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Networkology Ltd

Splunk Design, Implementation, Migration and Support Services

Splunk Enterprise monitors and analyses machine data from any sources to optimise your IT, security and business performance enabling operational intelligence and insights. With intuitive analysis features, machine learning, packaged applications and open APIs, Splunk is a flexible platform that scales from focused use cases to enterprise-wide data analytics.

Features

  • Collects and indexes log and machine data from any source
  • Powerful search, analysis and visualization capabilities empower users
  • Fraud and cyber threat detection analysis
  • Real time analysis for operational intelligence and business reporting
  • Information governance, assurance and compliance analysis
  • Machine learning and AI features to enhance data understanding
  • Role-based access control to segregate data ownership and management
  • Big Data ingestion and analytics platform for large-scale enterprise
  • Reporting, dashboarding and intelligent visualisation capabilities
  • Scaleable, extensible architecture models endorsed by Splunk

Benefits

  • Monitor application, system, network and infrastructure performance against SLAs
  • Consolidate data into one centralised platform accessible to all stakeholders
  • Real-time analytics and intelligence to increase operational availability
  • Detect and reduce internal and external cyber threats/abuse
  • Detect and respond proactively to data-driven scenarios
  • Proactively monitor clients/users understand and anticipate their needs
  • Increase security and network management assets productivity
  • Consolidate capabilities, reduce platform and application specific tools
  • Data Strategists, Data Engineers and Splunk Accredited Consultants
  • Analyse machine data from systems with varying formats

Pricing

£800 to £1,575 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@networkology.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 2 8 7 5 8 5 5 6 6 0 9 4 9 3

Contact

Networkology Ltd David Owen
Telephone: 01249700084
Email: tenders@networkology.com

Planning

Planning service
Yes
How the planning service works
Networkology has developed a workshop-based engagement model to ensure clients achieve successful Splunk implementations, from initial deployment to enhancing existing capabilities. Networkology will engage with key stakeholders to identify the requirements and objectives of the deployment. Architectural considerations, use cases, data-sources and onboarding, visualisations, success criteria, and other features fundamental to a successful Splunk deployment are identified to drive the implementation plan applicable to your organisation. The conclusion of the planning phase includes a comprehensive planning and engagement report covering identified requirements, dependencies, use cases, data-sources, deployment architectures and overall success criteria to meet the required business outcomes and achieve ROI.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Splunk Enterprise Architecture Design
  • Splunk Enterprise Deployment
  • Splunk Enterprise Data on-boarding
  • Splunk Enterprise Dashboards and Visualisations
  • Splunk Enterprise Proof of Value
  • Splunk Enterprise Migration Service
  • Splunk Enterprise Support Services
  • Splunk Accredited Consultant Professional Services

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Networkology uses a Customer focused workshop based engagement model to derive an agreed implementation plan and help clients implement or transition to a Splunk Enterprise solution. Organisational and infrastructure stakeholders are engaged throughout the initial setup or migration in accordance with the identified requirements. On-boarding of key data-sources, driven through the use-cases and success criteria identified during the planning phases, deliver the expected business outcomes. Analysis and visualisation of data ingested into Splunk validates the use cases and service requirements, provides a clear organisational understanding of your data and the power it unlocks to drive improved business processes, stronger security posture, and many more efficiencies. A final report will cover the Splunk architecture, on-boarded data-sources, successful use cases and key recommendations to drive continued success with the Splunk Enterprise solution.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Splunk Enterprise Deployment
  • Splunk Enterprise Migration Service
  • Splunk Accredited Consultant Professional Services

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Email support is provided Monday to Friday between 0900hrs and 1700hrs. Out of hours, weekend and Bank Holiday support can be included at additional cost.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We support P1-P4 incidents remotely or on-site at a further cost (varies depending on time required to resolve an issue). A technical acount manager is supplied free of charge to any business or organisation acquiring software or services. You have access to a cloud support engineer Mon-Fri 0900 - 1700hrs (not dedicated)

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Splunk

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
26/03/2020
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Networkology is a Carbon Negative company. Our contributions to the environment via Carbon Neutral Britain offset more than 100% of our impact to the environment. In addition to this Networkology is a virtual first company which results in significantly less impact to the environment than a standard office based company.

Networkology is accredited to ISO 14001, which provides us with a framework to protect the environment and respond to changing environmental conditions in balance with socio-economic needs.

Our G-Cloud service provisions allow us to continue to exceed our environmental goals through the use of distributed cloud-based technologies, which are much more environmentally friendly than traditional computing alternatives that rely heavily on on-premise infrastructure. Our service provisions also provide us with continuing real-world examples to help influence our supply chains and staff with regards to responsible stewardship of the environment.

Covid-19 recovery

As a company that has been operating virtually since April 2018 the pandemic had little impact to our service offerings and operations. We successfully managed to keep our staff safe and met all customer obligations and took our own experience of operating remotely to many of our customers that had not yet made the step to operating virtually, ensuring their services have continued to operate fully through positive collaboration. Networkology continues to follow all government advice and supplements this with professional guidance from a partner organisation, which has ensured all of our implemented measures keep both our staff and customers safe during the pandemic.

We have supported staff that have needed to recover from COVID-19 and that have needed to shield during the pandemic by offering flexible working arrangements and adapting working practices to meet their needs at the time. During the pandemic, Networkology has been actively recruiting staff from across the UK, particularly those impacted in some way by the pandemic. Our work with the Governments Kickstart team is an example of this, where we advertised multiple roles. We also ensured we developed our own supply chains so that we could navigate the impacts and shortages being experienced in some areas, whilst ensuring supply chain security was kept at the high standards we require and inline with our ISO 9001 accreditation.

Tackling economic inequality

Networkology is a Disability Confident and a Real Living Wage employer.

The Real Living Wage is based on the cost of living and is voluntarily paid by employers that believe we all need a wage that meets our everyday needs. Being a Real Living Wage employer means that we will always pay more than the National Wage and is the only wage rate based upon what people need to live.

The Disability Confident scheme supports employers to make the most of the talents disabled people can bring to your workplace. Being a Disability Confident employer means that we offer inclusive and accessible recruitment, we will offer an interview to disabled people and we will support our existing employees.

Both of these schemes allow us to engage and support those who face barriers to employment or are struggling with the cost of living.

Our G-Cloud service provisions allow us to maintain and grow our supply chains, which already consists of many small organisations (SMEs), which helps support economic growth and business creation. Our ISO9001 accredited processes ensure that our supply chain is fully collaborative and that we responsibly work with our suppliers to jointly deliver products and solutions.

Networkology are both ISO27001 and Cyber Essentials Plus certified which demonstrates our dedicated to identifying and managing Cyber security risks within our supply chain.

Equal opportunity

Networkology is an equal opportunities employer. We ensure that all workers are treated appropriately and fairly and that, all things being equal, no candidate is treated unfairly because of their age, gender, race, sexuality or any other protected characteristic. Networkology also operates a veteran recruitment programme, NetVets. We recognise and value the unique combination of skills and attributes that veterans and service leavers possess. Our strong focus on defence and the public sector, combined with our core values allows us to offer a working environment perfectly suited to those looking to leave the services and continue their career as civilians.

Networkology is a Disability Confident and a Real Living Wage employer.

The Real Living Wage is based on the cost of living and is voluntarily paid by employers that believe we all need a wage that meets our everyday needs. Being a Real Living Wage employer means that we will always pay more than the National Wage and is the only wage rate based upon what people need to live.

The Disability Confident scheme supports employers to make the most of the talents disabled people can bring to your workplace. Being a Disability Confident employer means that we offer inclusive and accessible recruitment, we will offer an interview to disabled people and we will support our existing employees.

Wellbeing

Networkology promotes home working and employee independence over traditional office-based inflexible practices. Whilst this is great, we do acknowledge that this approach, combined with the continuing challenging global situation can have an impact on mental health, the impact of which varies from person to person. Sometimes we all need human interaction, if only to offload about our weekend or subjects that are nothing to do with work. This is why we introduced the Oasis. Quite simply, it’s a weekly virtual session where people can gather and chat freely, with no agenda, rules or expectations. We also offer a number of social events run throughout the year to give staff and their families an opportunity to meet up and enjoy time away from work in a relaxed, friendly environment. To further support our staff in their day to day activities we provide a managed Knowledge Base library where the collective Networkology Knowledge is shared and regularly built upon.

Pricing

Price
£800 to £1,575 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@networkology.com. Tell them what format you need. It will help if you say what assistive technology you use.