Scrumconnect

Alpha Services

Alpha Services streamline the early stages of product development by focusing on user validation and iterative testing. We leverage agile methodologies to refine prototypes rapidly, ensuring product-market fit and accelerating the journey from concept to market-ready solutions.

Features

• Continuous user feedback refines and enhances prototype designs.
• In-depth study of user behavior confirms product assumptions
• Rapidly tests functionality and usability to ensure user satisfaction.
• Flexibly adapts to changes for efficient product development.
• Identifies and mitigates potential issues early in the cycle
• Saves significant costs by validating concepts before full-scale production.
• Integrates user insights directly into the development process
• Improves product features systematically for optimal market fit.
• Speeds up revisions and updates based on user input
• Prepares product for launch with confirmed user acceptance.

Benefits

• Aligns products closely with user needs and expectations.
• Cuts down on late-stage costly design modifications significantly.
• Builds investor and stakeholder trust through validated prototypes.
• Leverages user feedback to enhance product usability directly.
• Minimizes financial risks by early identification of issues.
• Streamlines product updates with quick iterative feedback cycles.
• Facilitates smoother transition to market with pre-tested features.
• Optimizes resource allocation by focusing on critical features.
• Ensures high user adoption through proven user-centric designs.
• Speeds time-to-market with agile, efficient development processes.

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

521127668819699

Contact

Praveen Karadiguddi
07896206904
sales@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: The planning phase of Alpha Services involves a detailed analysis of client objectives and technical requirements. This includes defining the target user base, establishing key performance indicators, and mapping out the prototype development lifecycle. We coordinate with client teams to set realistic milestones and timelines, ensuring alignment with business strategies. An iterative approach is adopted, allowing for flexible adjustments as insights are gained from user feedback. This meticulous planning is foundational in creating a framework that supports successful prototype iterations and a smooth transition through to the final product development.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is a critical component of Alpha Services, designed to empower clients to effectively manage and evolve their prototypes. Customized training programs cover operational procedures, system management, and troubleshooting techniques. Participants engage in hands-on sessions that simulate real-world scenarios, ensuring they can operate the new systems confidently. Ongoing support and additional training sessions are provided to address new features and updates. This educational approach guarantees that the client’s team is well-prepared to maximize the potential of their new digital solutions.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: In the setup phase, we establish a tailored development environment that aligns with the client's existing infrastructure and technology stacks. This includes configuring development tools, setting up version control systems, and establishing continuous integration and deployment pipelines. For migration, we carefully integrate and migrate existing data and applications to the new system without disrupting current operations. This ensures that all system components are compatible and optimized for performance, providing a stable foundation for launching effective prototypes and eventual full-scale deployment.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance in Alpha Services is comprehensive, starting with automated unit tests to ensure baseline code integrity. We proceed with integration testing to confirm all system components interact correctly. User acceptance tests are conducted to validate the prototype against user requirements, followed by performance testing to assess responsiveness and scalability. Security assessments are also integral, guarding against vulnerabilities. This robust testing protocol ensures that each prototype iteration is refined, reliable, and ready for real-world application, maintaining high standards throughout the development process.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.