AVARI IDENTITY LTD

GetVisibility

Discover and classify unstructured data and access
permissions across your organisation

Features

• Full enumeration of all directories and Access Control Lists
• Complete mapping of directory services' user and group membership
• Bi-directional view of permissions and access to every directory
• Full auditing for file data, email, and Directory Service action
• Over 100 predefined threat models for advanced and real-time alerts
• Predefined classification rules including full GDPR coverage, PCI, and more
• Permissions and membership change
• Advanced investigation and forensics dashboard interface
• Enterprise-wide search for files and sensitive documents
• Comprehensive storage platform and file system support

Benefits

• Identify and prioritise the most at-risk data
• Automated remediation to secure data to least privilege
• Analyse user behaviour for signs of compromise, abuse or misuse
• Automate alert responses to minimise threat and ransomware impact
• Identify and eliminate stale and toxic data to reduce risk
• Increase efficiency through business user access provisioning and entitlement re-certification
• Automate disposition, quarantining, and data policy enforcement
• Increase operational efficency
• Provide identity, access, and analytics data for security ecosystem integrations

£2 to £20 a user a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ross.garman@avarisolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

524409252277913

Contact

Ross Garman
07748324575
ross.garman@avarisolutions.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Getvisibility is a cloud or on-premise software solution
• System requirements:
  • Windows Server 2008 R2 SP2 or newer
  • .NET Framework 3.5 w/ SP1, 4.0, and 4.5
  • Microsoft SQL Server 2008/2014/2016 - standard/enterprise

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Getvisibility Support Hours: Monday–Friday, 09:00-21:00 EST. Getvisibility offers 7x24 support as well but this requires premium support to be quoted which is a separate line item in addition to the annual support/maintenance
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Onsite support
• Support levels: Getvisibility Support Hours: Monday–Friday, 09:00-21:00 EST. Getvisibility offers 7x24 support as well but this requires premium support to be quoted which is a separate line item in addition to the annual support/maintenance
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Training can be done leveraging Getvisibility Education Services for standard training of the application and advanced/troubleshooting classes that are offered. All training is done online. In addition, Professional Services can provide online or on-site training that is more customised based upon specific products and use cases/business needs for the customer. Getvisibility also offers additional learning resources (ex: how-to documents and videos) in the Customer Community portal.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: All data processing is performed at the customer facility, under the control of customer staff
• End-of-contract process: License, deployment, jump start and 1st years services.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Getvisibility incorporates US section 508 compliance into the development process. If deficiencies are discovered, Getvisibility has a process to submit feature request to address the deficiencies.
• Accessibility standards: None or don’t know
• Description of accessibility: Getvisibility incorporates US section 508 compliance into the development process. If deficiencies are discovered, Getvisibility has a process to submit feature request to address the deficiencies
• Accessibility testing: Getvisibility incorporates US section 508 compliance into the development process. If deficiencies are discovered, Getvisibility has a process to submit feature request to address the deficiencies
• API: Yes
• What users can and can't do using the API: Using the API Getvisibility has exposed APIs in its core platforms. These APIs expose reports, file system change information, the capability to change permissions and group membership through the Getvisibility Commit Engine, and Authorisation and Entitlement review workflows through SOAP and REST APIs
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: All data processing is performed at the customer facility, under the control of customer staff.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: GetVisibility

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: All data processing is performed at the customer facility, under the control of customer staff
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: Our support and professional services located in 3 different continents, and act as a backup for each other in case of disaster.
• Approach to resilience: Components can be made highly available and we offer DR best practice documentation with our solution.
• Outage reporting: Components can be made highly available and we offer DR best practice documentation with our solution.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Separation of front end user roles and back end solution configuration roles; • Segregate resource views by administrative region or resource type; o Ex.) Asia-Pac administrators can only see Asia-Pac Servers; o Ex.) SharePoint administrators can only see SharePoint resources; • Content based access separation for lower level operational IT roles.o o o EX.) Hide information views such as sensitive content locations from Help-Desk admins
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: 1/6/2021
• ISO/IEC 27001 accreditation date: 1/6/2021
• What the ISO/IEC 27001 doesn’t cover: As certificate
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 1/5/2021
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: External SecureAuth
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: CSA CCM version 3.0
• Information security policies and processes: All data processing is performed at the customer facility, under the control of customer staff.; ; Internally, Getvisibility is committed to strong IT security controls and policy which includes regular reviews by C-level. We have a solution for vulnerability management but it is not related to our on-premise software.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All data processing is performed at the customer facility, under the control of customer staff.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: All data processing is performed at the customer facility, under the control of customer staff.; ; Internally, Getvisibility is committed to strong IT security controls and policy which includes regular reviews by C-level. We have a solution for vulnerability management but it is not related to our on-premise software.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: All data processing is performed at the customer facility, under the control of customer staff.; ; Internally, Getvisibility is committed to strong IT security controls and policy which includes regular reviews by C-level. We have a solution for vulnerability management but it is not related to our on-premise software.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: All data processing is performed at the customer facility, under the control of customer staff.; ; Internally, Getvisibility is committed to strong IT security controls and policy which includes regular reviews by C-level. We have a solution for vulnerability management but it is not related to our on-premise software.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • NHS Network (N3)
  • Joint Academic Network (JANET)
  • Scottish Wide Area Network (SWAN)
  • Health and Social Care Network (HSCN)

Social Value

• Fighting climate change:

  Fighting climate change

  We are committed to delivering strength and support to all climate change incentives.

Pricing

• Price: £2 to £20 a user a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Free non paid version for pilots. POC's, evaluation's and upsell opportuntities

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ross.garman@avarisolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.