EPITECHNIC LTD

Epitechnic Cloud Operating Model Services

The Epitechnic Operating Model Business Competency provides business and technology consulting services aimed at designing and roll out of your cloud target operating model. It brings the clarity and confidence that your organisation needs, commercially and operationally, to maintain excellence across the organisation.

Features

• Recommendation and design of your cloud target operating model
• Integration of industry best practices into your Cloud Operating Model
• Development of a service-based approach to end-to-end IT delivery
• Organisational design to ensure clarity in roles and responsibilities
• Design and documentation of operational processes and procedures
• Evaluation of maturity of processes, governance and technology
• Exploration of target operating model options
• Service design and assurance, ITIL alignment
• Detailed RACI matrix

Benefits

• Empower organisations to build and run scalable cloud applications
• Enable organisations to innovate and reduce time-to-market
• Transform organisations to enable intelligent, Agile and DevOps operations
• Reduce upfront investments allowing infrastructure to scale with organisational needs
• Mitigate risks and security exposures to ensure peace of mind
• Establish balance of agility and cyber security to accelerate innovation
• Deliver operation excellence in the cloud
• Achieve optimised cloud utilisation and reduce costs
• Make high-impact changes frequently and predictably with minimal toil
• Fulfil the promise of the Cloud Centre of Excellence

£300 to £2,000 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@epitechnic.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

532669307399306

Contact

Marcin Pajdzik
02081910844
contact@epitechnic.com

Planning

• Planning service: Yes
• How the planning service works: Agility in your business performance is critical. It’s important to know where you are so you can plan the best way forward. We therefore assess your current cloud infrastructure, security risks and operations. We will provide a balanced view of how move forward.; ; Your journey is crafted to bring out the best of your organisation. How you balance your core objectives in security, deployment automation, resource consistency, and cost management, ensures we create a balanced roadmap for you. With this tailored roadmap, you can be confident in how your organisation delivers new products.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide an evidence based, best practice approach that includes an assessment of specific training requirements and implementation consideration.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Delivering on your ambitions is paramount. Our specialist knowledge and experience is focused on helping you reach your migration objectives. We simplify the complexities, so you gain the benefits of your investment in cloud infrastructure. We follow the industry and cloud vendor best practices and utilise the 8R framework (retain, retire, rehost, remediate, replatform, refactor, rearchitect, replace) to help you decide what applications you need to move, when and how.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We follow the recognised guidelines for effective delivery of consulting services (ISO 20700:2017) and promote pro-active quality and risk management, quality practices and strong quality oriented behaviour within our organisation.; ; We can provide performance testing to make sure the service meets performance related metrics including response time, availability, and capacity requirements.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Cyber Scheme
  • Other
• Other security testing certifications: CISSP

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We create bespoke agreements for each client and service.

Service scope

• Service constraints: None. We allow flexibility in our SLA design to meet client's requirements.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: According to agreed SLAs
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: According to agreed SLAs
• Web chat accessibility testing: None
• Support levels: According to agreed SLAs. We are flexible and able to operate bespoke SLA models.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  We want to work with cloud vendors who are committed to building a sustainable business for employees, customers, and communities and who drive toward a net-zero carbon future where the people that support entire value chains are treated with dignity and respect.
• Tackling economic inequality:

  Tackling economic inequality

  We are committed to tackling economic inequality. We want to actively help lower the unequal distribution of income and opportunity between different groups in society.
• Equal opportunity:

  Equal opportunity

  We are an equal opportunity business. All applicants will be considered for employment without attention to race, religion, gender, gender identity, sexual orientation, national origin, age or disability status.
• Wellbeing:

  Wellbeing

  The business is committed to providing a healthy working environment and improving the quality of working lives for all staff. The wellbeing strategy aims to support the company’s mission and core values of freedom of thought and expression, freedom from discrimination and the recognition that the staff is its greatest asset.

Pricing

• Price: £300 to £2,000 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@epitechnic.com. Tell them what format you need. It will help if you say what assistive technology you use.