TARGET INTEGRATION LTD

Vryno CRM

We provide Vryno CRM system services, leveraging the powerful capabilities of Vryno's integrated suite. This enhances efficiency and drives growth for your business with its modular and scalable design.

Features

• Modular Design: Tailored modules for comprehensive business management solutions.
• Scalable Architecture: Easily adaptable to support business growth and expansion.
• Real-time Reporting: Instant access to dynamic financial and operational insights.
• Mobile Accessibility: Convenient access from any device for remote management.
• Integration Capabilities: Seamlessly connects with third-party applications and systems.
• Multi-User Support: Simultaneous access with role-based permissions for team collaboration.
• Automated Workflows: Streamlined processes through automated task management and notifications.
• Customisable Dashboards: Personalised dashboards for quick data visualisation and insights.
• Data Security: Robust security measures ensure protection of sensitive information.
• Cloud Hosting: Flexible cloud-based hosting ensures scalability, accessibility, and reliability.

Benefits

• Cost-effective Operations: Optimises resources, reducing overheads for improved efficiency.
• Streamlined Workflows: Enhances productivity and time management with efficient processes.
• Seamless Integration: Connects effortlessly with existing systems for data synchronisation.
• Instant Insights: Provides accurate data for informed decision-making.
• Anywhere Access: Conveniently accessible from any location or device.
• Tailored Solutions: Customisable modules meet specific business needs and requirements.
• Automated Tasks: Simplifies operations through automated workflows and notifications.
• Collaborative Environment: Facilitates team communication and collaboration for improved outcomes.

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@targetintegration.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

531631418117488

Contact

Rohit Thakral
+44 121 285 5684
Tenders@targetintegration.com

About your service

• Service categories:

  Applications

  Customer relationship management

  • Marketing campaign management
  • Digital commerce
  • Sales force productivity and management
  • Customer service
  • Contact centre

  Advertising

  • Advertising Placement
  • Advertising Measurement
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: Our service does not have any constraints that buyers should be aware of. We ensure seamless operation with no limitations on hardware configurations or planned maintenance arrangements.
• System requirements:
  • Windows 10
  • RAM- 2GB, ROM- 4GB

User support

• Email or online ticketing support: Yes
• Support response times: For Standard Support, weekdays' response times vary: High priority - 1 hour response, 2 hours resolution; Normal - 2 hours response, 4 hours resolution; Low - 4 hours response, 2 days resolution. Weekends and bank holidays adhere to the same response times, but support is available only from 0900 to 1300 hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes
• Support levels: We offer three levels of support: Level 1 Support: Initial troubleshooting, issue identification, and escalation to Level 2 if needed. Regular updates provided to the customer. Level 2 Support: In-depth analysis, issue recreation, and resolution. Regular communication with Level 1 and the customer. Level 3 Support: Highest escalation point for complex technical issues. Resolution by specialised engineers. our support comes in a monthly package with the following prices 20 Hours per month Support - minimum contract 6 months- 1900 GBP 10 Hours per month Support - minimum contract 6 Months- 1000 GBP 5 Hours per month Support - Minimum Contract 6 Months- 550 GBP 2 Hours per Month; ; All support packages include a Technical Account Manager for personalised assistance. Contracts are a minimum of 6 months
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We assist users in starting to use our service by offering a variety of training options and comprehensive user documentation. This includes both onsite and online training sessions tailored to the user's preferences and requirements. Our experienced trainers provide hands-on guidance to ensure users are proficient in utilising the service effectively. Additionally, we offer extensive user documentation, including manuals, tutorials, and FAQs, accessible online for easy reference. This multi-faceted approach ensures that users have the resources and support they need to quickly and confidently start using our service.
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats: Excel Sheets
• End-of-contract data extraction: Users can easily extract their data when their contract ends. We provide a streamlined process for users to request their data, and upon request, we promptly compile and provide users with all their data in a format of their choice. This ensures a smooth transition and allows users to retain control over their data even after the contract ends.
• End-of-contract process: Overall, our aim is to facilitate a seamless transition while ensuring users retain control over their data and the end of the contract is managed efficiently and professionally.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Our onboarding and offboarding documentation is easily accessible through our online platform. Users can access this documentation via their user accounts, where they will find comprehensive guides, checklists, and step-by-step instructions for both onboarding new users and offboarding departing users. Additionally, our documentation is structured in a user-friendly format, making it easy to navigate and search for relevant information. Users can access this documentation at any time, ensuring that they have the resources they need to efficiently manage the onboarding and offboarding processes.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile service for Odoo offers convenient access on-the-go with a user-friendly interface optimised for smaller screens. It provides essential functionalities for task management and data access, albeit with some limitations compared to the desktop version, such as reduced functionality and customisation options. In contrast, the desktop service offers a more comprehensive user experience, with access to all features and advanced configuration options. It provides a larger workspace for detailed data analysis and seamless integration with other desktop applications. While the mobile service prioritises convenience, the desktop service offers a richer feature set for in-depth management needs.
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: Users can leverage Odoo's API to set up the service by programmatically configuring modules, creating records, and defining workflows. Through the API, users can make changes to data, such as updating records, adding new entries, or deleting existing ones. However, there are limitations to what users can do through the API. While most configuration tasks are possible, some advanced settings may require direct access to the Odoo user interface. Additionally, certain administrative actions, like installing new modules or modifying system-wide settings, may be restricted or require elevated permissions not available through the API
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can customise our service to meet their specific needs and preferences. This includes customising various aspects such as modules, workflows, fields, and user interfaces. Users can customise by accessing the configuration settings within the service's interface, where they can modify existing configurations or create new ones. Additionally, users with appropriate permissions can utilise development tools and APIs to implement more advanced customisations. Ultimately, anyone with the necessary authorisation, such as administrators or designated users, can customise the service to align with the buyer's requirements. We offer customisation services tailored to the buyer's requests, ensuring the service meets their unique needs effectively.

Scaling

• Independence of resources: We ensure the independence of resources by implementing robust resource management and allocation strategies. This includes allocating dedicated resources to each user or group of users, ensuring that their performance is not impacted by the demand placed on the service by other users. Additionally, we employ load balancing techniques to distribute incoming requests evenly across available resources, preventing any single user or group from monopolising resources and affecting others' experience. Continuous monitoring and scaling of resources also allow us to adapt to changing demand levels, ensuring consistent performance and reliability for all users.

Analytics

• Service usage metrics: Yes
• Metrics types: The service metrics are provided as reports in the user interface
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Vryno

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users can export their data easily through our platform. We provide a user-friendly interface where users can select the data they wish to export and choose the desired format. Once selected, the system initiates the export process, and users receive a download link via email or directly from the platform. This streamlined process ensures that users can quickly and securely export their data whenever needed.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Encryption while the data is being transferred from buyer's network to our network.
• Data protection within supplier network:
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: Encryption while the data is being transferred within our Network

Availability and resilience

• Guaranteed availability: The Service Provider’s customer support will normally be available from 0900 to 1730hrs Irish standard time, Monday through Friday, except Bank Holidays and Public Holidays. During this period the team members for your project may not be available, however we do have exceptional support 24 hours a day, 7 days per week where someone will be available to support you. Out of business hours support requests can be submitted online or by e-mail 24x7x365 via your project support email. ; ; In the following table you can see a detailed level of Support depending on the Business Criticality of the issue. ; ; Standard Support ; ; Mon-Fri 0900hrs -1730hrs ; ; Weekends & Bank Holidays 0900hrs - 1300hrs ; SLA Response and Recovery Times are as follows: ; For Standard Support, weekdays' response times vary: High priority - 1 hour response, 2 hours resolution; Normal - 2 hours response, 4 hours resolution; Low - 4 hours response, 2 days resolution. Weekends and bank holidays adhere to the same response times, but support is available only from 0900 to 1300 hours.
• Approach to resilience: Our service is meticulously designed to ensure resilience in the face of disruptions. We employ redundant infrastructure, including failover systems and data replication, to mitigate the impact of hardware failures or outages. Our datacentre setup adheres to industry best practices for resilience, with details available upon request. Additionally, we conduct regular disaster recovery drills and risk assessments to identify and address potential vulnerabilities. By prioritising redundancy, redundancy, and robust infrastructure, we ensure continuous service availability and data integrity, aligning with government cloud security principles for asset protection and resilience.
• Outage reporting: We report outages primarily through email alerts, promptly notifying users of any disruptions to our service. While we do not currently offer a public dashboard or API for outage reporting, our email alerts provide timely updates on the status of the service and any ongoing incidents. Users can rely on these email alerts to stay informed about outages and receive updates on resolution efforts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: We implement a system where buyers are provided with a specific number of licences. These licences are then assigned by the buyer to their respective users. Each user is given their own unique username and password to use for logging in.; ; When a user attempts to access the service, they are required to enter their assigned username and password. These credentials are then verified against our database to ensure that they match the information provided by the buyer during the licence assignment process. If the credentials are valid, the user is granted access to the service.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We adhere to ISO 27001 information security policies and procedures to ensure robust data protection. Our reporting structure includes designated security officers overseeing policy implementation and enforcement. Regular audits and compliance checks verify adherence. Employee training on security protocols is mandatory, with strict access controls and encryption measures in place. Incident response plans address security breaches promptly. We continuously update our security measures to align with evolving threats and regulatory standards, ensuring comprehensive data protection for our users.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We employ a robust configuration and change management framework, tracking service components throughout their lifecycle via our proprietary project management tool. Each component is meticulously documented, including versioning and modifications. Changes undergo stringent security impact assessments, analysing potential vulnerabilities and risks. Our dedicated security team evaluates each change, implementing necessary mitigation measures to safeguard against security threats. These changes are thoroughly tested and validated before deployment. Our comprehensive documentation and communication channels ensure transparency and accountability throughout the process, maintaining the integrity and security of our services.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We assess threats through scanning tools and threat intelligence. Patches for identified vulnerabilities are deployed promptly, prioritising critical issues. Information sources include vendor advisories, threat feeds, and security research.; We continuously assess threats through scanning tools, manual reviews, and threat intelligence. Identified vulnerabilities prompt swift patch deployment, prioritising critical issues. Information sources include vendor advisories, threat feeds, and security research, ensuring timely threat detection.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Our protective monitoring processes swiftly identify potential compromises through continuous monitoring of system logs, network traffic, and anomaly detection. Upon detection, we respond promptly, isolating affected systems, investigating the root cause, and implementing necessary remediation measures. Our response time to incidents is rapid, with immediate escalation to our dedicated incident response team for resolution. This proactive approach ensures timely detection and response to security incidents, minimizing the impact and ensuring the integrity of our services.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Our incident management processes are robust and structured: Pre-defined Processes: We have pre-defined processes for common events, outlining steps for incident detection, analysis, and resolution. These processes ensure consistency and efficiency in handling incidents. Reporting Incidents: Users can report incidents through various channels, including dedicated support portals, email, or phone. Our support team promptly acknowledges and logs all reported incidents for investigation. Incident Reports: After resolving an incident, we provide detailed incident reports to affected users, outlining the cause, impact, and resolution steps taken. These reports ensure transparency and enable users to understand the incident's implications and resolution measures.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: One user, One module, Unlimited time

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: CDL Group
• ISO/IEC 27001 accreditation date: Sunday 5 October 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: CDL Group
• ISO 9001 accreditation date: Sunday 5 October 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@targetintegration.com. Tell them what format you need. It will help if you say what assistive technology you use.