sure our customers are leading in their ambitions to achieve net zero and circularity.

Tackling economic inequality

N2s are part of a large support outreach programme aimed at ending digital exclusion. The scheme assists young people in various ways, including assisting finding paid work experience, coaching, employability skills training and supporting business ideas. N2s provides access to remarketed digital devices for young people in digital poverty to enable their development and improve their future prospects. With a minimum of 12 schemes per year the results are a complete, safe, effective, secure and compliant supply of devices during each programme.

Pricing

Price
£100 an instance
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at samantha.english@n2s.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.