Six Degrees
Cyber Security Incident Response (CSIR)
Access to rapid assistance when your organisation has a suspected breach. Our CSIR service provides access to a 24x7 Security Operations Centre (SOC) to assist you with high priority incidents and emergency mitigation advice in the event that a cyber-attack has been identified or suspected within your environment.
Features
- Access to highly trained Incident Responders (IR).
- IRs capture information about your incident and ascertain potential impact/priority.
- Provide instruction for responsive action to contain/remove the issue.
- Ability to provide forensic analysis following an incident.
Benefits
- 24x7 access to an experienced SOC and Incident Response team.
- Protect your organisation with rapid CSIR response with focused onboarding.
- Can be tailored to your organisation's infrastructure and security controls.
- Increase awareness with invitations to our Cyber Security Events.
- Peace of mind with a team of experts on-hand 24x7.
- Operate as an extension of your own team.
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at publicsector.sales@6dg.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
5 3 0 0 3 7 2 1 7 4 9 7 3 6 5
Contact
Six Degrees
Six Degrees Public Sector team
Telephone: 08000128060
Email: publicsector.sales@6dg.co.uk
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security design
- Security incident management
- Security audit services
Service scope
- Service constraints
- Please see attached Service Description for service dependencies and exclusions.
User support
- Email or online ticketing support
- Yes
- Support response times
- Dependant on incident/request and priority level - please see attached Service Description for details.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 A
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Please see attached Service Description for support levels.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Network architect | £1,125.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £1,125.00 | |
| Senior solution architect | £1,260.00 | |
| Lead solution architect | £1,575.00 | |
| Principal solution architect | £1,665.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £1,125.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,665.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £900.00 | |
| Lead cyber security penetration testing | £1,100.00 | |
| Principal cyber security testing | £1,300.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| End user computing engineer | £675.00 | |
| Senior end user computing engineer | £855.00 | |
| Lead end user computing engineer | £945.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Infrastructure engineer | £675.00 | |
| Senior infrastructure engineer | £855.00 | |
| Lead infrastructure engineer | £945.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Infrastructure operations engineer | £675.00 | |
| Senior infrastructure operations engineer | £855.00 | |
| Lead infrastructure operations engineer | £945.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £675.00 | |
| Senior delivery manager | £990.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,260.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- LQRA
- ISO/IEC 27001 accreditation date
- Friday 13 March 2015
- What the ISO/IEC 27001 doesn’t cover
- All is covered
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- LRQA
- ISO 9001 accreditation date
- Tuesday 11 August 2009
- What the ISO 9001 doesn’t cover
- N/A All is covered
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- IT Governance Ltd
- PCI DSS accreditation date
- Thursday 6 November 2025
- What the PCI DSS doesn’t cover
- N/A All is covered
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 4fac61c0-0804-4641-bafb-8491a85aefad
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- Bd936e65-aa84-4efe-a586-1a80b7409c04
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at publicsector.sales@6dg.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.