Triple A Solutions

Institution of Fire Engineers Recognised PEEP & PcFRA Training

TripleAconsult Ltd t/a Triple A Solutions provides inclusive evacuation planning and fire safety training via Safety Culture LMS. Training covers PEEPs and PcFRAs, informed by the Building Safety Act, Fire Safety Order, Awaab’s Law and RPEEP regulations. Learner tracking, reporting, and templates support auditable processes.

Features

• Fire safety and evacuation training via Safety Culture LMS
• Role-based access for learners and administrators
• Centralised enrolment and course assignment workflows
• Covers PEEPs and Person-centred Fire Risk Assessments
• Tracks progress and completion for learners
• Exportable reports support assurance and oversight
• Content reviewed and updated periodically
• Templates and resources support practical implementation
• Mobile-friendly and accessible learning interface
• Support available through standard service channels

Benefits

• Supports consistent evacuation and fire safety training delivery
• Provides auditable learner records and reporting
• Reduces operational and administrative overhead
• Scales without customer infrastructure or installation
• Helps meet relevant legislative and regulatory expectations
• Resources support applying learning outcomes in practice
• Rapid onboarding with minimal IT involvement
• Reporting supports governance and performance monitoring
• Updates reflect evolving regulation and guidance
• Single supplier accountability simplifies service management

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at elspeth@3asolutions.tech. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

522713458001934

Contact

Elspeth Grant
07973 703309
elspeth@3asolutions.tech

About your service

• Service categories:

  Applications

  Content workflow and management

  Persuasive content management

  • Video Platforms
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: The service is delivered through the Safety Culture learning management system and requires an internet connection and a modern supported web browser. No local installation or customer-managed infrastructure is required. Platform hosting, updates, and maintenance are managed by the LMS provider. Training content and supporting resources are maintained by Triple A Solutions and may be updated periodically. Where planned service interruptions occur, customers may be notified where appropriate. Standard reporting and data export functions are available through the platform. Support is provided during published support hours.
• System requirements:
  • Access to Safety Culture LMS via web or mobile
  • Supported modern web browser (Chrome, Edge, Safari, Firefox)
  • Reliable internet connection
  • User account provided for access to the LMS
  • Cookies and JavaScript enabled in browser
  • Supported device (desktop, tablet, or mobile)
  • Email access for account setup and password reset
  • PDF reader for certificates and downloadable resources
  • Network access permitted to Safety Culture platform URLs
  • No local installation required

User support

• Email or online ticketing support: Yes
• Support response times: Triple A Solutions aims to acknowledge support requests within one business day during standard UK business hours (Monday to Friday, excluding public holidays). Queries are handled in line with their complexity and priority. Where additional investigation is required, users are kept informed of progress where appropriate. Response times may be longer outside business hours, including weekends and public holidays. Higher-severity issues affecting service use are prioritised in accordance with support arrangements.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Triple A Solutions provides support during UK business hours. Support requests are prioritised using an incident severity model based on impact and urgency, including issues relating to access and use of the Safety Culture LMS platform.; Severity 1 (Critical): Complete loss of service access affecting all users. Treated as urgent and prioritised for immediate attention during support hours.; Severity 2 (High): Significant service degradation affecting multiple users with limited workaround. Prioritised for investigation and resolution.; Severity 3 (Medium): Partial loss of functionality or issues affecting individual users. Managed through standard support processes.; Severity 4 (Low): General enquiries and administrative requests. Handled as part of normal support activity.; Support requests are logged and tracked, and updates are provided where appropriate. Support is included within the service and delivered via a named support contact rather than a dedicated technical account manager.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Users are supported to start using the service through an onboarding and familiarisation process. This includes initial setup guidance for administrators, support with user management, course assignment, and reporting configuration, and access to online user documentation. Training content is delivered through the Safety Culture learning platform once accounts are configured. Where required, Triple A Solutions can provide remote onboarding sessions to support implementation and answer questions. Ongoing support is available via email during UK business hours. This approach helps organisations adopt the service with minimal technical setup.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Users can extract learner progress and completion records using the standard reporting and export functionality available within the SafetyCulture learning platform. Buyers retain ownership of their service user data and authorised administrators can download completion reports and certificates through the platform’s administrative interface.; Triple A Solutions can provide reasonable assistance on request during the exit period, including guidance on available export processes. Data is typically accessible for an agreed period following contract termination to support an orderly transition and is securely deleted thereafter in accordance with contractual terms and data protection requirements. The service supports contract exit in line with G-Cloud expectations.
• End-of-contract process: At the end of the contract, buyers retain access to the service for an agreed period to allow orderly contract close-out and data extraction. During this period, authorised administrators can export learner records, completion data, certificates and reports using standard reporting functionality at no additional cost.; ; Standard contract pricing includes access to data export tools, guidance on the exit process, and secure deletion of data following the agreed retention period.; ; If requested, additional support beyond standard guidance, such as extended access, tailored data collation, or enhanced transition assistance, may be provided by agreement and subject to additional cost.; ; Following confirmation that data extraction is complete, user access is removed and all remaining customer data is securely deleted in accordance with contractual terms and data protection requirements. The service does not impose technical barriers or exit fees that prevent buyers from ending the contract or transitioning to an alternative solution.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile and desktop services provide access to core training content and course completion. The service uses a responsive layout optimised for smaller screens, which may affect the presentation of dashboards or reports. Desktop access may be preferred for extended administration and reporting tasks.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The service is accessed through a browser-based user interface with authenticated login. Learners can access training content, complete courses, and download certificates through a simple dashboard.
• Accessibility standards: None or don’t know
• Description of accessibility: Triple A Consult carries out basic accessibility checks to support usability of training content within the Safety Culture LMS environment. These checks include keyboard-only navigation, browser accessibility tools, and screen reader functionality for key user journeys such as login, course access, playback, completion, and downloads. We also review colour contrast, text resizing, and responsive behaviour on mobile devices. Any accessibility issues identified are logged and raised with the platform provider for consideration, and reasonable workarounds are provided where available.
• Accessibility testing: Triple A Consult carries out basic accessibility checks to support usability of training content within the Safety Culture LMS environment. These checks include keyboard-only navigation, browser accessibility tools, and screen reader functionality for key user journeys such as login, course access, playback, completion, and downloads. We also review colour contrast, text resizing, and responsive behaviour on mobile devices. Any issues identified are logged and raised with the platform provider for follow-up, and reasonable workarounds are provided where available.
• API: No
• Customisation available: No

Scaling

• Independence of resources: The service is delivered via the SafetyCulture multi-tenant cloud platform, which is designed to support scalable use across multiple organisations. Capacity management, load balancing and resource isolation are handled by the underlying platform provider. The platform is designed to minimise the impact of high usage by individual tenants and to maintain consistent performance. Triple A Solutions relies on the platform’s standard resilience and scaling approach to support demand as usage increases.

Analytics

• Service usage metrics: Yes
• Metrics types: The SafetyCulture learning platform provides usage and completion metrics to support assurance and audit readiness. Reports include enrolment, learner activity, progress status, completion rates, assessment outcomes and certificate issuance, with date/time records. Administrators can filter by team, course and period, and export evidence in standard formats. Dashboards highlight overdue training and recertification intervals. Reports can be generated on demand to support inspections and governance reviews. Triple A Solutions can provide guidance on using reports and configuring appropriate retention settings.
• Reporting types: Real-time dashboards
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Other
• Other data at rest protection approach: SafetyCulture protects customer data from unauthorised access by storing it in a secure production environment and restricting access to authorised personnel only. Strong access controls, multi-factor authentication, and strict data handling policies are enforced, with customer authorisation required for support access. Customer data is encrypted both at rest and in transit using industry-standard cryptography, including AES-256 and TLS 1.2 or later. Regular encrypted backups are maintained across multiple facilities, and secure deletion processes aligned with recognised sanitisation standards ensure safe disposal of data.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users export their data using standard reporting and export functionality available within the SafetyCulture learning platform. Authorised administrators can download learner records, completion data, certificates and reports through the administrative interface. Exports are provided in commonly used, non-proprietary formats such as CSV (and PDF for certificates where applicable), supporting reuse and migration. Triple A Solutions can provide guidance on selecting and exporting relevant reports to support data portability.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Internal and external communications are encrypted in transit using TLS 1.2 or higher (TLS 1.3 where supported). Legacy protocols and weak cipher suites are disabled. Encryption is enforced through secure platform configuration, network security policies, and hosting provider controls, supported by documented security procedures and continuous monitoring.

Availability and resilience

• Guaranteed availability: Availability commitments align with our hosting platform’s published SLA. The service is designed for high availability through resilient cloud-hosted infrastructure, redundancy, and continuous monitoring. We target 99.9% uptime, measured on a monthly basis across core service components. Scheduled maintenance is announced in advance and typically performed outside standard business hours. Availability targets, planned maintenance arrangements, and applicable service level commitments are set out in contractual documentation provided to buyers.
• Approach to resilience: The service is designed for resilience through the use of modern, managed cloud infrastructure and operational controls to minimise disruption and support continuity of service. Automated monitoring, alerting, and health checks enable early identification of issues and timely response. Buyer data is regularly backed up and recovery arrangements are in place to support service restoration where required. Capacity management and scaling mechanisms ensure consistent performance as demand varies. Resilience and disaster recovery controls are reviewed and tested periodically as part of ongoing operational assurance and continuous improvement.
• Outage reporting: Service availability and incidents are monitored continuously. Where a disruption occurs, affected customers are provided with timely notifications and updates through agreed communication channels. Planned maintenance and known issues are communicated in advance where possible. For unplanned outages, follow-up updates are provided until the incident is resolved. Customers may request incident summaries and post-incident reports, including root cause analysis and corrective actions taken. These processes support transparency, internal assurance, audit, and continual service improvement.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted on a least-privilege basis. Administrative access is limited to authorised personnel with defined roles and responsibilities and is reviewed periodically. Access is protected using individual user accounts, strong passwords and, where supported, multi-factor authentication. Management interfaces are segregated from customer-facing services and are not publicly accessible. Support requests are accepted only via authenticated channels and are handled by authorised staff. All access to management interfaces and support systems is logged and monitored, and access is removed promptly when no longer required.
• Access restriction testing frequency: At least once a year
• Management access authentication: Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Security governance is supported by Cyber Essentials certification and aligned with the UK Software Security Code of Practice. The organisation implements risk-based policies, clear responsibilities, and management oversight. It operates a documented quality management system aligned with ISO 9001:2015 principles. Controls remain consistent with NCSC cloud security principles.
• Information security policies and processes: The organisation maintains a comprehensive set of information security policies and procedures covering access control, data protection, incident management, business continuity, and acceptable use. These policies are aligned with recognised best practice and supported by Cyber Essentials certification. Policies are reviewed regularly and updated to reflect changes in risk, regulation, or service delivery. Security responsibilities are assigned to senior management, with appropriate oversight to ensure risks, vulnerabilities, and incidents are managed effectively. Controls are implemented through practical measures including role-based access restrictions, multi-factor authentication, secure system configuration, and continuous operational monitoring. All individuals involved in service delivery, including directors and contracted associates, are required to follow documented security policies and procedures and receive appropriate security awareness guidance. Security incidents are handled in accordance with documented response and escalation procedures, including investigation, remediation, and lessons learned to support continual improvement. These arrangements are supported by supplier and hosting provider security controls, regular assurance activities, and internal compliance reviews. Periodic testing and audit activities provide further confidence that controls remain effective and proportionate. Evidence of security governance, policy arrangements, and control implementation can be provided to customers on request to support assurance, audit, and compliance requirements, consistent with NCSC cloud security principles.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Supplier-defined configuration and change management controls are implemented in accordance with recognised good practice for secure service management and operational governance. Configuration baselines are maintained for key infrastructure and application components to support consistency, resilience, and secure deployment. Changes to the service are introduced through documented procedures that include security and operational risk assessment, appropriate approval workflows, and testing prior to implementation. Access to make configuration changes is restricted to authorised personnel and supported through role-based controls. All changes are logged and recorded to provide full traceability, support audit requirements, and enable effective rollback and service continuity where required.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerabilities are identified through a combination of periodic monitoring, supplier security advisories, automated vulnerability scanning, CVE feeds, and relevant threat intelligence sources, including guidance from the NCSC. Threats are assessed based on severity, exploitability, and potential impact on confidentiality, integrity, and availability. Patches and mitigations are prioritised using a risk-based approach, with critical vulnerabilities escalated and addressed in a timely manner where feasible. Changes are implemented through formal change management processes, including appropriate testing and rollback planning. Vulnerability remediation actions are recorded, tracked, and reviewed regularly.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We maintain protective monitoring arrangements across our infrastructure using measures such as centralised logging, endpoint protection, and automated alerting to help identify indicators of potential compromise, including anomalous access, malware activity, and configuration changes. Alerts are reviewed and assessed to determine potential impact and severity. Where incidents are confirmed, response activities are managed in accordance with documented incident handling procedures, which may include containment, remediation, and recovery actions as appropriate. High-severity events are prioritised for timely investigation and mitigation through defined escalation processes. Lessons learned are reviewed to support continuous improvement and reduce the likelihood of recurrence.
• Incident management type: Supplier-defined controls
• Incident management approach: Our service maintains documented incident management arrangements informed by the UK Government Cloud Security Principle 5 (Operational Security). Procedures are in place to support the handling of common operational and security-related events.; Users may report incidents through our standard support channels. Incidents are recorded, assessed, and managed in accordance with internal prioritisation and escalation processes. Where an incident is determined to have an impact on service availability or security, customers are notified as appropriate.; Relevant incident information may be shared with customers where suitable, including high-level details of impact/remediation actions. Incident management processes are reviewed periodically to support ongoing improvement.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: The SafetyCulture free tier provides access to basic platform functionality for small teams, including core inspection and reporting features, but does not include Triple A Consult’s developed training courses or associated consultancy services. Triple A Consult training is provided separately and is available only under the contracted paid service offering.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 1%
• Between £250,000 and £500,000: 1%
• Between £500,001 and £1,000,000: 1%
• Between £1,000,001 and £2,500,000: 1%
• Between £2,500,001 and £5,000,000: 1%
• Over £5,000,001: 1%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Ea659117-7313-4c5d-ac5e-ac12deff3876
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at elspeth@3asolutions.tech. Tell them what format you need. It will help if you say what assistive technology you use.