TEOMACH LIMITED

Cenefits Migration

Cenefits Migration is a service to provide service design, data migration, bespoke training and API integration to organisations who are using Cenefits to deliver community benefits in their projects at scale.

Features

• Service Design
• Data Migration
• Bespoke Training
• API Integration

Benefits

• Optimises Organisation Processes
• Ensures Accurate Data
• Facilitates Organisation-wide Adoption
• Supports Upstream or Downstream Integrations

£600 a person a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketing-engagement-admin@teomach.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

530229250206082

Contact

Tom Inglis
+44 (0)56 0386 2504
marketing-engagement-admin@teomach.com

Planning

• Planning service: Yes
• How the planning service works: We will provide service design to the Customer to optimise the business processes their administrators and employees use to deliver community benefits using the Cenefits application. Cenefits also includes optional Benefit Templates to standardise the types of community benefits the Customer would like to fulfill. We will help to design these Benefit Templates to best meet the Customer’s needs.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Cenefits

Training

• Training service provided: Yes
• How the training service works: We will provide bespoke training to the Customer and / or their suppliers to explain how to use the application from the different user perspectives. Cenefits also includes a public API that allows the Customer’s users to authenticate, query organisations and projects, and to inject benefits into the application. We will provide bespoke training and support to the Customer and / or their provider to explain how to integrate their upstream or downstream application with the Cenefits API.
• Training is tied to specific services: Yes
• Services the training service works with: Cenefits

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Cenefits includes template files for Projects and Benefits which allow the Customer’s administrators to mass import existing data into the application. We will check the information that the administrators intend to import to make sure it is appropriate and imports correctly.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Cenefits

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We provide service design, data migration, bespoke training and API integration to organisations who are using Cenefits to deliver community benefits in their projects at scale.; ; We can only support Cenefits, and can only travel within the United Kingdom. We can work with organisations anywhere in the world online.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We respond to customer questions as soon as possible, but ideally the same day. This excludes weekends and public holidays.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: We provide the same levels of support to all of our customers, and it is included in the price they pay for the service. We keep our online support materials up to date, and answer support questions promptly.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  Since our application is focused on delivering community benefits, successful implementation and use of the application should allow Buyers to significantly increase the number of apprenticeships, work placements and jobs provided by their Suppliers to disadvantaged people in their local area.

Pricing

• Price: £600 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketing-engagement-admin@teomach.com. Tell them what format you need. It will help if you say what assistive technology you use.