| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,100.00 | |
| Senior enterprise architect | £1,500.00 | |
| Lead enterprise architect | £1,750.00 | |
| Principal enterprise architect | £2,000.00 |
KONSOLUTE LTD
SharePoint Premium: AI-Powered Content Processing & Governance
Enable AI-powered content understanding with our SharePoint Premium (formerly Syntex) service. We deploy automated document classification and metadata extraction to transform unstructured data. This enhances information governance, ensures Official-Sensitive compliance, and improves Copilot data quality, providing a structured foundation for intelligent document processing and automation
Features
- SharePoint Premium readiness assessment covering content, governance, security and licensing
- SharePoint Premium configuration and setup across Microsoft 365 environments
- Document understanding model design and deployment for organisational content
- Automated document classification and tagging using SharePoint Premium models
- Metadata extraction configuration for structured and unstructured documents
- OCR and scanned document processing using SharePoint Premium capabilities
- Content automation and routing configuration for business processes
- Security and permissions configuration aligned to organisational access controls
- Compliance and retention alignment with information governance requirements
- Documentation and knowledge transfer supporting operational adoption
Benefits
- Improves content quality and structure for Copilot responses
- Automates document classification and metadata extraction processes
- Reduces manual content processing and administration effort
- Strengthens information governance across Microsoft 365 content
- Improves compliance, retention and audit control
- Enhances document discoverability and search experience
- Reduces Copilot oversharing and information exposure risk
- Supports scalable content management across the organisation
- Improves productivity and operational efficiency
- Maximises value from SharePoint Premium investment
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@konsolute.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
5 2 4 8 6 1 7 1 2 1 1 0 2 5 2
Contact
KONSOLUTE LTD
Konsolute Government Procurement
Telephone: +44 20 8152 4102
Email: sales@konsolute.com
About the service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Engagement and communication planning
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes
- Support response times
- Our standard response times differ at weekends. Core support hours operate Monday to Friday from 08:30 to 18:00, during which priority incidents follow our defined SLA response targets. Weekend support is available; however, response times may be longer and follow an extended SLA window. Full weekend response times and escalation paths are detailed in our Service Definition.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.2 AAA
- Web chat accessibility testing
- We use HaloITSM for our web-chat. HaloITSM provides full keyboard navigation, high-contrast modes, and has undergone assistive-technology user testing. The live-chat and self-service portal conform to WCAG 2.1 accessibility standards
- Support levels
-
We provide tiered support tailored for public-sector requirements.
Our service includes Level 1, Level 2, and Level 3 support. A named technical lead is assigned to oversee service quality and escalations. Support is available during core business hours, with extended and weekend response times operating under adjusted SLAs. Full response and resolution times are detailed in the Service Definition and are fully customisable. - AI chatbot
- Yes
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- 633ce8e3-0f5c-48f9-af17-f3957b2b8652
- Cyber essentials plus
- Yes
- Cyber Essentials Plus Certificate Number
- D1a9172f-0bae-4b4d-ab05-d755e385dd8b
- Other security certifications
- No
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
- Mission: Make Britain a clean energy superpower
-
To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@konsolute.com.
Tell them what format you need. It will help if you say what assistive technology you use.