INSIGHT CONSULTING SERVICES LIMITED
ICS Managed Cloud Support Services
Comprehensive support for managed public, private and hybrid cloud environments. We deliver secure, optimised and fully governed managed cloud services across IaaS, SaaS and PaaS, enabling resilient operations, improved performance, cost efficiency and seamless integration across multi‑cloud infrastructures for organisations needing end‑to‑end cloud management and expert technical oversight.
Features
- Fully managed public, private and hybrid cloud operations
- Proactive monitoring, incident response and service optimisation
- IaaS, SaaS and PaaS management with expert oversight
- Secure cloud configuration, governance and compliance controls
- Multi‑cloud integration and interoperability support
- Cost management, consumption tracking and optimisation guidance
- Backup, disaster recovery and business continuity management
- Application hosting, scaling and performance optimisation
- Environment provisioning, lifecycle management and platform updates
- Technical advisory, escalation management and strategic cloud planning
Benefits
- Reduces operational burden through fully managed cloud environments
- Improves service uptime with proactive monitoring and rapid incident response
- Enhances security posture via governed, compliant cloud management
- Reduces costs through active optimisation and consumption control
- Accelerates service delivery with automated provisioning and scaling
- Improves performance through continuous tuning and resource optimisation
- Strengthens resilience with robust backup and disaster recovery
- Simplifies multi‑cloud operations with unified management and integration
- Reduces business risk through expert oversight and technical assurance
- Increases agility by supporting flexible, scalable cloud architectures
Architecture roles
Business architect
| £300.00 |
£300.00 |
| £450.00 |
£450.00 |
| £700.00 |
£700.00 |
| £850.00 |
£850.00 |
Data architect
| £700.00 |
£700.00 |
| £850.00 |
£850.00 |
| £1,500.00 |
£1,500.00 |
Enterprise architect
| £700.00 |
£700.00 |
| £900.00 |
£900.00 |
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
Network architect
| £450.00 |
£450.00 |
| £700.00 |
£700.00 |
| £850.00 |
£850.00 |
Security architect
| £700.00 |
£700.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
Solution architect
| £450.00 |
£450.00 |
| £700.00 |
£700.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
Technical architect
| £450.00 |
£450.00 |
| £700.00 |
£700.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
Chief digital and data roles
Chief data officer
| £1,500.00 |
£1,500.00 |
Chief information security officer
| £1,560.00 |
£1,560.00 |
Chief technology officer
| £1,500.00 |
£1,500.00 |
Cyber security roles
Cyber security audit and assurance
| £825.00 |
£825.00 |
| £1,100.00 |
£1,100.00 |
Cyber security governance and risk management
| £450.00 |
£450.00 |
| £825.00 |
£825.00 |
| £1,100.00 |
£1,100.00 |
Cyber security monitoring
| £450.00 |
£450.00 |
| £825.00 |
£825.00 |
| £1,100.00 |
£1,100.00 |
Cyber security incident response
| £450.00 |
£450.00 |
| £825.00 |
£825.00 |
| £1,100.00 |
£1,100.00 |
Cyber security vulnerability management
| £450.00 |
£450.00 |
| £825.00 |
£825.00 |
| £1,100.00 |
£1,100.00 |
Cyber security digital forensics
| £450.00 |
£450.00 |
| £825.00 |
£825.00 |
| £1,100.00 |
£1,100.00 |
Cyber security testing
| £450.00 |
£450.00 |
| £825.00 |
£825.00 |
| £1,100.00 |
£1,100.00 |
Cyber security secure design
| £450.00 |
£450.00 |
| £825.00 |
£825.00 |
| £1,100.00 |
£1,100.00 |
Data roles
Analytics engineer
| £300.00 |
£300.00 |
| £675.00 |
£675.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
Data analyst
| £400.00 |
£400.00 |
| £675.00 |
£675.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
Data engineer
| £675.00 |
£675.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
Data ethicist
| £675.00 |
£675.00 |
| £900.00 |
£900.00 |
Data governance manager
| £675.00 |
£675.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
Data scientist
| £300.00 |
£300.00 |
| £400.00 |
£400.00 |
| £675.00 |
£675.00 |
| £900.00 |
£900.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
Machine learning engineer
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
Performance analyst
| £400.00 |
£400.00 |
| £675.00 |
£675.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
IT operations roles
Application operations engineer
| £400.00 |
£400.00 |
| £550.00 |
£550.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £825.00 |
£825.00 |
Business relationship manager
| £600.00 |
£600.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
Change and release manager
| £600.00 |
£600.00 |
| £600.00 |
£600.00 |
| £675.00 |
£675.00 |
Command and control centre manager
| £600.00 |
£600.00 |
| £675.00 |
£675.00 |
| £600.00 |
£600.00 |
| £825.00 |
£825.00 |
End user computing engineer
| £400.00 |
£400.00 |
| £500.00 |
£500.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £825.00 |
£825.00 |
IT service manager
| £400.00 |
£400.00 |
| £600.00 |
£600.00 |
| £675.00 |
£675.00 |
| £825.00 |
£825.00 |
Incident manager
| £600.00 |
£600.00 |
| £675.00 |
£675.00 |
Infrastructure engineer
| £400.00 |
£400.00 |
| £550.00 |
£550.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £825.00 |
£825.00 |
Infrastructure operations engineer
| £400.00 |
£400.00 |
| £550.00 |
£550.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £825.00 |
£825.00 |
Problem manager
| £400.00 |
£400.00 |
| £600.00 |
£600.00 |
Service desk manager
| £600.00 |
£600.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £825.00 |
£825.00 |
Service transition manager
| £400.00 |
£400.00 |
| £400.00 |
£400.00 |
| £650.00 |
£650.00 |
| £675.00 |
£675.00 |
Product and delivery roles
Business analyst
| £300.00 |
£300.00 |
| £450.00 |
£450.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
| £950.00 |
£950.00 |
Delivery manager
| £450.00 |
£450.00 |
| £700.00 |
£700.00 |
| £800.00 |
£800.00 |
| £950.00 |
£950.00 |
Digital portfolio manager
| £450.00 |
£450.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £950.00 |
£950.00 |
Product manager
| £450.00 |
£450.00 |
| £700.00 |
£700.00 |
| £800.00 |
£800.00 |
| £800.00 |
£800.00 |
| £950.00 |
£950.00 |
Programme delivery manager
| £700.00 |
£700.00 |
Service owner
| £700.00 |
£700.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £400.00 |
£400.00 |
| £500.00 |
£500.00 |
| £600.00 |
£600.00 |
| £600.00 |
£600.00 |
Test engineer
| £400.00 |
£400.00 |
| £500.00 |
£500.00 |
| £600.00 |
£600.00 |
| £600.00 |
£600.00 |
Test manager
| £650.00 |
£650.00 |
| £725.00 |
£725.00 |
Software development roles
Development operations (DevOps) engineer
| £325.00 |
£325.00 |
| £400.00 |
£400.00 |
| £600.00 |
£600.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £700.00 |
£700.00 |
| £700.00 |
£700.00 |
Frontend developer
| £325.00 |
£325.00 |
| £400.00 |
£400.00 |
| £600.00 |
£600.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £700.00 |
£700.00 |
Software developer
| £325.00 |
£325.00 |
| £400.00 |
£400.00 |
| £600.00 |
£600.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £675.00 |
£675.00 |
| £700.00 |
£700.00 |
| £700.00 |
£700.00 |
User-centred design roles
Accessibility specialist
| £425.00 |
£425.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £700.00 |
£700.00 |
Content designer
| £300.00 |
£300.00 |
| £425.00 |
£425.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £650.00 |
£650.00 |
| £700.00 |
£700.00 |
Content strategist
| £550.00 |
£550.00 |
Graphic designer
| £300.00 |
£300.00 |
| £425.00 |
£425.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £650.00 |
£650.00 |
| £700.00 |
£700.00 |
Interaction designer
| £300.00 |
£300.00 |
| £425.00 |
£425.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £650.00 |
£650.00 |
| £700.00 |
£700.00 |
Service designer
| £300.00 |
£300.00 |
| £425.00 |
£425.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £650.00 |
£650.00 |
| £700.00 |
£700.00 |
Technical writer
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
User researcher
| £300.00 |
£300.00 |
| £425.00 |
£425.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £650.00 |
£650.00 |
| £700.00 |
£700.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
CDL Group Ltd
-
ISO/IEC 27001 accreditation date
-
Tuesday 6 January 2026
-
What the ISO/IEC 27001 doesn’t cover
-
N/A
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
CDL Group Ltd
-
ISO 9001 accreditation date
-
Friday 18 July 2025
-
What the ISO 9001 doesn’t cover
-
N/A
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
No
-
Cyber Essentials Alternative
-
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
F831253e-292e-4f93-bd33-1309a5438688
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Plans to engage the contract workforce in deciding the most important workplace issues to address
-
Ensuring new workers are informed of their right to join a trade union
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Activities to cascade good practice on fair working conditions throughout the supply chain
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
-
Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
-
Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
-
Introducing transparency to pay and reward processes
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of the issues affecting the development of new skills by target cohort
-
Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
-
Understanding of issues relating to entering the contract workforce
-
Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-
Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-
Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
Service documents
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